Operating System and Browser Support (WBS30)

Version 8
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    Windows

    Mac OS X1

    Linux2

    Operating Systems

    Windows Vista 32-bit/64-bit, Windows 7 32-bit/64-bit, Windows 8 32-bit/64-bit, Windows 8.1 32-bit/64-bit, Windows Server 2008 64-bit, Windows Server 2008 R2 64-bit, Windows 10 3

    10.7, 10.8, 10.9, 10.10

    Ubuntu 12.x and 14.x (Gnome), Red Hat 5, 6, Open SuSE 13.1, 13.2,Fedora 19, 20 (all 32-bit)

    Available WebEx Services

    All services

    Meeting Center, Training Center, Event Center, Support Center

    Meeting Center Event Center Training Center Remote Support

    Minimum System Requirements

    Processor

    Intel Core2 Duo CPU 2.XX GHz or AMD processor (2 GB of RAM recommended)

    Intel (512 MB of RAM or more recommended)

    Intel or AMD x86

    JavaScript

    JavaScript and cookies enabled

    JavaScript and cookies enabled

    JavaScript and cookies enabled

    Other

    Active X enabled (unblocked for IE is recommended) Java 6 or later

    Java 6, libstdc++ 6.0, GNOME/KDE windowing system

    Browsers

    Internet Explorer

    7, 8 (32-bit/64-bit), 9 (32-bit/64-bit), 10 (32-bit/64-bit), 11 (32-bit/64-bit)

    Mozilla

    Firefox4

    Latest

    Latest

    Latest

    Safari

    5, 6, 7, 8

    Chrome5

    Latest 32-bit/64-bit

    Latest 32-bit/64-bit

    1 Joining a Meeting on a Mac
    • Starting with Mac OS X 10.7, Apple no longer offers Java as part of the Mac operating system. Since WebEx had previously relied on the Java browser plugin to automatically download the meeting application for first-time users, those who did not have Java installed found it difficult to join a meeting. The dependency on Java has been removed. Instead, the user is asked to install a small plugin that, once installed, handles the rest of the meeting application installation and then starts the meeting.
    • When you start or join an event using Event Center for the first time on Safari 6.X and Safari 7, a problem occurs. After you have installed WebEx, Safari requires you to trust the plugin for the site you are attempting to join or start the event from. The page will refresh after that, but you will not join the event. In order to join, go back to the link you originally selected and you will be able to join successfully.
    2 Linux is not supported for Personal Rooms.
    3 WebEx now provides limited support for Microsoft Windows 10, starting with version WBS30.1. Refer to the Cross-platform Known Issues and Limitations section of the WebEx System Requirements and Feature Support Release Notes for more information.
    4 Using WebEx on Chrome and Firefox
    • Because Chrome will be removing support for NPAPI, a new joining method using a Chrome extension has been provided for using WebEx starting with Chrome 38. When using WebEx for the first time on Chrome, users will be guided through a one-time process to add the extension and update the WebEx application. After the first time, users can join without the extra steps.
    • Firefox 64-bit is not supported.