Set the Caller ID for Your Users

Document created by Cisco Documentation Team on Dec 8, 2015Last modified by Cisco Documentation Team on Aug 18, 2017
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You can assign one of the following types of caller IDs to someone

    
  •      

    Direct line

         

  •      

    Company caller ID

         

  •      

    Blocked

         

  •      

    Custom name and number

         

    

To be able to assign a direct line or company caller ID to someone, set your company caller ID.

    

     
1    From the customer view in https://admin.ciscospark.com, go to Users, and then click a person that you want to assign a caller ID to.
2    Click Call and then click the person's directory number extension. Scroll to Caller ID, choose the option you want to assign to them, and then click Save. Depending on your configuration:
  • If the person has a direct line, all four options are available.
  • If the person has an internal extension and the company caller ID is configured, then the company caller ID, custom and blocked outbound caller ID are available.
  • If the company caller ID is not configured, then the custom and blocked outbound caller ID are available.
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