You can use chat rooms if they are enabled by your administrator. Chat rooms are enabled if there is a Chat Rooms icon on your hub window.
Use chat rooms to join or read discussions on the theme of the room with the other chat room members. For example, your administrator may create a themed chat room such as "Foreign Exchange Rates", where you can join this room to discuss the foreign currency exchange rates and view all previous messages sent to the room since its creation.
You can browse all rooms by viewing a list of room names, join open rooms, or be added to a room by an administrator. You can be a member of multiple rooms. You can filter room content by keywords or senders.
Join Chat Rooms
Joining a chat room allows you to participate in the conversation or read what is being said, where multiple chat room members share information in a common chat window. All of the rooms that you are a member of are listed in your My rooms tab. If an administrator adds you to a chat room, it is displayed immediately in your My rooms tab.
Participate in Chat Rooms
Filter Chat Rooms
You can create notifications in chat rooms that tell you whenever a key word is used, or a certain user makes a comment, or your username is mentioned. These notifications are based on filters. Filters search chat room using the criteria that you define for the search. So after you create a filter, then you get notified about any conversations that happen in the chat rooms that match your filter criteria. You see a red notification on the hub window which displays the number of new matches found for your filter. Filters can include mentions when your username is used in a chat room, or custom filters that search by keyword or sender.
Mentioning Users in Chat Rooms
When other users mention your username, it creates a notification in the My mentions section of your chat room filters. Mentioning other users notifies them that they were mentioned in a chat room.Before You Begin
Users only receive a notification if the chat room is public and the user is part of the organization, or they are a member of the chat room.
After you send the message, a notification is created for the mentioned user in their My mentions list, with a link to the conversation in the room where the mention was made.
Search Chat Rooms
You can search chat rooms by keywords, and further refine your keyword search with criteria such as participants, room name, and date range.
Results are sorted chronologically and grouped by room. The maximum number of results displayed is 200, although you can show more messages to display older results.