What's New in Cisco Jabber for Mac 11.9

Document created by Cisco Documentation Team on Aug 1, 2017Last modified by Cisco Documentation Team on Sep 4, 2017
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  • Fast Sign-in for Jabber—You can configure the Fast Sign in feature by using the STARTUP_AUTHENTICATION_REQUIRED parameter for all clients. For more information, see Parameter Reference Guide for Cisco Jabber 11.9.

  • O-Auth Support for SSO Jabber Users—Cisco Jabber uses O-Auth to authorize the user access permission. If the user signs in with O-Auth enabled environment, then there is no need to enter the credentials every time the user signs in. However, if the servers are not O-Auth enabled, then Jabber may not function appropriately. For more information, see Feature Configuration for Cisco Jabber 11.9.

UI Enhancements

  • Edit Password for Instant Messaging Account—In the earlier releases, non-SSO users didn't have the option to edit the Instant Messaging account password in Jabber. From this release onwards, non-SSO users can edit the Instant Messaging account password from Preference > Accounts, and they do not have to sign out and sign in to Jabber after editing and applying the password. They can just continue to use Jabber after applying the password.

  • Disable Self-View During an Audio Call—From this release onwards, during an audio call, the self-view window is disabled by default. You can also enable the self-view window by using the Video Toggle button available at the top-right corner.

  • Cisco Jabber and Spark Interop—Applies to Cisco Spark Interop enabled WebEx Messenger users.

    If you have Spark interop enabled, you can send and receive 1:1 messages from your contacts on Spark. The presence status of interop enabled contacts will be displayed as On Cisco Spark within Cisco Jabber.

  • Animated Emoticons—Jabber now has 18 animated emoticons. To send and receive animated emoticons, both the users must have Jabber 11.9 version installed. If either of them doesn’t have 11.9 version, then animated emoticons appear as strings in their chat window.

    You cannot send an animated emoticon along with the text. When you send an animated emoticon, it appears three times bigger than the regular size. You can also use text code to send animated emoticons. For example, to send animated laugh out loud emoticon, type (laughoutloud).

    To send an animated emoticon:
    1. In the Chat window, click emoticon icon.

    2. Click animated emoticon tab, which is next to static emoticon tab.

    3. Select your desired emoticon and click to send it to the user.

  • Additional Static Emoticons—Cisco Jabber has updated and expanded the existing set of static emoticons available for messaging.

  • Add, Chat, and Call options in Search Results—Earlier Jabber releases did not show any options when you hovered the mouse cursor over the searched contact. From this release onwards, you can view add, chat, and call options when you hover the mouse cursor over the searched contact. If the searched contact is already an added contact in your list, then you can view only call and chat options.

  • Outlook Integration—From 11.9 release onwards, you can integrate Jabber with Outlook for Mac client. Integration of Jabber with Outlook for Mac enables you to use the features, such as Click-to-Call, Click-to-Chat, and view the presence status in the Outlook for Mac client.


    • Outlook version 15.33 or later

    • User's email address and Jabber ID must be aligned


    Specifying a proxy address is not supported on the Office client for Mac.

    Jabber integration with Outlook is supported on Microsoft Exchange and Office 365 accounts. Apart from Outlook for Mac client, Jabber 11.9 release is also exposed to Session Initiation Protocol (SIP) and Instant Messaging (IM) protocols handlers in the Outlook Web Access (OWA) platform running in an Office 365 environment. Jabber integration with OWA supports only Click-to-Call and Click-to-Chat features, but not the presence status.

Operating System

Jabber is no longer supported for Apple OS X Yosemite 10.10.