Keyboard Shortcuts

Document created by Cisco Documentation Team on Aug 29, 2017
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User Guide for Cisco Jabber Windows 11.9 | User Guide | Accessibility | Keyboard Shortcuts

Global Keyboard Shortcut Keys

Global shortcuts mean that you can use the shortcuts from anywhere on your computer; a specific window or application doesn't have to be open to use the shortcut.

OperationKeyboard Shortcut

Access the docked window (first ensure your docked window is enabled in View > Show docked window.

CTRL + Shift + ?
Open the right-click menu

Shift + F10

Hub Window

Navigate to and select Calls tab

CTRL + 2

Navigate to and select Voicemail tab

CTRL + 3

Navigate to and select Meetings tab

CTRL + 4

Add a contact


Show/hide contact pictures


Show Offline Contacts


Bring the main Cisco Jabber window into focus

CTRL + /

Incoming Calls

OperationKeyboard Shortcut
Answer callsCTRL + L
Decline callsCTRL + D
Reply to calls with chatCTRL + R

This shortcut is not available in virtual environments.

Active Calls

OperationKeyboard Shortcut
New callCTRL + E
End callsCTRL + K
Enter or exit full screen modeCTRL + SHIFT + F
Show or hide self-view videoCTRL + SHIFT + B

This shortcut is not available in virtual environments.

Mute or unmute your audioCTRL + Down Arrow
Start or stop videoCTRL + SHIFT + V

This shortcut is not available in virtual environments.

Dock or undock the call windowCTRL + ALT + P
Hold or resume callsCTRL + SHIFT + H
Open or close the keypadCTRL + SHIFT + K

Enter numbers on the keypad with your keyboard.

This shortcut is not available in virtual environments.

Increase volumeIncrease by 1%: CTRL + SHIFT + Up Arrow

Increase by 10%: CTRL + SHIFT + Page Up

Maximum volume level: CTRL + SHIFT + HOME

Decrease volumeDecrease by 1%: CTRL + SHIFT + Down Arrow

Decrease by 10%: CTRL + SHIFT + Page Down

Minimum volume level: CTRL + SHIFT + End

Open or close the More menuCTRL + SHIFT + Plus
Open the Merge menu when calls are on holdCTRL + M
Transfer a callCTRL + SHIFT + T
Start a conference callCTRL + SHIFT + C

Instant Messages

OperationKeyboard Shortcut
Close chat windowCTRL + W
Bold fontCTRL + B
Italic fontCTRL + I
UnderlineCTRL + U
CopyCTRL + C
PasteCTRL + V
UndoCTRL + Z
RedoCTRL + Y


OperationKeyboard Shortcut
Open the Cisco Jabber Diagnostics windowCTRL + SHIFT + D

Screen Captures

To take screen captures with your keyboard, do the following:

  1. Use the Tab key to navigate to the Send a screen capture control on the Conversations window.

  2. Tap the Space bar.

  3. Hold down the Space bar and use the arrow keys to highlight the region of the screen you want to capture.

  4. Release the Space bar to take the screen capture and paste it into your chat window.

  5. Press Enter to send the screen capture.

Turn Off Time Stamps

You can remove the time stamps from messages you receive so that your screen reader does not read them for each message. To toggle time stamps on and off, press CTRL + SHIFT + B.