Use WebEx Audio

Document created by Cisco Documentation Team on Oct 14, 2015Last modified by Cisco Documentation Team on Jul 26, 2017
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Overview

You can use your phone or your computer to hear and speak in a WebEx meeting:

   
                
 

Type

  
 

Description

  
 

Advantage

  
 

Considerations

  
 

Phone

  
 

You can use the Call Me service, if your site supports it, to receive a call from the meeting, or you can call in.

  
 

Consistent, quality voice transmission

  
 

Associated cost

  
 

Computer

  
 

With a headset connected to your computer, you can join the audio portion of the meeting.

  

You may want to use this when:

  
  •  

    There are many attendees (up to 500 in Meeting Center).

      

  •  

    Your meeting does not require much attendee participation, for example, a presentation rather than a discussion.

      

  
 

Lower cost, for example, if you don’t have a toll-free number, or prefer not to incur the cost of audio over the phone

  
 
  •  

    Occasional noisy or irregular voice transmission

      

  •  

    The number of active microphones permitted or the number of participants who can speak simultaneously may be limited

      

  

You can switch between audio connection types with little or no listening interruption.

WebEx Audio Quick Reference Tasks

                               
      

Task

      
      

Action      

      
Connect to audio        

After you join the meeting:

         
  •           

    Click Call Me to have the meeting call you at any number, such as your work or home phone.

              

  •           

    Click I Will Call In to use your phone to call into the meeting.

              

  •           

    Click Call Using Computer to use your computer with a headset. Make sure it's plugged in first.

              

         


         

When you connect to audio, you see your previous audio connection method already selected. For example, if you previously used Call Me, the next time you use WebEx, you see a Call Me button with the last phone number you used.

        
        

Change the current audio connection

        
        
  1.           

    On the Quick Start page, select Connected to Audio           

              

  2.           

    Select Switch Connection           

               

    The Audio Connection dialog box appears.


              
  3.           

    Do one of the following:

               

    •             

      If you are on your phone, select Call Using Computer.

                  

    •             

      If you are on your computer, select Call Me or I Will Call In.

                  

              
        

Have the event call you at a different number

        
  1.           

    Select Connected to Audio           

              

  2.           

    Select Disconnect Audio           

              

  3.           

    Under your previous audio connection method, select More Options           

              

  4.           

    Select Call me at a different number           

              

              

  5.           

    Enter or select the new number and select Call Me

              

        

Fine tune your microphone and speaker volume

        
        
  1.           

    On the menu, select Audio > Computer Audio Settings.

               

    The Computer Audio Settings dialog box appears.


              
  2.           

    Select Test to hear a sample of the current volume.

              

  3.           

    Move the sliders to adjust the volume.

              

        
        

Mute or unmute yourself and others

        
  1. View the mute options:

     

    • On Windows: Right-click in the Participants list.

       

    • On Mac: Ctrl+ click in the Participants list.

       

  2. You can do the following:

     

    • As host

       

      • To mute everyone as they join the event, select Mute on Entry.

         

      • To mute or unmute everyone but you, select Mute All.

         

      • To mute someone specifically, select Mute or Unmute.

         

                                

      On Windows, when you mute or unmute participants, their computer’s microphone and headset are both muted or both unmuted.

       

    • As a participant

       

      • Select the Mute or Unmute icon to mute or unmute your own microphone.

                                      

        On Windows, when you mute or unmute yourself from the Participants panel or your headset, your computer’s microphone and headset are both muted or both unmuted.

         

                  
        

Mute background noise

        
        

If you are joining the audio conference using your computer, use headphones or a computer headset instead of speakers to prevent feedback.

         

If background noise, such as typing or a barking dog, is detected from your microphone, you are prompted to mute it.

         


         

If you don’t ever want to be advised about background noise coming from your microphone, select Disable noise detection.

        
      

Ask to speak

            
      

Select Raise Hand on the Participants panel.

      

Cancel a request to speak

            
      

Select Lower Hand on the Participants panel.

      

Disconnect from audio

        
  1.           

    Select Connected to Audio.

              

  2.           

    Select Disconnect Audio.

              

 

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