What's New in Release 11.9

Document created by Cisco Documentation Team on Aug 7, 2017Last modified by Cisco Documentation Team on Sep 4, 2017
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Fast Sign-in for Jabber—This feature enables you to now sign in to all services at the same time instead of the sequential sign-in process used earlier. Each service independently connects to its respective server and authenticates you based on cached data. This makes the sign-in process quick and dynamic.

You can configure the Fast Sign in feature by using the STARTUP_AUTHENTICATION_REQUIRED parameter for all clients.

For more information, see Parameter Reference Guide for Cisco Jabber 11.9.

Shared Line is supported over MRA—To use shared line over Mobile and Remote Access network, upgrade:
  • Cisco Expressway to X8.9 or later

  • Cisco Unified Communications Manager to 11.5.1 SU(2) or later

For more information about support shared line over MRA, see Cisco Expressway X8.9.1 Release Notes.

Some scenarios of shared line support over MRA:

  • Your IP Phone is in the corporate network, but you are outside the corporate network. If there is a Jabber call, you receive the call on both IP phone and your device.

  • If you are active on multiple devices (iOS, Android, Windows, and Mac), you can switch Jabber call between any of these devices regardless of the network you are in (corporate or MRA). Your status is synchronized across all the active devices on the shared line. So, if you put Jabber call on hold on an Android device, you can see that status on other devices and you can resume that call from any device.

Disable Remote Desktop Control within IM-only Share—The administrator can disable Remote Desktop Control within IM-only Share. It's controlled by the DisableRemoteDesktopControl parameter.The default value is false (Remote Desktop Control is enabled). For more information, see the Parameters Reference Guide for Cisco Jabber 11.9.

Disable Audio Ducking—You can disable audio ducking within Cisco Jabber. It’s controlled by using the DisableAudioDucking parameter. Default value is false (audio ducking is enabled).For more information, see the Parameters Reference Guide for Cisco Jabber 11.9

OAuth Support for Jabber users—Cisco Jabber can use OAuth to authorize the user access permission. If the user signs in with an OAuth enabled environment, then there is no need to enter the credentials every time the user signs in. For more information, see Planning Guide for Cisco Jabber 11.9.


OAuth must be enabled for all the servers at the same time, if some of the servers are not OAuth enabled, Jabber may not function appropriately

IBM Lotus Notes C Library Support—IBM Lotus Notes has moved from the C++ library to the C library. The C library provides additional features. You can switch to the older C++ library in case you encounter problems with the C library. A new parameter EnableLotusNotesCLibrarySupport has been added to support this feature.

For more information, see the Parameters Reference Guide for Cisco Jabber 11.9.

Training and Event Center Support—Jabber now supports the listing of Training Center and Event Center Meetings in addition to the existing Meeting Center meetings. You can also Start/Join any of the available meetings directly from Jabber.

Multiple WebEx Meetings Supported—Jabber now allows you to start multiple WebEx meetings from your Windows browser. A new parameter meetingservice_supportmultimeeting has been added to configure this feature.

For more information, see the Parameters Reference Guide for Cisco Jabber 11.9.

UI Enhancements

Automatic Sign-in—With the introduction of fast sign-in feature in 11.9 release, the Automatic sign-in option is removed from the Jabber Sign-in screen. The user password is cached if you enable the fast sign-in feature.

Animated Emoticons—Jabber now has 18 animated emoticons. To send and receive animated emoticons,both the users must have Jabber 11.9 version installed. If either of them don't have the 11.9 version, then animated emoticons appear as strings in their chat window.

You cannot send an animated emoticon with text.When you send an animated emoticon, it appears three times bigger than the regular size.You can also use text code to send animated emoticons.For example, to send animated laugh out loud emoticon, type (laughoutloud).

To send an animated emoticon:
  1. In the Chat window, click the emoticon icon.

  2. Click the animated emoticon tab, which is next to the static emoticon tab.

  3. Select your desired emoticon and click on it to send it to the user.


If you encounter issues viewing an animated emoticon in Internet Explorer, enable Play animation in webpages in your browser settings. To do this navigate to Tools>Internet Options and click the Advanced tab. Scroll down and check the option Play animations in webpages and restart Jabber.

Additional Static Emoticons—We have updated and expanded the existing set of static emoticons available for messaging. You can now experience up to 20 new static emoticons.

IBM Lotus Notes Configuration File Settings—An option to configure the IBM Notes Configuration File is added to Jabber in this release. To locate the IBM Notes Configuration file, go to Settings menu>Options>Calendar > and select IBM Lotus Notes.

Refresh your Jabber Session—If you are using Jabber on an OAuth enabled environment, and if your session is about to expire,you will receive a notification prompt to refresh your session.

Click Refresh Session, a browser pops up, where you have to enter your Jabber password to authenticate yourself, and then continue to use Jabber. The same process applies if your Jabber session expires.

Options Menu Higher in the Hierarchy—The Options menu is now accessible directly from the Main Menu without having to navigate to the File drop-down option.

Update Account Information for non-SSO Users—Whenever there is change in the account information for Jabber services such as Phone, IM, Voicemail, LDAP Directory access, and WebEx,there is a pop-up indicating that the account information is invalid and they have to take appropriate action. The pop-up lets the users update their account information. Once users update the details, they can continue to use Jabber. There is no need to sign out and sign in to Jabber.

Cisco Jabber and Spark Interop—Applies to Cisco Spark Interop enabled WebEx Messenger users.

If you have Spark interop enabled, you can send and receive 1:1 messages from your contacts on Spark. The presence status of interop enabled contacts will be displayed as "On Cisco Spark" within Cisco Jabber.