What's New for WebEx (WBS30)

Document created by Cisco Documentation Team on Dec 18, 2015Last modified by Brian Porter on Aug 2, 2017
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What's New for WebEx

WBS30.23

Cisco WebEx Web App 3.0

   

Event Center Attendee Support for WBS32.5 and later

  

Introducing join support for Event Center attendees!

  

Customers who currently have the WebEx Web App enabled on their WBS32 site now see the “Join by browser” link on Event Center join pages as well.

  

Note


 

This feature is available only for WBS32.5 and later.

  
  

With the Cisco WebEx web app, you can join WebEx meetings—and now events—fast, without installing anything (no plug-ins) on your computer. Like Meeting Center, this version is currently for attendees only. (Hosts must continue to use the desktop app.) For more information on the WebEx web app, check out the article on Help Central: https://help.webex.com/docs/DOC-2486.

  

Don’t have the WebEx web app enabled on your site? The Cisco WebEx Web App is currently available by request only. Contact your Customer Success Manager (CSM) to get the Web App enabled on your site.

  

Cisco WebEx Meetings 9.14 for Android

   

View Participant Video and Names

  

Participant video and participant names are now visible in Android when they come from Telepresence systems within the same WebEx Meeting Center Video Conferencing-enabled meeting. Also, other participants can now see the Android user’s video and name.

  

This aligns with video multi stream functionality introduced in a previous version of WebEx Meeting Center.

  

Limited Chromebook Support WebEx Meetings for Android can now join and start Meeting Center meetings, Event Center events, and Training Center sessions on supported Chromebooks.

  

Some limitations apply:

  
  •  

    Cannot send video if the camera is occupied by another app in the Chromebook

      

  •  

    Shortcuts in Chromebook are not active

      

  •  

    Does not support cross launching from browser

      

  •  

    Does not support EC / TC registrations

      

  •  

    Does not support sharing

      

  •  

    In-meeting panels, such as the Participant List and the audio or video panels, disappear after the window size changes

      

  •  

    Only supports Stable Channel Chromebooks. Please see the full list of Stable Channel Chromebooks here: https://www.chromium.org/chromium-os/chrome-os-systems-supporting-android-apps

      

  

Password Recovery from the App

  

You can now recover your password directly from the Meetings app for non-secure-sign-on (SSO) sites.

  

Support for Other Telephony and Legacy VoIP

  

Previously, for TSP non-hybrid sites, Android audio preferences only supported no Telephony with integrated VoIP. Now, Android audio preferences allow support for Telephony or other Telephony with integrated VoIP.

  

Cisco WebEx Meetings 9.14 for iPhone, iPad, and Apple Watch

   

Touch ID Sign-in Support

  

With this release, the Meetings app now supports iOS Touch ID sign in for non-SSO sites.

  

Support for the iPad Pro 10.5

  

With this release, the Meetings app now supports the iPad Pro 10.5.

  

Support for Sixth-Generation iPod Touch

  

With this release, the Meetings app now supports the sixth-generation iPod Touch.

  

Notifications After a Daylight Savings Time (DST) Change

  

If a Daylight Savings Time (DST) change occurs, but users have not opened their Meetings app, meeting notifications will still keep the original time string. Now, iOS users will receive a notification to refresh their meetings notification list when a DST change occurs so that notifications are adjusted to the new time.

  

WBS30.22

All Cisco WebEx Centers

   

Polish Language Support for Audio Cisco

  

Webex now supports Polish language audio prompts for WebEx audio customers.

  

Cisco WebEx Meetings for Android 9.13

   

Flip and Display Device Camera in Full Screen

  

You can now flip your device camera and bring it to full screen mode in any WebEx scenario. This improves the usability for attendees wearing smart glasses, or who want to show remote participants their physical surroundings, such as whiteboards or documents.

  

Cisco WebEx Event Center and Training Center Sessions in Widget Calendar

  

Widget users can now see Cisco WebEx Event Center and Training Center Sessions in their widget calendar.

  

Cisco WebEx Meetings for iPhone and iPad 9.13

   

Microsoft One Drive Support

  

The Meetings app now supports Microsoft One Drive content sharing for personal account users.

  

Centralized Control Bar

  

The in-meeting experience now has a simplified control bar for centralized access to all in-meeting functions.

  

Automatic Device Mute

  

You can now set your preferences so that your device automatically mutes for every meeting you join from that device.

  

Login and Password Recovery from the App

  

You can now recover your login information or password directly from the Meetings app.

  

WBS30.21

Cisco WebEx Web App 2.8

   

Improved Avatars

  

Avatars for users who do not have profile pictures now correctly display the first initials of the first and last users’ names.

  

Improved Error Messaging When Joining via the WebEx App for Chrome

  

The error message in the WebEx App for Chrome when joining by meeting number has been updated to explain that this app is only for attendees who are joining WebEx meetings that use Cisco WebEx Meeting Center version WBS30 or later.

  

The following types of WebEx meetings are not supported:

  
  •  

    Meetings that use the Cisco WebEx Meetings application (meetings.webex.com)

      

  •  

    Meetings that use Cisco WebEx Meeting Center version WBS29 or earlier

      

  •  

    Meetings that you host

      

  

Cisco WebEx Meetings 9.12 for Android

   

Contact Lookup Using Exchange Sync, for in-app Scheduling

  

The WebEx in-app scheduler can now sync up with Microsoft Exchange, allowing users access to their corporate directory to easily look up invitees.

  

Improved Bluetooth Support

  

Cisco Meetings now has improved support for Bluetooth on the following devices:

  
  •  

    Samsung Galaxy S5

      

  •  

    Samsung Galaxy S6

      

  •  

    Lenovo Yoga tablet

      

  •  

    Nexus 6

      

  

Samsung Galaxy S8 Support

  

With this release, Cisco announces official support for Samsung Galaxy S8 devices.

  

All WebEx Centers

   

Announcement of Expanded Call-Back Country Coverage

  

Cisco is happy to announce an expansion of the call-back country coverage included in the Toll Plus International flat-rate per month offer for WebEx audio. Call back coverage in this offer will be expanded to include Albania, Argentina, Australia, Austria, Bahamas, Bangladesh, Belgium, Bermuda, Brazil, Canada, Chile, China, Colombia, Costa Rica, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Georgia, Germany, Greece, Hong Kong, Hungary, Iceland, India, Indonesia, Iraq, Ireland, Israel, Italy, Japan, Jordan, Kazakhstan, Latvia, Lithuania, Luxembourg, Malaysia, Mexico, Moldova, Netherlands, New Zealand, Norway, Pakistan, Panama, Paraguay, Peru, Poland, Portugal, Puerto Rico, Romania, Russia, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, United Kingdom, U.S. Virgin Islands, United States, Uzbekistan, Venezuela, Vietnam. (Note: There are no changes to the dial-in coverage included in the offer.)

  

This change will be made effective by the end of June 2017. The change is automatic and will be inherited by all existing Toll Plus International customers and applies to all licensing models (named user, employee count, and active user). There is no change to billing, pricing, or ordering processes.

  

WBS30.20

WebEx Site Administration

   

Deactivation Emails now Enabled by Default

  

As we previously announced, site administrators can configure warning email messages to users whose accounts are going to be deactivated soon. Previously, this feature was disabled by default. With this release, this feature is now enabled by default, with a 7-day warning period.

  

Cisco WebEx Web App 2.7

   

Improved Divider Control

  

Control over the view of shared content was improved. You can now drag the center divider all the way to the right to automatically collapse the right panel and extend the shared content. To reopen the right panel, drag the divider back towards the left.

  

Country Codes in the Country Selector

  

In the audio Call-me menu, you now see the country code (for example, "+11") next to the flag icon in the country drop down list.

  

Updated Microphone and Camera Access Instructions in Firefox 53

  

The instructions to grant Mozilla Firefox permission to access your camera/microphone have been updated to align with Firefox version 53 and later.

  

Cisco WebEx Meetings for Android 9.11

   

Higher Resolution Videos

  

The user experience was improved with higher resolution display for in-meeting videos. Resolutions up to 720p are now supported on Android.

  

Improved Performance Starting and Joining Meetings

  

The time required for meetings to start and to join meetings was reduced by up to 4 seconds.

  

Callback to Video System Officially Supported

  

The option Find video system is no longer in beta, and is now officially supported.

  

In a previous release, the user experience was improved with the addition of a new callback option that provides a quick and easy meeting connection to a local video system.

  

The new option Find video system detects and connects with nearby video systems, provided the systems are proximity-enabled and registered to an on-premise system.

  

Widget Shortcuts

  

You can now add a 1x1 widget to your home screen, to easily join WebEx meetings or Personal Rooms. This feature is for Meeting Center meetings only.

  

Cisco WebEx Meetings for iPhone, iPad, and Apple Watch 9.11

   

Improved Performance Starting and Joining Meetings

  

The time required for meetings to start and to join meetings was reduced by up to 4 seconds.

  

Home Screen Join Notifications Controlled from App Settings

  

iOS users can now easily enable and disable their home screen join notifications directly from their app settings screen.

  

Embedded Safari Browser for Single Sign-on Support

  

The join experience is quicker, and cross-launching to an external browser is no longer needed now that the browser is embedded into the WebEx app using Safari View Controller. WebEx Single Sign-on (SSO) sign in launches within the Meetings app. Personal Rooms also now launch from within the app.

  

Callback to Video System Officially Supported

  

The option Find video system is no longer in beta, and is now officially supported.

  

In a previous release, the user experience was improved with the addition of a new callback option that provides a quick and easy meeting connection to a local video system.

  

The new option Find video system detects and connects with nearby video systems, provided the systems are proximity-enabled and registered to an on-premise system.

  

iOS 10.3 Support

  

Cisco WebEx Meetings now supports Apple iOS version 10.3.

  

WBS30.19

Cisco WebEx Web App 2.6

   

Feedback Confirmation Email

  

Users now receive an automated confirmation email after they submit feedback using the "Feedback" link.

  

Cisco WebEx Meetings for Android 9.10

   

Widget Shortcut

  

The workflow to launch a Personal Room or recurring meeting has been improved with the addition of a new widget shortcut.

  

Cisco WebEx Meetings for iPhone, iPad, and Apple Watch 9.10

   
 

Streamlined Join Meeting Experience

  

The workflow for joining meetings was improved so that meetings are joined immediately after signing into the app.

  

Cisco WebEx Meetings for Android, iPhone, iPad, and Apple Watch 9.10

   

French Translation

  

For French users, Cisco WebEx Meetings for all devices now show French translation of labels and product names in Event Center, Meeting Center and Training Center within the app.

  

Improved Performance Starting and Joining Meetings

  

The time required for meetings to start and to join meetings was reduced.

  

WBS30.18

Cisco WebEx Meeting Center

   

Better Recording Screen Description

  

The description of the default MP4 recording screen when no content is being shared was updated so that it now shows the title of the current meeting and the host name. Below the meeting title and host name, it displays a message that no content is being shared.

  

WebEx Site Administration

   

Enhanced WebEx Site Administration Landing Page

  

To improve the user experience of the WebEx Site Administration landing page, the default view now allows administrators to hide or show the administrators’ names.

  

Account Deactivation Email Messages

  

Site administrators can now configure warning email messages to users whose accounts are going to be deactivated soon. If this option is enabled, the site administrator can indicate how long before account deactivation the warning email messages are sent.

  

Cisco WebEx Web App 2.5

   

Improved Video Join Experience

  

The Cisco WebEx Web App now remembers the video option you chose in your previous meeting.

  

If you previously chose no video, you are not prompted to choose the video type, though you can turn it on at any time from the control bar.

  

Note


 

Video is only supported in Mozilla Firefox and Google Chrome browsers.

  
  

HD Video Support

  

You can now send and receive High-Definition (720p) video in Firefox and Chrome.

  

Optimized Video Support

  

Your video resolution now automatically adjusts based on network performance to ensure the best-possible video experience.

  

Cisco WebEx Meetings for Android 9.9

   

Cisco WebEx Training Center Sessions and Event Center Events in the Meeting List

  

Cisco WebEx Training Center sessions and Event Center events that you are a participant in now appear in your meeting list along with your Meeting Center meetings.

  

Broadcast Updated Meetings List

  

The Meetings API for the Android app was changed so that when there are updates to the meeting list, the app broadcasts a message to third-party apps. Other apps can then use the Meetings API to retrieve the updated list.

  

Google Pixel Support

  

The WebEx Meetings app for Android now supports Google Pixel phones.

  

Cisco WebEx Meetings for iPhone, iPad, and Apple Watch 9.9

   

Attendee Polling Support

  

Attendee polling is now supported in Meeting Center, Event Center, and Training Center for iPhone and iPad.

  

Latin Spanish Support

  

Latin Spanish Language is now supported for iPhone and iPad.

  

Apple Watch Series 2 Support

  

WebEx Meetings now supports the Apple Watch Series 2.

  

IBM Connections Cloud Support

  

WebEx Meetings for iPad and iPhone now support sharing content from IBM Connections Cloud.

  

WBS30.17

 

No new features in this release.

  

WBS30.16

Cisco WebEx Meeting Center

   

Unstarted Non-Recurring Meetings Expire in 90 Days

  

If non-recurring meetings are not started within 90 days, they expire. Attempting to start meetings after 90 days will result in an error. Previously, this expiration period was 180 days.

   
                      
 

Meeting Type Recurrence

  
 

Meeting Key Recycle Period

  
 

Non-recurring

  
 

90 days (previously 180 days)

  
 

Daily

  
 

180 days

  
 

Weekly

  
 

180 days

  
 

Monthly

  
 

Keys not recycled

  
 

Yearly

  
 

Keys not recycled

  
 

Personal Rooms

  
 

Not impacted

  
  

Cisco WebEx Training Center and Event Center

   

Easier Access to Help and Support Information

  

Two improvements to the WebEx Training Center and WebEx Event Center user interface now make it even easier for users to get help and support information using links in the Support section on the left navigation panel:

  
  •  

    Users now have access to popular topics related to Training Center and Event Center

      

  •  

    Users now have simplified left navigation to help content

      

  

Cisco WebEx Meetings 9.8 for Android Devices

   

Streamlined Sign In

  

Mobile users can now sign in or join their Personal Rooms without being redirected out of the app to their device’s browser to enter their sign-in information.

  

Customized Country Lists and Flags

  

Mobile Cloud Connected Audio Service Provider (CCA-SP) meetings now support the display of customized country lists and flags.

  

Support for MP4 Videos

  

Mobile users can now view MP4 network-based recordings and download them for offline viewing. Users can view MP4 videos only. Users who want to make WebEx Advanced Recording Format (ARF) files available for offline viewing must first convert them to MP4 format and then upload them to the WebEx site.

  

Cisco WebEx Meetings 9.8 for Apple iPhone and iPad

   

Higher Resolution Videos

  

The user experience was improved with higher resolution display for in meeting videos. Resolutions up to 720p are now supported on Apple iPads and iPhones.

  

My Meetings List Supports Cisco WebEx Event Center and Training Center Meetings

  

Previously, the My Meetings list displayed only WebEx Meeting Center meetings. Now it includes Cisco WebEx Event Center and Training Center meetings as well.

  

Easier Join Notifications

  

Users can now receive notifications to join the current meeting from the lock screen, from the home screen, or from within the mobile app.

  

Apple Watch Multiple Language Support

  

Multiple language support is now available in WebEx Meetings on Apple Watch.

  

Customized Country Lists and Flags

  

Mobile Cloud Connected Audio Service Provider (CCA-SP) meetings now support the display of customized country lists and flags.

  

Support for MP4 Videos

  

Mobile users can now view MP4 network-based recordings and download them for offline viewing. Users can view MP4 videos only. Users who want to make WebEx Advanced Recording Format (ARF) files available for offline viewing must first convert them to MP4 format and then upload them to the WebEx site.

  

WBS30.15

Cisco WebEx Meeting Center (Windows and Mac)

   

Streamlined Access to Help and Support pages

  

Two enhancements to Cisco WebEx Meeting Center help and support offer improved and simplified navigation to support content:

  
  •  

    A new centralized Help page is now available under the Support section of the WebEx Meeting Center left navigation bar. The new Help page provides easier access to popular help topics in WebEx Help Central.

      

  •  

    The Support section of the WebEx Meeting Center left navigation bar was simplified and streamlined with fewer navigation links. Sites with customized support pages are not impacted.

      

  

Share Apple iPhone and iPad Screens with Lightning Connector

  

Users can now share their iPhone or iPad screen from WebEx Meeting Center for Mac by connecting their mobile device to their Mac with a Lightning connector.

  

Cisco WebEx Administration

   

Enhanced Security when Importing CSV Files

  

Security was enhanced by changing the behavior of imported comma-separated values (CSV) files. Now, when the TelephonyPrivilege field is left empty for a particular user, all telephony privileges for that user are removed.

  

New Session Report Name

  

The site administration report formerly known as the “Session Query Tool” was renamed to “Session Report” to improve readability and accuracy, and to be consistent with the contents of the report itself.

  

More Detailed Attendee Details Report

  

The “Attendee Details Report” now provides more information to site administrators with two new fields:

  
  •  

    Session ID

      

  •  

    Session Number

      

  

WBS30.14

Cisco WebEx Meeting Center

   

Video Support in Cisco WebEx Web App in Google Chrome

  

The Cisco WebEx Meeting Center web app now supports video in the Google Chrome browser.

  

Limited Support for XenApp 7.6

  

XenApp 7.6 is now partially supported in WebEx Meeting Center. There is no support for Call Using Computer audio (VoIP), video, Productivity Tools, Access Anywhere, Remote Access, or Hands on Labs.

  

Cisco WebEx Productivity Tools

   

Microsoft Outlook 15.27 64 bit for Mac Support

  

Microsoft Outlook 15.27 64 bit for Mac is now supported in WebEx Productivity Tools.

  

Cisco WebEx Administration

   

Improved Email Template Functionality

  

The email templates in Cisco WebEx Site Administration now support hyperlink (“href”) tags. Users can now create hyperlinks in their email templates by using “tel:” or “ciscotel:” protocol handlers.

  

WBS30.13

Cisco WebEx Meeting Center

   

Pause and Resume Automatic Meeting Recordings

  

Meeting hosts can now pause and resume recordings in meetings where recordings are automatically started. This option is enabled by the site administrator in the Cisco WebEx Administration Tool.

  

Improved User Interface for Locking WebEx Meetings

  

The user interface was enhanced to clarify locking and unlocking WebEx meetings to maintain consistency with the Personal Room user interface:

  
  •  

    The commands in the Meetings menu now say Lock Meeting and Unlock Meeting.

      

  •  

    Locked meetings are indicated with a lock icon at the bottom and the tooltip text, “This meeting is locked.”

      

  

Cisco WebEx Meeting Center Digital Signature

  

When downloading Cisco WebEx Meeting Center on Microsoft Windows XP SP3 and Windows Vista, you may encounter a warning. These Windows versions cannot verify the publisher of Windows Installer (MSI) files. If you try to open an MSI file, you will receive a security warning indicating the file does not have a valid digital signature. We recommend you open the file only if you are certain it is safe.

  

New Video Layout Available for Video Systems

  

A new video layout called 1+N is available for users joining meetings using video systems. This new layout dynamically adapts to meeting size by showing more and more users as they join.

  

It is added to the end of the list of available video layouts. The default video layout continues to be Active Presence, though users can still use dual-tone multi-frequency signaling (DTMF) controls for far-end camera controls (FECC) to switch to this new video layout.

  

Cisco WebEx Support Center

   

Enforced Maximum Participants

  

The maximum number of participants in WebEx Support Center is now restricted to 1000. This helps to prevent performance issues and outages.

  

All Cisco WebEx Centers

   

Support for Microsoft Office 2013 and 2016 PowerPoint Notes Panel View

  

Presenters can now view the Notes panel when sharing Microsoft Office 2013 and 2016 PowerPoint presentations.

  

Cisco WebEx Productivity Tools

   

Cisco WebEx Productivity Tools Uninstaller

  

A new command-line tool for customer IT teams allows uninstallation of all existing Cisco WebEx Productivity Tools installations, regardless of version. All Productivity Tools files and folders are removed without impact on other WebEx components, such as WebEx Meeting Center or WebEx Recorder.

  

Improved User Experience when Updating Meetings

  

The user experience when editing meetings is improved. Now, when the original meeting type is not available, meeting updates are allowed. Previously, meeting updates were blocked when the meeting type that was used for that meeting was no longer supported for that site.

  

Support for Microsoft Outlook 15.26 (64 bit) for Mac

  

Cisco WebEx Productivity Tools now supports Microsoft Outlook 15.26 (64 bit) for Mac.

  

Cisco WebEx Administration

   

Password and Account Information Recovery

  

WebEx site administrators are now able to recover their passwords and account information from the WebEx Site Administration sign-in page.

  

WBS30.12

Cisco WebEx Productivity Tools

   

Email Invitations for WebEx and TelePresence (CMR Hybrid) Meetings

  

All email invitations for WebEx and TelePresence meetings using Collaboration Meeting Rooms (CMR) Hybrid are now consistently in Rich Text Format or HTML, with a more modern user interface and clearer information (this requires Cisco TelePresence Management Suite version 15.3 or higher).

  

All Cisco WebEx Centers

   

Windows 10 Anniversary Update Support

  

All Cisco WebEx Centers support the Windows 10 Anniversary (Redstone) update.

  

Help Link in Meeting Recording Email Messages

  

The user experience for email messages notifying meeting hosts that their meeting network-based meeting recordings are ready has been improved with the addition of a help link to the support site.

  

Enhanced Join Meeting Experience in Mozilla Firefox

  

WebEx now has an enhanced join meeting experience for users in Mozilla Firefox 64.

  

WBS30.10

Cisco WebEx Meeting Center and Training Center

Require Attendees to Have an Account for Instant Meetings

The option Require attendees to have an account on this website in order to join this meeting is now working for instant meetings that hosts start with Meet Now and that use customized meeting templates. When this option is on, only attendees who have accounts on the WebEx site can join meetings, including instant meetings, and they must add a phone number and PIN in their audio preferences before joining from audio devices.

Cisco WebEx Productivity Tools

Video Call-In Ports

Administrators can now set default and maximum video call-in port numbers for CMR Hybrid meetings in WebEx Productivity Tools. This feature allows administrators to have better control over scheduling video resources. If these values are specified, when a host schedules a CMR Hybrid meeting with Productivity Tools, the Add video call-in participants field in the meeting options shows the default value. The host can still enter a different value, but it cannot exceed the maximum value.

CMR Hybrid Meeting WebEx Scheduling Enhancement

When a user schedules a CMR Hybrid meeting in Productivity Tools, the Allow people to join using WebEx meeting option is enabled by default.

Cisco WebEx Site Administration

Adjustable End Times for Unhosted Meetings

Although it is not a good practice to have meetings without hosts, WebEx sites can be configured to allow attendees to join meetings before the host. To prevent any unauthorized access, WebEx automatically ends meetings at a predefined time if the host does not join.

A new parameter is available through a provisioning request that can adjust the end time for unhosted meetings. Contact your account manager to request changes to this parameter.

All Cisco WebEx Centers

Manual Installation of Cisco WebEx for Google Chrome Users

For Chrome users who cannot access the Chrome Web Store, the Cisco WebEx extension file does not automatically install when the users join a meeting. Now these users are directed to a help page with instructions to manually download and install the extension file.

Internal Phone Number Configuration

For Cloud Connected Audio (CCA) customers with internal callback capability, meeting hosts can now configure their internal phone numbers in the Preferences section of My WebEx page, and site administrators can configure internal phone numbers in the Cisco WebEx Administration Tool.

Streamlined Mobile Sign-In for Common Identity Enabled Users

If the site you’re logging into is enabled for common identity, the mobile sign-in process is streamlined by prepopulating your email address so that you no longer have to enter it twice.

Additional statement to the End of Life Announcement of Cisco WebEx Meetings application for BlackBerry 6, 7 and 10

Dear valued customers:

Thank you for the feedback on our recent notice of the Cisco WebEx Meetings for BlackBerry OS 6, 7 and 10. Given the responses, we would like to provide additional clarification:

We appreciate and support the diversity of mobile platforms in the enterprise, and our strategy has been to enable all mobile users with WebEx meetings. Our strategy remains to focus our efforts on the major mobile platforms and operating systems that you, our customers, have chosen to use.

With BlackBerry’s introduction of Android on its latest devices, we are announcing end-of-support and sales of the Cisco WebEx Meetings for BlackBerry OS 6, 7 and 10, effective on January 4, 2017.

We are pleased, however, that we will still offer users of BlackBerry devices based on the Android operating system the opportunity to enjoy a great meeting collaboration experience via Cisco WebEx Meetings for Android. We intend to support those existing and future coming Android based BlackBerry devices including the following:

  • BlackBerry PRIV

     

  • BlackBerry DTEK50

     

For all BlackBerry users, we will continue to support the ability for users to join any Cisco WebEx teleconference via our standard dial in, or recently added audio dial back capability.

With respect only to devices based on BlackBerry’s operating system 6, 7 and 10, by January 4, 2017, we will:

  • Remove Cisco WebEx Meetings application from BlackBerry World

     

  • Discontinue technical support and help page support for the BlackBerry OS 6, 7 and 10

     

  • Allow existing Cisco WebEx Meetings for BlackBerry OS 6, 7 and 10 users to access WebEx meetings until the end-of-use date. That is April 4, 2017.

     

On April 4, 2017, we will:

  • Completely disable Cisco WebEx Meetings for BlackBerry OS 6, 7 and 10 access to WebEx meetings

     

Again, thank you for your feedback and support.

Sincerely,

WebEx Customer Services

Cisco Systems, Inc.

WBS30.9

Cisco WebEx Meeting Center

   

Cisco WebEx Meeting Center with Collaboration Meeting Rooms (CMR Cloud)

  

Available immediately, it is now possible to join Collaboration Meeting Rooms (CMR  Cloud) meetings using Microsoft Skype for Business and Lync applications. With this  new capability, you will now be able to collaborate with a wider group of users.

  

Refer to instructions in the WebEx Meeting Center with Collaboration Meeting Rooms  (CMR Cloud) User Guide at https://help.webex.com/docs/DOC-6348 for  help on how to start and join meetings using Skype for Business and Lync  applications. Also, see test results for various application and server  configurations posted at http://www.cisco.com/go/cmr-cloud-compatibility.

  

All Cisco WebEx Centers

   

Help for Scheduling Meetings

  

Welcome email messages now have a link to a comprehensive help topic for first-time  users to learn more about how to schedule a WebEx meeting.

  

Productivity Tools

   

Improved Numeric Password Description

  

Meeting emails have improved wording to better describe how numeric passwords are  used when joining a meeting from phones or video systems.

  

WBS30.8

Cisco WebEx Meeting Center

   

Simplified Default Meeting Invitation Email Templates 

  

The default meeting invitation email templates for  Meeting Center were simplified to reduce redundant meeting information and to  separate different methods of joining (joining from WebEx, from video systems, and  by phone) into clear sections.

  

Cisco WebEx Event Center and Training Center

   

Join a WebEx Meeting Support Page

  

Cisco WebEx Event Center and Training Center default meeting invitation email  templates now provide a link to a comprehensive Join a WebEx Meeting support page  for participants who are having difficulty joining a meeting.

  

Cisco WebEx Meeting Center, Event Center and Training Center

   

Merged alphanumeric and numeric meeting passwords

  

In earlier versions of WebEx, the meeting information listed both a meeting password,  to be used when joining from WebEx desktop applications and WebEx mobile apps, and a  numeric meeting password, to be used when joining from phones or from video systems.  These passwords have been simplified by creating a direct mapping between the two  types. If the meeting password is completely numeric, you will see only one meeting  password. If the meeting password is alphanumeric, you will see the regular meeting  password first, and a numeric translation of the meeting password, based on US phone  keypad conventions, will be listed in parentheses for users who need to enter it  from a phone or video system.

  

Meeting, Event, and Training Session Topic in Italics for Alternate Host in List  and Calendar Views

  

A previous communication incorrectly reported that alternate hosts’ names appeared in  italics in the Participants list in the WebEx meeting application. The following is  a corrected description is: We have added back the ability for users who are logged  in to verify that they are an alternate host for a meeting when viewing their  meeting, event, or training session lists and calendars on their WebEx sites. In  these views, users who are alternate hosts will see the meeting, event, or training  session topic listed in italics.

  

Cisco WebEx Productivity Tools

   

Periodic Upgrade Prompts

  

If your site administrator has enabled automatic updates, you will periodically  receive prompts to upgrade your version of Cisco WebEx Productivity Tools until the  Productivity Tools are upgraded.

  

End of Support

  

As announced previously, WebEx Productivity Tools is ending support for the following  in WBS30.8:

  

Instant messenger Integrations

  
  •  

    Yahoo Messenger

      

  •  

    AOL Instant Messenger (AIM)

      

  •  

    Windows Live Messenger/MSN Messenger

      

  •  

    Google Talk

      

  

Configurations

  
  •  

    IBM Sametime 7.0, 7.5, and 8.0

      

  •  

    IBM Domino 6.5, 7.0, and 8.0

      

  •  

    IBM Lotus Notes 6.5, 7.0, and 8.0

      

  •  

    Microsoft Office Communicator 2003 and 2005

      

  

Browsers

  
  •  

    Mozilla Firefox version 42 and later (integration only)

      

  •  

    Safari 6.x and 7.x (single sign-on only)

      

  •  

    Microsoft Internet Explorer 7.0 and 8.0 (integration and single sign-on)

      

  

Cisco WebEx Site Administration

   

Automatic Deactivation of Inactive Accounts

  

Site administrators can now indicate automatic deactivation of accounts after a  specified number of days of inactivity for both single sign-on (SSO) and non-SSO  sites.

  

Inactive User Report

  

Site administrators can now create and view a report to list users who have recently  become inactive.

  

All Cisco WebEx Centers

   

Left Navigation Support Link and Page Enhancements

  

The User Guides link and pages were renamed to Help. Link customization is  still available, and the customizable link label has changed from User Guides to  Help.

  

End of Support

  

As announced previously, Cisco WebEx is ending support for the following operating  system and browser combinations in WBS30.8:

  
  •  

    Microsoft Windows 8 and Microsoft Internet Explorer 10

      

  •  

    Microsoft Windows 7 and Microsoft Internet Explorer 8, 9, and 10

      

  •  

    Microsoft Windows Vista and Microsoft Internet Explorer 8

      

  

WBS30.7

Cisco WebEx Meeting Center

   

Join a WebEx Meeting Support Page

  

Cisco WebEx Meeting Center default meeting invitation email templates now provide a  link to a comprehensive Join a WebEx Meeting support page for participants who are  having difficulty joining a meeting.

  

Preference Option Improvement for Collaboration Meeting Rooms Cloud Users

  

When scheduling a meeting, Collaboration Meeting Rooms (CMR) Cloud users will see a  disabled checked view of Delete from My Meetings when completed, independent  of their settings in Preferences > Scheduling Options. This is to clarify  that CMR users are unable to alter this setting, when scheduling their meetings.

  

Cisco WebEx Productivity  Tools

   

End of Support

  

WebEx Productivity Tools will end  support for the following in WBS30.8:

  

Instant messenger Integrations

  
  •  

    Yahoo Messenger

      

  •  

    AOL Instant Messenger  (AIM)

      

  •  

    Windows Live Messenger/MSN  Messenger

      

  •  

    Google Talk

      

  

Configurations

  
  •  

    IBM Sametime 7.0, 7.5, and  8.0

      

  •  

    IBM Domino 6.5, 7.0, and  8.0

      

  •  

    IBM Lotus Notes 6.5, 7.0,  and 8.0

      

  •  

    Microsoft Office  Communicator 2003 and 2005

      

  

Browsers

  
  •  

    Mozilla Firefox version 42  and later (integration only)

      

  •  

    Safari 6.x and 7.x (single  sign-on only)

      

  •  

    Microsoft Internet Explorer  7.0 and 8.0 (integration and single sign-on)

      

  

All Cisco WebEx Centers

   

Microsoft Office 2016 Support

  

Cisco WebEx now officially supports  Microsoft Office 2016 for Windows and Microsoft Office 2016 for Mac.

  

End of Support

  

Cisco WebEx will end support for  the following operating system and browser combinations in WBS30.8:

  
  •  

    Microsoft Windows 8 and  Microsoft Internet Explorer 10

      

  •  

    Microsoft Windows 7 and  Microsoft Internet Explorer 8, 9, and 10

      

  •  

    Microsoft Windows Vista and  Microsoft Internet Explorer 8

      

  

Browse Meetings in Pages

  

When browsing meetings from the Attend a Meeting page, the list of meetings is  now divided into separate pages limiting the number of meetings displayed. All your  meetings are still viewable and available as you move through the pages of the  meeting list.

  

The number of meetings available per page defaults to 20, and can be configured by  site administration.

  

WBS30.6

Cisco WebEx Productivity Tools

   

Check for Updates Progress Bar

  

If you are able to receive WebEx Productivity Tools updates, you can now see if  updates are available by selecting Check for Updates from the WebEx Productivity  Tools menu in the Windows taskbar, or the WebEx Productivity Tools menu in the Mac  menu bar. A progress indicator appears as the system checks for the latest updates.  If an update is available, you can install it immediately.

  

Cisco WebEx Site  Administration

   

Separate Release Schedule for the WebEx Administration  Tool

  

The WebEx Administration Tool now  has its own release schedule that is separate from the release of the Cisco WebEx  user application.

  

Cisco WebEx Meeting Center, Event Center, And Training Center

   

Meeting, Event, and Training Session Topic in Italics for Alternate Host in List  and Calendar Views

  

In this release, we have added back the ability for users who are logged in to verify  that they are an alternate host for a meeting when viewing their meeting, event, or  training session lists and calendars on their WebEx sites. In these views, users who  are alternate hosts will see the meeting, event, or training session topic listed in  italic.

  

All Cisco WebEx Centers  (Windows & Mac)

   

Recover Username

  

While signing in to a WebEx site  that does not use single-sign-on (SSO) authentication, if you forget your username,  you can recover it from the log-in or sign-in screen.

  

Timeout for Change User Password Reset URL

  

For improved security, the timeout  for the change user password reset URL is reduced from 72 to 24 hours.

  

Improved Error Messages

  

System error messages for WebEx  site pages are now easier to understand.

  

WBS30.5

WebEx Meeting Center

Numeric Meeting Password for TSP Audio

For sites using third-party telephony service provider (TSP) integrated audio, the Numeric Meeting Password feature is now available. This feature requires TelePresence video conferencing systems joining a Collaboration Meeting Rooms (CMR) meeting to enter a numeric meeting password before joining. This feature must be enabled by WebEx before a site can use it. When it is enabled, an option to control this feature appears in WebEx Site Administration (the option is off by default). For TSP sites, numeric meeting password enforcement applies only to video conferencing systems joining the meeting, and does not apply to call-in users.

Defaults for Call-In Number Options

 

For new customers who purchase a WebEx public switched telephone network (PSTN) audio option that includes Global Toll services and Global Toll-Free services, the WebEx site administration options Assign default call-in numbers, Allow users to set default call-in numbers, and Allow user access to teleconference via global call-in numbers will now be on by default.

 

WebEx Meeting Center, WebEx Event Center, and WebEx Training Center

Enforcement of Limits for the Number of Invitations, Registrations, and Participants

 

To improve performance and scalability for all our WebEx users, we are enforcing published limits for the number of invitations, registrations, and participators allowed for all WebEx sites, starting with WebEx versions WBS29.13.90, WBS30.5, and WBS31. This change will impact the maximum allowed scheduled invitations, registrations, and concurrent participant limits across all our meeting applications.

 

This enforcement of invitation and registration limits will not impact previously scheduled meetings, events, and training sessions if there are no changes. However, if users of versions WBS29.13.90, WBS30.5, and WBS31 or later edit these previously scheduled meetings, events, and training sessions, the limits will be enforced. Users will be unable to save their changes if the number of invitations or registrations exceeds the limits. For newly scheduled meetings, events, and training sessions the invitation and registration limits will automatically be enforced.

 

Participant limits will apply to all new and existing meetings, events, and training sessions when they are started. Users will be prevented from joining a meeting, event, or training session if the concurrent participant limit has been exceeded while they are joining from a mobile device, desktop application, or browser application.

 

The following limits will be enforced for all WebEx sites:

  
                     

Service

 

Invitation limit

Registration limit

 

Concurrent Participant Limit across Applications

Meeting Center

 

1,000

 

1,000

 

1,000

 

Training Center

 

1,000

 

1,000

 

1,000

 

Event Center

 

10,000

 

10,000

 

3,000

 
 

Users will see error messages when they exceed these limits, and they will be advised to reduce the number of invitations, registrations, or participants.

 

The number of participants who can join a meeting may be lower than the published amount, depending on your contract with WebEx.

 

The following table shows a comparison of the previous limitations and the new limitations for WBS30.5:

  
                                             

Service Type

Action

 

Previous Behavior

New Behavior

Meeting Center

Invitations

 

No limitation

A maximum of 1,000 invitations can be sent.

 

Registrations

 

No limitation

 

A maximum of 1,000 invitations to register for a meeting can be sent.

 

Participants

 

No limitation

Up to 1,000 participants can attend a Meeting Center meeting. Note that this number may vary, based on your company's WebEx contractual agreement.

 

Event Center

Invitations

 

10,000 attendee + 10,000 panelist invitations maximum

 

10,000 maximum total of invited attendees plus panelists. For example, if 2 panelists are invited, you can invite 9,998 attendees.

 

Registrations

 

No limitation

A maximum of 10,000 invitations to register can be sent.

 

Participants

 

No limitation

 

Up to 3,000 participants can attend an event. Note that this number may vary, based on your company's WebEx contractual agreement.

 

Training Center

Invitations

 

No limitation

A maximum of 1,000 invitations can be sent.

Registrations

 

No limitation

 

A maximum of 1,000 invitations to register for a meeting can be sent.

 

Participants

 

No limitation

Up to 1,000 participants can attend a Training Center session. Note that this number may vary, based on your company's WebEx contractual agreement.

 

WebEx Productivity  Tools

 

  Site Administration  Setting for Using Single Email Invitation Template in Productivity Tools 

  

For enhanced security, Cisco  WebEx is recommending that customers use only the attendee version of the email  invitation in Productivity Tools for both hosts and attendees. Due to  differences in email application versions, operating system versions, and  patches, Microsoft Outlook and IBM Lotus Notes can incorrectly send host  information to attendees. To address this issue, we have introduced the  Use only  attendee version of meeting email template for host and  attendees option in the Productivity Tools section of WebEx Site  Administration. By default, this option is unchecked, and two email invitations  are used-a host version, which includes the host key and host access code, and  an attendee version, which does not include host information. If you leave this  option unchecked, there will be no changes to your environment. If this option  is checked, both the host and the attendees receive only the attendee version,  which prevents attendees from obtaining the host information in invitations. We  strongly recommend that customers check this option. Hosts will still be able to  find their host key or host access code by logging into their WebEx site and  then viewing the Meeting Information page or by starting the meeting and then  viewing the Meeting Information tab.

  

This option affects only the  Windows version of Productivity Tools for integrations with Microsoft Outlook  earlier than Microsoft Outlook 2016. Both the integration with Microsoft Outlook  on the Mac and the integration with Microsoft Outlook 2016 currently use only  the attendee version of the meeting email template. Starting in WebEx version  WBS31, all versions of Productivity Tools will support only the attendee version  of the email template.

  
 

  Scheduled Meetings Tab  Removed from WebEx Settings Dialog Box 

  

Starting in WBS30.5, the  Scheduled  Meetings tab is no longer included in the WebEx Settings dialog  box for the Windows version of Productivity Tools. Users who want to set default  settings for scheduling meetings can go to the My WebEx > Preferences page on  the WebEx site and set options in the "Scheduling Options" section.

  
 

  Microsoft Outlook 2016 Support for Mac 

  

WebEx Productivity Tools now support Microsoft Outlook 2016 on the Mac.

  
 

  End of Support Notice for Microsoft Outlook 2007 

  

Starting with WBS31, WebEx Productivity Tools will no longer support Microsoft  Outlook 2007.

  

All WebEx Centers

Removal of Host Folder Sharing Capability

 

In WBS30.5, we are removing all references to a host folder sharing capability that is now obsolete. Hosts will no longer be able to share files with other hosts using their personal folders on the WebEx site itself. In addition, site administrators can no longer manage settings for that sharing capability.

 

WBS30.4

WebEx Meeting Center

Support for Multiple Languages in Personal Room Meetings

To simplify multiple language support for our WebEx users, we are updating our user experience for new and existing users who use both Instant Personal Room meetings and Personal Room meetings scheduled using Productivity Tools. Regular WebEx scheduled meetings are not impacted.

New sites will have the following changes after the update:

  • Returning users who have already set their preferred site language or first-time users who are signed in to their WebEx accounts continue to view and join meetings in their preferred language, with no impact.

     

  • First-time users who are signed in to their WebEx accounts continue to receive email invitations for new meetings in their own preferred language.

     

  • Meeting attendees who are guests without WebEx accounts continue to receive email invitations in their host's preferred language.

     

  • Both first-time users with WebEx accounts and attendees who do not have WebEx accounts initially see the meeting site and the meeting application in the site's default language until they choose and save their preferred language on the website. This language setting will automatically apply to all future meetings on that site.

     

Existing sites will have the following changes after the update:

  • Personal Room meetings that had been previously scheduled before the update have no impact.

     

  • New Personal Room meetings that are scheduled using Productivity Tools follow the same behavior as described for new sites.

     

Ability to Mute or Unmute a Phone Line by Pressing *6

Attendees using a phone to join a Meeting Center meeting can now mute or unmute their lines by pressing *6 during a meeting. When attendees using a phone join a meeting that is configured by the host to "Mute on Entry," the attendees are notified that their lines have been muted and that they can press *6 to unmute their lines. This feature does not override any existing rules that control when attendees are allowed to unmute themselves.

WebEx Event Center and WebEx Training Center

More Improvements to USB Headset Detection

In an earlier release, we had improved USB headset detection when using the "Call Using Computer" option with Meeting Center (Windows and Mac) and Event Center (Windows). In WBS30.4, we extend these USB headset improvements to Event Center (Mac) and Training Center (Windows and Mac). This release includes the following enhancements:

  • Automatic selection of a USB headset for computer audio in the Audio Connection Test dialog box, even if you used the computer speaker and microphone in the previous meeting. You simply select OK to choose the headset option.

     

  • Automatic detection and selection of the plugged-in headset's speaker and microphone in the Test Computer Audio dialog box when you plug in a USB headset during a meeting. You can then select OK to choose both the headset speaker and microphone.

     

  • Automatic detection of the headset even if it is plugged into a different USB port on the computer.

     

  • You can view which audio device you are connected to by pointing to the headset icon next to your name in the Participants list or in the Audio Connection dialog box.

     

WebEx Productivity Tools

End of Support Notice for Microsoft Outlook 2007

Starting with WBS31, WebEx Productivity Tools will no longer support Microsoft Outlook 2007.

WBS30.3

WebEx Meeting Center

Automatically Enable CMR Cloud for Sites with Active Host and Employee Count License Models

 

Site administrators won't have to individually enable every user's Collaboration Meeting Rooms (CMR) Cloud privilege for those sites that have "active host" or "employee count" license models for CMR Cloud.

 

The feature to automatically enable CMR Cloud applies to user accounts that were created using the WebEx Site Administration interface, the automatic account creation from the host account sign-up link, and the single sign-on (SSO) automatic account creation scenarios. If you want to have this feature enabled for your site, contact your Customer Success Manager (CSM).

 

User Interface Update for Post-Meeting WebEx and Cisco Spark Integration

 

The branding for Cisco Spark in the post-meeting WebEx and Cisco Spark integration has been updated. The user interface has also been updated for showing participant pictures and improved icon styles.

 

Enhancements to Existing WebEx User Provisioning XML API

 

The existing WebEx User Provisioning XML API (CreateUser and SetUser) is being enhanced to support provisioning of users for "Cisco Spark Meet with WebEx" offer sites. Detailed release notes are available here for XML API 9.0.0 for WBS30.3: https://developer.cisco.com/web/webex-developer/.

 

WebEx Productivity Tools

Microsoft Outlook 2016 Support in WebEx Productivity Tools for Windows

 

The Windows version of WebEx Productivity Tools now supports Microsoft Outlook 2016 as of version WBS30.3 and WBS29.13.70. Due to changes in Microsoft Outlook 2016, Productivity Tools support only one email invitation template for all meetings, including CMR Hybrid meetings, WebEx-only, Personal Conference, and Audio-only meetings. The email template that is supported is the attendee version that does not contain the host key and host access code. Similar to the Mac experience, hosts are able to view their host key or host access code by logging in to their WebEx site when joining their meeting.

 

The Windows version of Productivity Tools for Microsoft Outlook 2013 or earlier will still support two email invitation templates (one for attendees, and one for hosts, which include the host key and host access codes). The Mac version of Productivity Tools has always supported only one email template for all supported versions of Microsoft Outlook.

 
Important:

Customers using Productivity Tools with Outlook 2016 should install the latest version of Productivity Tools; otherwise, the changes in Outlook 2016 cause the older version of Productivity Tools to send the host email invitation template to attendees.

 

For information about more known issues and limitations for Microsoft Outlook 2016 support in Productivity Tools, refer "Known Issues and Limitations for Productivity Tools Windows."

 
 

Mac OS 10.11 Support in WebEx Productivity Tools

 

The Mac version of WebEx Productivity Tools now supports Mac OS 10.11 as of version WBS30.3. For information about known issues and limitations, refer to "Known Issues and Limitations for Productivity Tools Mac."

 

WBS30.2

All WebEx Centers

Mac OS X 10.11 Support

 

WebEx now supports Mac OS X 10.11 El Capitan, starting with WBS30.2.

Microsoft Windows 10 Support

 

WebEx now supports Windows 10, starting with  version WBS30.2. Refer to Cross-platform Known Issues and Limitations in WebEx System  Requirements and Feature Support Release Notes for more information.

WebEx Meeting Center

Internal Call-Back Calls Differentiated in Reports

 

Internal call-back calls are now differentiated as a separate call type in reports, starting with version WBS30.2, Internal call-back calls are where a WebEx Cloud-Connected Audio (CCA) user can select Call Me in the Audio Connection dialog box in the WebEx meeting application and then, when specifying the phone number, can check Internal users should use this option to call back to a desktop extension, if that feature has been enabled for the WebEx site. These internal call-back calls were previously categorized as international call-back calls and were not differentiated.

WebEx Meeting Center and WebEx  Event Center

   

  Improved USB Headset  Detection 

  

USB headset detection has been  improved when using the Call Using Computer option in a meeting:

  
  •  

    WebEx now  automatically selects a plugged-in USB headset for computer audio in the  Test Computer Audio dialog box, even if you used the computer speaker or  microphone in the previous meeting. You simply select OK to select the  headset option.

      

  •  

    WebEx automatically  selects and detects a plugged-in headset's speaker and microphone in the  Test Computer Audio dialog box when you plug in a USB headset during a  meeting. You can then select OK to select both the headset speaker and  microphone.

      

  •  

    WebEx now automatically  detects a headset even if it is plugged into a different USB port on the  computer.

      

  •  

    You can view which  audio device you are connected to by browsing over the headset icon next  to your name in the Participants list or in the Audio Connection dialog  box.

      

  

WebEx Productivity  Tools

 

  WebEx Productivity Tools  Mass Deployments 

     

WBS30.1

All WebEx Centers

Windows 10

 

WebEx now provides limited support for Microsoft Windows 10, starting with version WBS30.1. Refer to the Cross-platform Known Issues and Limitations section of the WebEx System Requirements and Feature Support Release Notes for more information.

 

WebEx Site Administration

WebEx Audio Options in Site Administration

 
In the WebEx Site Administration tool, WebEx audio call-in options has been streamlined to two options:
  • Toll

     

  • Toll &Toll free

     

 
 

The Toll free option has been renamed to Toll & Toll free, because a customer who has the "Toll free" call-in option always has the "Toll" call-in option as well.

 

Remote Support renamed to Support Center in Site Administration

 

In the Site Administration tool, Remote Support has been renamed to Support Center on the Information page and the Edit User page.

WBS30.0

All WebEx Centers

Help Central

 

Online help and guides are hosted outside of the product. Most links on your WebEx site, including the link to Help from within the meeting, point to pages on Help Central, the new place for you to find training, documentation, and support assistance. For sites set to languages other than English, help links point to the relevant pages on Cisco.com.

 

For customized Quick Start pages, the Learn More links point to Help Central for all languages.

Language Support

 

Danish and Turkish language support has been added on Windows for Meeting Center, Event Center, Training Center, and Support Center. Danish and Turkish languages are supported on the Mac only for Meeting Center.

WebEx Audio now supports the Danish language for call-in and call-back users. The Turkish language is available only for call-back users.

Windows 10

Enhancements were made that allow users to start and join meetings and to share their screens in Windows 10.

WebEx Meeting Center

Common Identity Integration

 

The WebEx sign-in process and interface now support common identity for newly provisioned WebEx sites. These newly provisioned WebEx sites are only available on a common architecture with common identity and common administration for Cisco Spark and WebEx.

 

The WebEx profile page that appears in My WebEx now supports the common WebEx profile.

WebEx Spark Integration

 

Hosts can automatically create a Cisco Spark room upon ending a meeting by selecting Create Room. The Cisco Spark room is created automatically in Cisco Spark, based on the meeting title and participants.

 

When hosts end a meeting, they are prompted to create a Cisco Spark room.

 

A host must have both WebEx and Cisco Spark privileges enabled in the Cisco Collaboration Management Tool or in WebEx Site Administration to support this integration.

 

For more information about Cisco Spark, see the Cisco Spark Release Notes https://support.ciscospark.com/customer/portal/topics/578993-updates-and-known-issues/articles.

Improved Video

 
The video dialog box within the meeting has been enhanced:
  • A video self-preview now appears in the video dialog box when you join the meeting, so you can start your video easily. The dialog box displays the most relevant options that allow you to start your video as a default option for all future meetings.

     

  • New video options allow you to enable or disable starting your video automatically in all meetings. A new option has also been added to disable the video dialog box when you join the meeting.

     

 
 

The video scroll bar scrolls from left to right in video view.

 

If there are only two people in the meeting, there is no "video view" layout option, and each participant can see the other's video by default.

 

Improvements have been made for automatic detection of the most recently used camera for video.

In-Meeting Experience

Some in-meeting experience controls have been consolidated:

 
  • When sharing the screen, the Shared button is replaced with a green outline to indicate that the screen is being shared in the meeting.

     

  • The Raise hand icon moves next to the participant name.

     

  • The Audio button and Invite and remind others to join icon have been removed because they were redundant. Use the options on the Quick Start page or menu commands for these functions.

     

  • The Expel command is available from the right-click menu when the host selects a participant's name.

     

Personal Room Page

 
The Personal Room page has been optimized and simplified for both hosts and attendees, so that users can find information and join a Personal Room quickly:
  • The Enter Room and Enter Lobby buttons that appeared in the attendee view of a Personal Room page have been renamed to Join.

     

  • The Personal Room URL, number, and invitation information are now visible only when you select the information icon.

     

  • The Join by phone information appears only when you select the More information link.

     

 

Personal Room ID

 
Starting with WBS30, there are more ways to manage a host's Personal Room ID:
  • By default, WebEx uses the host's username or the first part of the host's email address to generate a Personal Room ID. Site administrators can also use a user's first name and last name or a Personal Room meeting number to generate a unique room ID.

     

  • If two or more users share the same first name and last name, WebEx can generate a Personal Room ID that is appended with a random number. If non-Latin characters are used in the user's first or last name, WebEx uses "pr" + a system-generated number.

     

  • If the site administrator chooses to use a Personal Room meeting number as the user's Personal Room ID, the Personal Room ID appears in the format pr + meeting number.

     

  • Site administrators have the privilege to change users' Personal Room IDs to better suit their company policy. Changing the Personal Room ID also changes the web URL for desktop and mobile users and the video address (SIP or H.323 URI) used by attendees joining from video systems or applications. Users with host accounts receive email notifications when their site administrator changes their Personal Room IDs.

     

 
 

Existing users' IDs are not changed, but new ones change to the default format, which is the first part of a host's email address.

Automatically Locking a Personal Room

 

Hosts can choose to have their Personal Rooms lock automatically after a set number of minutes have passed since the meeting started. When a Personal Room is locked, hosts can use the lobby management feature to control who is allowed to enter the room. They can also select Unlock to unlock the room. To use this feature, mobile device users should upgrade their Cisco WebEx Meetings application to version 7.5 or later for iPad or iPhone, or version 8.0 or later for Android.

Email Notifications for Personal Rooms

 

Hosts can receive email notifications when someone enters their Personal Rooms while they away from the room. Hosts can change the notification settings in their Personal Room preferences.

Collaboration Meeting Rooms (CMR) Cloud Improvements

 
  • Video system call-back feature (beta). CMR Cloud users are able to join meetings faster by receiving a call from the meeting to their video system. To take advantage of this capability, users can either enter the video address in the Meeting Center application or define their preferred video addresses in their preferences. Once the video addresses are defined in the preferences, the Meeting Center application lists them in the Audio and Video Connection dialog box.

     

    This feature is available only to WebEx Hybrid Audio or Cloud Connected Audio customers. Site administrators also need to enable the feature before it becomes available in the meeting application.

     

  • Joining with Cisco Proximity (beta). Users who have the Cisco WebEx Meetings app version 7.1 or later or version 7.5 or later for Android can enjoy a faster join experience on supported Cisco TelePresence systems. CMR Cloud users who have the Cisco Proximity app installed on the same smart phone or tablet as the Cisco WebEx Meetings app, can tap the Proximity icon to join a CMR Cloud meeting faster. For detailed instructions on setting up your video system for this feature, see the "Set up Intelligent Proximity" section in the administration guide for your TelePresence system. For a list of requirements and caveats, see the knowledge base article at http://kb.webex.com/WBX89076.

     

  • Numeric Password for Video Systems. For scheduled meetings where the host has required a meeting password, video system users are asked to enter a corresponding numeric meeting password from their video systems. This number is randomly generated for each meeting and is required before admitting the user into the meeting.

     

 

Support for Exceptions to CMR Hybrid Recurring Meetings

 
CMR Hybrid now supports user-created exceptions to a meeting series. You can change the Microsoft Outlook properties (date, time, invitees, subject, and so on), WebEx properties, or TelePresence properties for a single occurrence of a CMR Hybrid meeting series:
  • Exceptions are supported when scheduling a CMR Hybrid meeting series from Microsoft Outlook using WebEx Productivity Tools.

     

  • Edits to a meeting series with preexisting exceptions follow Microsoft Outlook rules, where possible, for handling exceptions.

     

  • "Orphan" meetings are not yet supported. For example, you cannot add a WebEx meeting and TelePresence rooms to a single occurrence of an Outlook-only meeting series. If you want to make these features available for a single occurrence, add a WebEx and TelePresence meeting to the whole meeting series.

     

 
 

See Known Issues and Limitations for Collaboration Meeting Rooms (CMR) for more information about limitations.

Numeric Meeting Password

 
WebEx Audio now supports the optional ability to enforce the meeting password requirement for users joining from phones or from video conferencing systems or applications. When enabled, it requires that users joining from phones or from video conferencing systems or applications enter a numeric form of the meeting password, and for users who first join from a WebEx application and choose to call in to the meeting, it enforces the requirement for users to enter their attendee IDs. This policy applies to all scheduled WebEx meetings and ensures that meeting attendees are authorized to join the meeting based on knowledge of the meeting password, not just the meeting number. It does not apply to Personal Conference meetings or Personal Room meetings. Configuration options for the numeric meeting password requirement and attendee ID requirement are available in Site Administration for sites that have been provisioned for the Support Secured Access to Meetings from Phone/SIP endpoints option. Before enabling this feature, make sure that users update their Cisco WebEx Meetings mobile apps to the latest versions:
  • Version 7.5 and later for Apple iPads and iPhones

     

  • Version 8.0 and later for Android mobile devices

     

  • Version 2.5 and later for Windows Phone 8 mobile devices

     

  • Version 3.7 and later for BlackBerry 10 mobile devices.

     

 
 

Authentication by Phone

 

WebEx Audio now supports the optional ability to require users joining by phone to sign in to the meeting. When enabled, it requires that users joining from a phone authenticate themselves by entering their WebEx profile phone number and audio PIN. Users who first join from a WebEx application and choose to call in, it enforces the requirement for users to enter their attendee IDs. The policy applies to scheduled WebEx meetings if host has selected the advanced scheduling option that requires attendees have an account on that WebEx site. Configuration options for this feature are available in Site Administration for sites that have been provisioned for the Support Secured Access to Meetings from Phone/SIP endpoints option. Before enabling this feature, make sure that users update their Cisco WebEx Meetings mobile applications to the latest versions and that all users have updated their WebEx user profiles to include one or more phone numbers and an audio PIN. (See the list of versions under Numeric Meeting Password.)

WebEx Meeting Center and WebEx Event Center

Improved Notifications and Controls in Windows

A chat notification appears for the user if the chat panel is closed or collapsed.

 

If an error occurs during recording and the recording panel is closed or collapsed, a notification warns the user about the error.

WebEx Productivity Tools

Language Support

 

WebEx Productivity Tools are now available in Danish and Turkish languages on both Windows and Mac versions.

Common Identity Support

 

WebEx Productivity Tools now support Common Identity. Users who have accounts on newly provisioned sites with Common Identity enabled see a new user interface for signing into their account. This support is available for both Windows and Mac versions.

Enhanced Installation Experience for Windows

 

The installation experience for the Windows version of WebEx Productivity Tools has been enhanced. Users no longer must restart their computers after a Productivity Tools upgrade on Windows. This enhancement will take effect after the initial installation of the WBS30 version. In other words, users see this enhancement when they upgrade to a Productivity Tools version that is later than the WBS30 version.

Audio Security

 

Security enhancements include automatically generated numeric passwords for audio meetings. The numeric meeting password is included in the scheduling interface and the email invitation (unless the setting for exclude password from email invitation is enabled). This feature is available for both Windows and Mac versions.

Call Back for Telephony Service Provider (TSP) audio

 

The Mac version of WebEx Productivity Tools can enable call back when scheduling a meeting for users of telephony service provider (TSP) audio, similar to the Windows version of WebEx Productivity Tools. Hosts must check the Participants receive call back option to enable this feature when scheduling a meeting. This feature requires both the WebEx site and the host to be enabled for TSP call back.

Recurring Meeting Exceptions for CMR Hybrid

 

Recurring meeting exceptions for CMR Hybrid meetings are now supported in WebEx Productivity Tools. Orphan meetings are not yet supported. For example, you cannot add a WebEx meeting and TelePresence rooms to a single occurrence of an Outlook-only meeting series. If you want to make these features available for a single occurrence, make the whole series a WebEx and TelePresence meeting. You also cannot add or remove TelePresence rooms to a meeting series if it has exceptions.

WebEx Site Administration

User Interface Redesign

 

WebEx Site Administration has a user interface redesign that makes it look modern, clean, and consistent with the end-user WebEx website. The UI redesign is being done in stages, with this release covering administration pages that are used most often. Other pages are planned to be redesigned in future releases.

Improved Menu Organization

 

WebEx Site Administration has an improved menu organization, which consolidates the previous, complex menu structure into a simplified, consistent menu structure. The menu structure appears on the left navigation bar and expands to show more information. For example, reports were previously hidden under different site settings. Now they are consolidated under the Reports menu.

 

Recording Security

 
WebEx site administrators now have new options to control access to recordings. Administrators can require that users sign in before accessing any recording. Administrators can also prevent downloading for any recording. Administrators can apply these controls to all recordings in a center using the WebEx Site Administration tool. Hosts can apply these controls to a specific recording by going to the recording information page. The following new options available in the WebEx Site Administration tool and in individual recording information pages:
  • New option to require

     

  • New options to prevent download

     

 
 

Authenticated Personal Room Access

 

WebEx site administrators can now restrict access of Personal Room meetings to signed-in users only. When this option is enabled, any attendee joining a Personal Room meeting is required to sign in before joining the meeting.

 

Automatic Password Generation for Meetings

 

When meeting passwords are enforced on a site, meeting scheduling from web, Productivity Tools, or mobile automatically generate strong passwords for meeting. This improves hosts' experience as they do not have to manually enter password.

 

Enforce Meeting Password Requirement for Phones and Video Conferencing Systems

 

Site administrators are now able to enforce attendees to enter a numeric meeting password when joining from a video conferencing system or calling in from phone. All meeting invitations generate a unique numeric meeting password that attendees require to enter when enforced.

 

Authenticated Access from Phones

 

Site administrators are now able to enforce a requirement for attendees to authenticate themselves (or "sign in") when calling into a meeting using call-in instructions. Attendees are required to set an audio PIN in their preferences or profiles to use this feature.

 

Prevent video conferencing systems from joining meetings that require authentication

 

Site administrators are now able to prevent attendees from joining a meeting from a TelePresence system or other video conferencing system if the meeting requires authentication. Since users aren't able to provide authentication (or "sign in") using a TelePresence system or other video conferencing system, this option ensures that unauthenticated users cannot join meetings that require authentication. This option is available only for Meeting Center.

 

Disclaimers

 

Version WBS30 adds support for host, attendee, and recording disclaimers. These disclaimers, if enabled, are presented to the host when starting a meeting, to attendees when joining a meeting, or to anyone who is viewing a recording.

 

Each disclaimer can be enabled separately in WebEx site administration, and can be controlled independently for Meeting Center, Training Center, Event Center, or Support Center. When enabled, disclaimers must be positively acknowledged before joining a meeting, session, or event, or before viewing a recording.

 
The following features are included for disclaimers:
  • A disclaimer is available for attendees who join a meeting using a web page, the WebEx Productivity Tools panel, and other Productivity Tools, including the WebEx integration to Microsoft Outlook.

     

  • A disclaimer is available for hosts when starting a meeting.

     

  • A disclaimer is available for people who play back a WebEx meeting recording.

     

  • Administrators can configure disclaimers for Meeting Center, Training Center, Event Center, and Support Center.

     

  • Disclaimers are supported in all WebEx languages [English, Spanish (Latin America, Spain), German, French, Italian, Chinese (Simplified, Traditional), Swedish, Portuguese, Russian, Netherlands, Korean, Japanese].

     

  • WebEx site administrators can control uploading, editing, enabling disclaimers.

     

 
 

Customized Quick Start Pages

 

Most links on your WebEx site, including the link to Help from within the meeting, now point to pages on Help Central at help.webex.com, the new place for you to find training, documentation, and support assistance. For sites set to languages other than English, help links now point to relevant pages on Cisco.com. For customized Quick Start pages, the Learn More links point to Help Central for all languages.

 
 

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