Set Up Auto Answer for Devices in Your Organization

Document created by Cisco Documentation Team on Feb 15, 2017Last modified by Cisco Documentation Team on Jul 18, 2017
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With auto answer you can set up a desk phone to answer calls automatically after one phone ring. Auto answer works for one registered desk phone per person or place.

1    From the customer view in, go to Users and then choose the person that you want to set up auto answer for.
2    Click Call, and then click either the Primary or Shared line that you'd like to set up auto answer on.
3    Scroll to Auto Answer and toggle the switch on.
4    Choose a device and whether you want the call audio output to come through your phone handset or speaker, and then click Save.  

If you set the headset as the audio source, and someone presses the speaker button on the phone, then their audio won't work.