Contacts in Cisco Jabber for Windows

Document created by Cisco Documentation Team on Aug 14, 2015Last modified by Rashmi Ramaswamy on Dec 16, 2015
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Add Directory Groups

Directory groups are maintained by your administrator for your enterprise. When you add a directory group to your Contacts list, then the list of people assigned to that directory group are automatically added to the group in your contacts. You don't have to maintain the list because it synchronizes automatically with the directory for your enterprise, meaning that people are added and removed from the group in your Contacts whenever the administrator adds or removes them from the enterprise directory. You can remove a directory group from your contacts list at any time.

If the directory group is larger than 100 people, then no presence is displayed for anyone in that group, unless someone is also in your personal contacts list.

Step 1 Select the Menu icon, then File > New > Directory Group.
Step 2 In the dialog box that opens, enter the directory group name.

Your may be able to search for the directory group that you want to add. But if you don't have any search capability, then the directory group name must be provided to you by your administrator.

Step 3 Select Add then OK.

Add External Contacts

Cisco Jabber lets you add contacts from chat applications that are external to your organization. You can also add custom contacts for people without an IM address.

Your system administrator must enable this feature. If you cannot add external contacts, ask your system administrator for help.

Step 1 Select File > New and select the type of contact that you want to add.
Step 2 Enter the email address of your contact. For custom contacts without an IM address, enter the contact details that you want to use.
Step 3 Select a contact group.
Step 4 Select Add.

Import Contact Lists

You can create contact lists in XML format and then import them into Cisco Jabber.

Step 1 Open the main Cisco Jabber window.
Step 2 Select File > Import contacts..
Step 3 Browse to the location of the contact list definitions XML file.
Step 4 Select the contact list definitions file and then select Open.


Cisco Jabber imports the contacts from the definitions file. The contacts are available in your contact list.

Contact List Definitions

The following XML snippet shows the structure of a contact list definitions file:
<?xml version="1.0" encoding="utf-8"?> <buddylist> <group> <gname>Group Name</gname> <user> <uname>IM Address</uname> <fname>Display Name</fname> </user> </group> </buddylist>
The following table describes the elements in a contact list definitions file:
<?xml version="1.0" encoding="utf-8"?>XML declaration.
Your definitions file must contain an XML declaration with the following attributes:
  • version - Specifies the version of the XML file.

  • encoding - Specifies the encoding. You must use utf-8.

buddylistRoot element of the contact list definition.
groupParent element of a contact group.

One group can contain multiple users.

There is no limit to the number of users a group can contain. There is also no limit to the number of groups you can include in a contact list definitions file.

However, your server sets a restriction to the number of contacts that you can add to Cisco Jabber. You must ensure you do not exceed that limit in your contact list definitions file.

gnameSpecifies the name of the group.
userParent element that holds details for a single user.
unameSpecifies the instant messaging (IM) address of a user.
fnameSpecifies the name that displays in the client user interface.
The following is an example XML definition of a contact list that you can import into Cisco Jabber:
<?xml version="1.0" encoding="utf-8"?> <buddylist> <group> <gname>Sales</gname> <user> <uname></uname> <fname>Adam McKenzie</fname> </user> <user> <uname></uname> <fname>Anita Perez</fname> </user> </group> <group> <gname>Marketing</gname> <user> <uname></uname> <fname>Nancy Fox</fname> </user> </group> </buddylist>