Supported Devices and Applications

Document created by Cisco Documentation Team on Mar 7, 2016Last modified by Cisco Documentation Team on Jul 28, 2017
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Use the following Cisco Spark services:

  • Messaging—Prepare and share content; message and post files in virtual spaces (individual people, groups, and teams) with persistent content.

  • Meeting—Connect teams and meet customers easily with the added benefits of messaging and content sharing before, during, and after the meeting. Schedule or join a meeting at a main office, a branch office, at home, on the road, or from a room-based video system.

  • Calling—Enable voice and video communications over mobile, desktop, and room-based devices. Connect existing PSTN services to Cisco Spark for one-touch directory dialing and the ability to join meetings from almost anywhere. Cisco Spark Calling mobile users get features such as single number reach, single voicemail service, and video service.


Supported Models

Cisco Spark app

  • Android Smartphones—KitKat 4.4 and later

  • iPhone and iPad—iOS 9.0 and later

  • Mac—OS X Yosemite 10.10 and later on a supported Mac

  • Web—Google Chrome (latest), Mozilla Firefox (latest), and Internet Explorer 11


    Cisco Spark calling is available only on Firefox.

  • Windows PCs—Windows 7 and later

Cisco Spark Room Devices

To activate your room device on Cisco Spark, the device must run software version CE8.2.0 or later.


Cisco Spark Board is an exception to this. It runs Cisco Spark Board OS which is updated daily.

You can activate the SX10 (CTS-SX10N-K9) on Cisco Spark if the device runs software version CE8.1.0 or later.

You must use a TRC6 remote control with the SX20. The TRC5 is not supported.

IP Phones (desk phones)

To activate your phone on Cisco Spark, the phone must run software version 11.0 or later (Cisco Spark Phone OS).

To check which phone model you have, press Applications and select Phone information. The Model number field shows your phone model.

Conference Phones

Cisco IP Conference Phone 7832

Analog Telephone Adapters (ATAs)

ATAs connect non-IP devices, such as analog phones, fax machines, and overhead paging systems to your network and allow them to act as Cisco Spark Calling devices.

Phone Accessories


Add Key Expansion Modules to Phones (Cisco IP Phone 8800 series only)

Wall mount kits