About Hands-on Lab AdministrationUse WebEx Hands-on Lab Administration to set up and maintain the labs and computers for Hands-on Lab sessions. With Hands-on Lab Administration you can
Create new labs
Edit existing labs
View lab schedules
Set up lab computers for Hands-on Lab sessions
Move computers to other labs
Remove computers from a lab
Connect to available lab computers
Disconnect from lab computers that are in session
View a computer's status
Generate Hands-on Lab usage reports
To log in to Hands-on Lab administration, you must be a user with lab administration privileges. If you have questions about user accounts, contact your Training Center Web site administrator.
About the Manage Labs Page
The Manage Labs page appears when you click Manage Labs on the navigation bar. This page lists all existing labs. You can create a new lab, or select an existing lab to modify or delete. You can also view the schedule for a selected lab.
The following table lists the columns that appear on the page and provides a description for each column.
Table 1 Manage Labs Page
The name of the lab (set by the lab administrator)Important:
Training Manager automatically creates a lab called the Maintenance Room. Use this lab to store lab computers that require maintenance or repair. You cannot delete or modify the Maintenance Room.
A description of the lab (set by the lab administrator)
The number of computers that exist in a lab
Computers in Session
The number of computers in a lab, in active sessions
Corresponding links to the schedule for each lab
Creating a New Lab
To set up Hands-on Lab, you must first create a lab in which the Hands-on Lab computers will reside. After you create a new lab, the training session host can select it for conducting a Hands-on Lab session. The new lab appears on the Hands-on Lab page when the host clicks Hands-on Lab on the navigation bar of your Training Center website.
Editing a Lab
After you create a new lab, you can edit its name or description.Important:
You cannot modify the Maintenance Room lab.
Deleting a Lab
After you delete a lab, the lab is no longer available for conducting a Hands-on Lab sessionImportant:
You cannot delete the Maintenance Room lab.
Viewing Lab Schedules
With lab schedules you can keep track of which labs and computers are reserved for training sessions.
Managing Lab Computers
System Requirements for Local and Remote Computers
With WebEx Access Anywhere, you can remotely access a computer by using another computer, which is connected to the Internet. Install the Access Anywhere Agent on each computer that is in the Hands-on Lab, and on any computer that you use to access the lab.
Before you set up a computer for Access Anywhere, ensure that each remote computer and local computer meet the minimum system requirements. For more information, see the WebEx Training Center Release Notes for your version of WebEx Training Center. Release notes documents are available from http://www.cisco.com/c/en/us/support/conferencing/webex-training-center/products-release-notes-list.html.
Setting up a Computer for Hands-on Lab
Install Access Anywhere Agent to set up a computer. After you set up a computer in a lab, you don't need to log on as an administrator to use Access Anywhere. For more information about setting up Access Anywhere, see the Online Help for Training Center.Before You Begin
Viewing a Computer's Status
Step 1 On the navigation bar, click Manage Labs. Step 2 On the Manage Labs page, click the lab name. Step 3 On the Lab Details page, locate the computer for which you want to check the status. The computer's status appears in the Status column.
Computer Status Descriptions
The computer is available for connection. Click Connect to control the Hands-on Lab computer.
The computer is currently being used in a Hands-on Lab session. Click In Session to view the session details.
The computer is not connected and is not available.
The computer is blocked and is not available for connection.
Moving a Computer
You can move a computer to a different lab if the computer is not in session or reserved. To prevent a computer from being reserved, move the computer to the Maintenance Room. The Maintenance Room is a storage area for computers that require repair, upgrade, or other maintenance.
After you move a computer, it appears in the list of computers in the new lab.
Step 1 On the navigation bar, click Manage Labs. Step 2 On the Manage Labs page, click the name of the lab from which you want to move a computer. Step 3 On the Lab Details page, check the check box beside the name of the computer that you want to move. Step 4 Click Move To. Step 5 In the Move Computers dialog box, from the Move To drop-down list, select the lab to which you want to move the computer. Step 6 Click OK to move the computer to the new lab.
Removing a Computer from a Lab
You can remove a computer that has an Available status from a lab at any time. After you remove a computer, it no longer appears on the Hands-on Lab page and is no longer available for a Hands-on Lab session.
Step 1 On the navigation bar, click Manage Labs. Step 2 On the Manage Labs page, click the link to the lab containing the computer that you want to remove. Step 3 On the Lab Details page, check the check box beside the name of each computer that you want to remove. Step 4 Click Remove. Step 5 Click OK to confirm that you want to remove the computer or computers.
Connecting to an Available Computer
You can connect to and control available computers from the Manage Labs page. When you connect to an available computer, you cannot use it to conduct a Hands-on Lab session.
Step 1 On the navigation bar, click Manage Labs. Step 2 On the Manage Labs page, click the name of the lab that contains the computer. Step 3 On the Lab Details page, click Connect beside the computer that you want to connect to.
Disconnecting a Computer
You can disconnect computers with the In Session status. Disconnecting a computer ends the Access Anywhere session and changes the computer's status to Available. You can then use it for a Hands-on Lab session.
Step 1 On the navigation bar, click Manage Labs. Step 2 On the Manage Labs page, click the name of the lab that contains the computer. Step 3 On the Lab Details page, click Disconnect beside the computer that you want to disconnect.
Generate a Hands-on Lab Usage Report
You can generate and view Hands-on Lab usage reports for the past three months, if this option is available for your Hands-on Lab site.Before You Begin
The Super Administrator must enable the Hands-on Lab report option; otherwise the Reports link does not appear.
Step 1 On the navigation bar, click Reports. Step 2 From the Select lab drop-down list, select the lab for which you want to generate the report. Step 3 In the From and To drop-down lists, select the start and end date for the period for which you want to view the usage report. Step 4 In the Sort Results By drop-down list, select how you want to sort the search results. Step 5 Select Display Report.
Typical Contents of a Hands-on Lab Usage Report
The following information typically appears in a Hands-on Lab usage report. You can sort the information by clicking the column headings.
Table 2 Report Contents
The name of the lab where the computer resides
The WebEx User ID
The full name of the user
The name of the remote computer
The status changes of the remote computer during the selected period (Available, In Session, Blocked, or Offline)
The time at which the status changed
The duration that the computer remained in this status
Client IP Address
IP address of the client computer?that is, the computer connected to the remote computer (only valid for In Session status)