WebEx Productivity Tools Support (WBS30)

Document created by Cisco Documentation Team on Jan 5, 2016Last modified by Brian Porter on Sep 7, 2017
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WebEx Productivity Tools Support  (WBS30)

Microsoft Outlook Support

                                                                                                         
 

Microsoft Outlook Version/ Microsoft Exchange Server Version

  
 

Windows Vista

  
 

Windows 7 SP1

  
 

Windows 8

  
 

Windows 8.1

  
 

Windows 10

  
 

Mac OS 10.7 to 10.12

  
 

Microsoft Outlook 2007/ Microsoft Exchange Server 2003

  
 

Yes

  
 

Yes

  
 

Yes

  
 

Yes

  
 

No

  
 

No

  
 

Microsoft Outlook 2010 (32 bit and 64 bit)/ Microsoft Exchange Server 2007 (supported in WBS27.22 and later)

  
 

Yes

  
 

Yes

  
 

Yes

  
 

Yes

  
 

Yes

  
 

No

  
 

Microsoft Outlook 2010 (32 bit and 64 bit)/ Microsoft Exchange Server 2010

  
 

Yes

  
 

Yes

  
 

Yes

  
 

Yes

  
 

Yes

  
 

No

  
 

Microsoft Outlook 2010 (32 bit and 64 bit)/ Microsoft Office 365 Hosted Exchange Server

  
 

Yes

  
 

Yes

  
 

Yes

  
 

Yes

  
 

Yes

  
 

No

  
 

Microsoft Outlook 2013 and Microsoft Outlook 2013 SP1 / Microsoft Exchange 2013

  
 

No

  
 

Yes

  
 

Yes

  
 

Yes

  
 

Yes

  
 

No

  
 

Microsoft Outlook2013 and Microsoft Outlook 2013 SP1 / Microsoft Office 365 Hosted Exchange Server 2013 and 2013SP1

  
 

No

  
 

Yes

  
 

Yes

  
 

Yes

  
 

Yes

  
 

No

  
 

Microsoft Outlook 2016/ Microsoft Exchange 2010

  
 

No

  
 

Yes

  
 

Yes

  
 

Yes

  
 

Yes

  
 

Yes

  
 

Microsoft Outlook 2016/ Microsoft Exchange 2013

  
 

No

  
 

Yes

  
 

Yes

  
 

Yes

  
 

Yes

  
 

Yes

  
 

Microsoft Outlook 2016/ Microsoft Office 365 Hosted Exchange Server 2013 and 2013SP1

  
 

No

  
 

Yes

  
 

Yes

  
 

Yes

  
 

Yes

  
 

Yes

  
 

Microsoft Outlook Mac 2011 version 14.X / Microsoft Exchange 2010 SP3 (Includes Office 365 hosted)

  
 

-

  
 

-

  
 

-

  
 

-

  
 

-

  
 

Yes

  
 

Microsoft Outlook Mac 2011 version 14.X / Microsoft Exchange 2013 SP1 (Includes Office 365 hosted)

  
 

-

  
 

-

  
 

-

  
 

-

  
 

-

  
 

Yes

  
 

Microsoft Outlook Mac 2011 version 14.X / Microsoft Exchange 2016 (Includes Office 365 hosted)

  
 

-

  
 

-

  
 

-

  
 

-

  
 

-

  
 

Yes

  
  

*Microsoft Office 365 has limited support with possible performance issues

  

*Mac OS10.12 Sierra support starts with Cisco WebEx Productivity Tools version 2.40.12000 (WBS30.12)

Microsoft Outlook 2016 Support (Mac)

                               

Microsoft Outlook 2016 for Mac version

WBS30 Productivity Tools support version

 

15.16 and 15.17 + Exchange earlier than 2013SP1

  
 

2.40.4000 (WBS30.4)

  
 

15.18 and 15.19 + Exchange earlier than 2013SP1

  
 

2.40.5001 (WBS30.5)

  
 

15.20 - 15.24 + Exchange earlier than 2013SP1

  
 

2.40.6000 (WBS30.6)

  
 

15.18 - 15.24 + Exchange 2013SP1 and later

  
 

2.40.7000 (WBS30.7)

  
 

15.25 + All supported Exchange versions

  
 

2.40.10001(WBS30.10.1)

  
 

15.26 + All supported Exchange versions

  
 

2.40.12000 (WBS30.12) and later

  
 

15.27 + All supported Exchange versions

  
 

2.40.14000(WBX30.14) and later

  
 

15.28 - 15.31 + All supported Exchange versions

  
 

2.40.15000(WBS30.15) and later

  
 

15.32 + All supported Exchange versions

  
 

2.40.17001(WBS30.17.1) and later

  

IBM Lotus Notes Support

                                    
 

IBM Lotus Notes Version/ Domino Server Version

  
 

Windows Vista

  
 

Windows 7

  
 

Windows 8

  
 

Windows 8.1

  
 

Windows 10

  
 

IBM Lotus Notes/Domino Server 6.5.3, 6.5.4, 6.5.5, 7.0.0, 7.0.1, 7.0.2

  
 

EOS*

  
 

EOS

  
 

EOS

  
 

EOS

  
 

EOS

  
 

IBM Lotus Notes/Domino Server 8.0.0, 8.0.1

  
 

EOS after 2.40.7000(WBS30.7)

  
 

Yes

  
 

Yes

  
 

Yes

  
 

Yes

  
 

IBM Lotus Notes 8.5 (32 bit, In Notes)/ Domino Server 8.5, 8.5.1, 8.5.2, 8.5.3 (supported in WBS28 and later)

  
 

Yes

  
 

Yes

  
 

Yes

  
 

Yes

  
 

Yes

  
 

IBM Lotus Notes 9.0 (32 bit)/ Domino Server 9.0 (supported in WBS29.3 and later)

  
 

Yes

  
 

Yes

  
 

Yes

  
 

Yes

  
 

Yes

  
  

*EOS = End of Support

Instant Messenger Support (32-Bit Versions Only)

                                                                         
 

Instant Messenger Name and Version

  
 

Windows Vista

  
 

Windows 7

  
 

Windows 8/ Windows 8.1

  
 

Windows 10

  
 

Yahoo Messenger 7.0-8.3, 9.0, 10

  
 

Yes*

  
 

Yes

  
 

No

  
 

No

  
 

Skype 3.1-3.8, 4.0.0.224, 4.2

  
 

Yes

  
 

Yes

  
 

No

  
 

Yes

  
 

Google Talk 1.0.0.105, latest version

  
 

Yes*

  
 

Yes

  
 

No

  
 

No

  
 

IBM Lotus Sametime 7.0, 7.5, 8.0

  
 

Yes*

  
 

Yes

  
 

Yes

  
 

Yes

  
 

IBM Lotus Sametime 8.0, 8.5.1, 8.5.2, 9.0 (embedded in Lotus Notes)

  
 

Yes

  
 

Yes

  
 

Yes

  
 

Yes

  
 

Microsoft Office Communicator 2005

  
 

Yes*

  
 

Yes

  
 

No

  
 

No

  
 

Microsoft Office Communicator 2007

  
 

Yes

  
 

Yes

  
 

No

  
 

No

  
 

Microsoft Office Communicator 2007 R2

  
 

Yes

  
 

Yes

  
 

Yes

  
 

Yes

  
 

Windows Messenger 2009

  
 

Yes*

  
 

Yes

  
 

No

  
 

No

  
 

Windows Messenger 4.7

  
 

No

  
 

No

  
 

No

  
 

No

  
 

Microsoft Lync 2010, 2013 (32 bit only)

  
 

Yes

  
 

Yes

  
 

Yes

  
 

Yes

  
  

*End of Support after Cisco WebEx Productivity Tools version 2.40.7000 (WBS30.7)

Microsoft Office Support

                                    
 

Microsoft Office Version Microsoft Office Version

  
 

Windows Vista

  
 

Windows 7

  
 

Windows 8

  
 

Windows 8.1

  
 

Windows 10

  
 

Microsoft Office XP, 2003, 2007

  
 

Yes

  
 

Yes

  
 

Yes

  
 

No

  
 

No

  
 

Microsoft Office 2010 (32 bit and 64 bit) (supported in WBS27.22 EP4 and later)

  
 

Yes

  
 

Yes

  
 

Yes

  
 

Yes

  
 

Yes

  
 

Microsoft Office 2013

  
 

No

  
 

Yes

  
 

Yes

  
 

Yes

  
 

Yes

  
 

Microsoft Office 2016

  
 

No

  
 

Yes

  
 

Yes

  
 

Yes

  
 

Yes

  

WebEx Integration with Internet Explorer and Firefox

                                                         
 

Browser Name and Version

  
 

Windows Vista

  
 

Windows 7

  
 

Windows 8

  
 

Windows 8.1

  
 

Windows 10

  
 

Microsoft Internet Explorer 7.0

  
 

Yes

  
 

No

  
 

No

  
 

No

  
 

No

  
 

Microsoft Internet Explorer 8.0

  
 

Yes

  
 

Yes

  
 

No

  
 

No

  
 

No

  
 

Microsoft Internet Explorer 9.0

  
 

Yes

  
 

Yes

  
 

No

  
 

No

  
 

No

  
 

Microsoft Internet Explorer 10.0

  
 

No

  
 

No

  
 

Yes

  
 

Yes

  
 

No

  
 

Microsoft Internet Explorer 11.0

  
 

No

  
 

No

  
 

Yes

  
 

Yes

  
 

Yes

  
 

Microsoft Edge Browser

  
 

No

  
 

No

  
 

No

  
 

No

  
 

No

  
 

Mozilla Firefox (earlier than version 42)

  
 

No

  
 

Yes

  
 

Yes

  
 

Yes

  
 

Yes

  

Single Sign-On Browser Support (Windows)

                                                         
  Microsoft Internet Explorer Version    Windows Vista    Windows 7    Windows 8    Windows 8.1   

Windows 10

  
 

Microsoft Internet Explorer 7.0

  
 

Yes

  
 

No

  
 

No

  
 

No

  
 

No

  
 

Microsoft Internet Explorer 8.0

  
 

Yes

  
 

Yes

  
 

No

  
 

No

  
 

No

  
 

Microsoft Internet Explorer 9.0

  
 

Yes

  
 

Yes

  
 

No

  
 

No

  
 

No

  
 

Microsoft Internet Explorer 10.0

  
 

No

  
 

Yes

  
 

Yes

  
 

Yes

  
 

No

  
 

Microsoft Internet Explorer 11.0

  
 

No

  
 

Yes

  
 

Yes

  
 

Yes

  
 

Yes

  
 

Microsoft Edge Browser

  
 

No

  
 

No

  
 

No

  
 

No

  
 

Yes

  
 

Chrome

  
 

No

  
 

Yes

  
 

Yes

  
 

Yes

  
 

Yes

  

Single Sign-On Browser Support (Mac)

                                                                   
  Safari Version    Mac OS 10.8    Mac OS 10.9    Mac OS 10.10    Mac OS 10.10.1    Mac OS 10.10.2    Mac OS 10.10.3    Mac OS 10.10.4    Mac OS 10.11   

Mac OS 10.12

  
 

Safari 6.x latest

  
 

Yes

  
 

No

  
 

No

  
 

No

  
 

No

  
 

No

  
 

No

  
 

No

  
 

No

  
 

Safari 7.x latest

  
 

No

  
 

Yes

  
 

No

  
 

No

  
 

No

  
 

No

  
 

No

  
 

No

  
 

No

  
 

Safari 8.x latest

  
 

No

  
 

No

  
 

Yes

  
 

Yes

  
 

Yes

  
 

Yes

  
 

Yes

  
 

No

  
 

No

  
 

Safari 9.x latest

  
 

No

  
 

No

  
 

Yes

  
 

Yes

  
 

Yes

  
 

Yes

  
 

Yes

  
 

Yes

  
 

No

  
 

Safari 10.x latest

  
 

No

  
 

No

  
 

Yes

  
 

Yes

  
 

Yes

  
 

Yes

  
 

Yes

  
 

Yes

  
 

Yes

  

Active Directory Federation Services 2.0 Single Sign-On Support (Mac)

                                                                   
 

Safari Version

  
 

Mac OS 10.8

  
 

Mac OS 10.9

  
 

Mac OS 10.10

  
 

Mac OS 10.10.1

  
 

Mac OS 10.10.2

  
 

Mac OS 10.10.3

  
 

Mac OS 10.10.4

  
 

Mac OS 10.11

  
 

Mac OS 10.12

  
 

Safari 6.x latest

  
 

Yes

  
 

No

  
 

No

  
 

No

  
 

No

  
 

No

  
 

No

  
 

No

  
 

No

  
 

Safari 7.x latest

  
 

No

  
 

Yes

  
 

No

  
 

No

  
 

No

  
 

No

  
 

No

  
 

No

  
 

No

  
 

Safari 8.x latest

  
 

No

  
 

No

  
 

No

  
 

No

  
 

No

  
 

No

  
 

Yes

  
 

No

  
 

No

  
 

Safari 9.x latest

  
 

No

  
 

No

  
 

No

  
 

No

  
 

No

  
 

No

  
 

Yes

  
 

Yes

  
 

No

  
 

Safari 10.x latest

  
 

No

  
 

No

  
 

Yes

  
 

Yes

  
 

Yes

  
 

Yes

  
 

Yes

  
 

Yes

  
 

Yes

  

Citrix Support

             
 

Citrix Version

  
 

Integration to Microsoft Outlook 2010

  
 

Integration to Lotus Notes 8.5.3

  
 

Citrix XenDesktop 5.6, 7.6

  
 

Yes

  
 

Yes

  
 

Citrix XenApp Share 6.5

  
 

No

  
 

No

  

Windows Outlook XP, 2003, and Mac OS X 10.6   End-of-Support Announcement

 

   

WebEx Productivity Tools support for Windows     Outlook XP and 2003 ended with WBS30.

    

We no longer test Windows Outlook XP, 2003, and Mac OS X 10.6 with our products and cannot guarantee that WebEx Productivity Tools work on those platforms.

    

Microsoft announced that Windows Outlook 2003 is not supported after July 14, 2015, and Apple has stopped providing updates and security patches for Mac OS X 10.6. WebEx support for Windows XP ended January 2015. We recommend that users upgrade their computers to a supported mail system so that they can continue use WebEx without interruption.   

    
 

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