Accessibility in Cisco Jabber for Windows

Document created by Cisco Documentation Team on Aug 21, 2015Last modified by Rashmi Ramaswamy on Dec 16, 2015
Version 3Show Document
  • View in full screen mode

Cisco Jabber for Windows 10.6 supports JAWS 15 or JAWS 16 screen reader on a Windows 7 or 8 operating system.

You must download a script to run JAWS with the client. You can download the scripts and its reference guide for Cisco Jabber for Windows with JAWS For Windows screen-reading software from CCO, called

Grayscale Status Icons

Grayscale status icons are monochrome and use symbols to show availability.

To use grayscale status icons, select View > Show status in grayscale.

The following table shows standard and grayscale status icons:
Standard IconGrayscale IconDescription



Do Not Disturb


Keyboard Navigation

Press the Tab key and arrow keys to navigate through items on:
  • Main Cisco Jabber window

  • Chat windows

  • Call windows

  • Contact lists

  • Options window

  • Docked window


  • Use arrow keys to access lists and individual components.

  • Use the Tab key to navigate through the general area, and Shift + Tab to navigate backwards.

  • Use Ctrl + Tab key to navigate through conversation windows when you have multiple conversations going.

  • Press Enter to select items on windows or start chats with contacts in your contact list.

Navigate Call Controls

To navigate through call controls on call windows, do the following:
  1. Use the Tab key to toggle between call controls.

  2. Press the Space or Enter key to open secondary control menus.

  3. Adjust settings with the arrow keys.

  4. Press the Esc key to exit secondary control menus.

Navigate Contact Lists

When you navigate into the contact list with the Tab key, there are groups and contacts. To navigate between groups and contacts,
  • Use the left and right arrows to expand and collapse groups.

  • Use the down arrow to navigate through groups.

  • Use the right arrow to navigate into a group.

  • Use the left arrow to navigate out of a group.

  • Use the up and down arrows to navigate through contacts in a group.