User Guide for Cisco WebEx Meetings for iPad and iPhone
Install WebEx Meetings
In order to attend WebEx meetings from your iOS device you need to download and install the Cisco WebEx Meetings application.
To install the application:
On your device, navigate to the App Store.
Tap the Search icon and use WebEx as a search keyword.
Choose Cisco WebEx Meetings and then tap the cloud icon.
Or scan this code:
The first time you launch the application you will have to accept the Terms of Service.
When a new version of the Cisco WebEx Meetings application is available, you may be prompted to update when you sign in.
View Your Upcoming Meetings
If you have an account on your WebEx site, you can sign in and view your upcoming meetings on your device. The first time you access the WebEx Meetings application, you will be prompted to log in using your site credentials.
To view your meetings:
Open the WebEx Meetings application on your device, then tap Sign In.
Enter the email address associated with your WebEx account, then tap Next.
Enter your WebEx password, then tap Sign In.
If your email address is associated with more than one WebEx site, you will be presented with a list of sites. Tap the site you want to log in to.
If your WebEx site has Single Sign-On enabled, your organization's login web page will open. When you enter and submit your credentials, the web page will close and you will be logged into the WebEx site automatically.
Your upcoming meetings are listed on your calendar.
If your email address is associated with more than one WebEx site, and you have given WebEx access to the calendar on your device, all WebEx meetings you are scheduled to host, or have been invited to attend, on those sites will be listed.
If you are the host of a listed meeting that is scheduled on a WebEx site that you are not logged in to, you will need to log in to that site in order to start the meeting.
Meeting invitations you have not accepted are shown as tentative.
Join a Meeting
You can join a WebEx meeting from your device in any of the following ways.
When signed in to your WebEx account:
Tap the meeting in the My Meetings view, then tap Join.
Tap the More icon in the upper right corner of the screen.
Tap Join meeting. The Join Meeting dialog appears.
Type the meeting number, Personal Room URL, or meeting host's username.
Note: You must be logged in to join the meeting by typing the host's username.
Without a WebEx account:
Open the application and tap Join by number. The Join Meeting dialog appears.
Enter the meeting number or the host's Personal Room URL provided in the meeting invitation.
Type your name and email address, then tap Join.
From the meeting invitation email:
Open the invitation email and follow the instructions.
Join before host:
If it was enabled when the meeting was scheduled, you can join the meeting before the host.
The host’s name is not shown in the meeting information until the host joins.
Connect to the Audio Conference
You can connect to the meeting’s audio conference by receiving a call to your device, or by using VoIP through the Internet. Make your selection by tapping an audio option:
If you choose Call Me, you will be prompted to enter your phone number.
Note: If you have turned Auto Call Me on (in Settings), you will receive a call automatically.
If you choose to connect using the Internet, you will be using your 3G or 4G data plan unless you are on a Wi-Fi connection. When you join an audio conference that has been scheduled to use WebEx Audio or VoIP only, wide-band audio is used.
Note: If a participant who does not have wide-band audio joins a meeting where wide-band audio is in use, audio for all participants is downgraded. No warning message is given before the downgrade.
To leave the audio conference:
Tap the Audio icon, then tap Leave Audio Conference. You can rejoin the audio at any time as long as the meeting has not ended.
Schedule a Meeting
If you have been issued a WebEx host account, you can schedule meetings using the Cisco WebEx Meetings Application.
To schedule a meeting:
Open the application and sign in, if prompted.
Tap the Schedule button in the My Meetings view. The Start & End form appears.
Optionally, tap to delete the default meeting topic, enter your topic text, then tap Save.
Tap the date or time to change when the meeting starts.
To invite attendees by email, tap Add Invitees, and then enter email addresses. Tap Return to separate invitees. When finished, tap Done
Note: Tap the plus sign to access your contact list and select invitees.
Enter the meeting password and choose whether to show it, then tap Save.
Review and tap Schedule. Attendees will receive an email containing your meeting invitation, and you will see the meeting in your My Meetings list.
Change WebEx Account Settings
To make changes to your WebEx account settings and to enable some useful features, tap Settings at the top left corner of My Meetings view. The Settings screen appears.
Displays your account info. Sign out.
Auto Call Me
Streamlines the process of joining the meeting audio by calling your device automatically.
Use Mobile Data
Start and view video using mobile data when WiFi is not available.
Shake to Reload
Updates your meeting list when you shake your device.
View the Cisco WebEx Meetings application version and Terms of Service.
Navigate to the technical support site.
To enable settings:
Choose the setting, then slide the lever to the On position (for Auto Call Me, also enter your number). Then tap Done.
Start a Scheduled Meeting
When it is time, open the WebEx Meetings application, choose the meeting from the My Meetings view and then tap Start. The meeting opens on your device.
Start an Instant Meeting
You can start an instant meeting from your device using the Meet now option.
To start an instant Meeting:
Log in to your WebEx site.
Tap the Schedule icon in the upper right of the screen, then tap Meet now. The meeting starts.
Note: When Use Personal Room for all my instant meetings is selected in the preferences for Meet Now on your WebEx site, the Meet now menu item changes to Enter Personal Room.
Manage a Personal Room Meeting
Participants cannot enter your Personal Room when you are not there. And, once you have entered your personal room, you control access.
To lock your Personal Room:
Tap the More icon in the upper left corner of the screen.
Tap Lock room.
To unlock the room, tap the More icon, then tap Unlock Room.
When you have locked your Personal Room and a participant enters the lobby, a notification message is displayed and a red indicator appears above the Participants icon.
Tap the Participants icon to see the names of participants waiting in your Personal Room's lobby.
Tap the name(s) of the participant(s) you want to admit, then tap Admit to allow the participant(s) to enter your Personal Room and join the meeting.
Tap a participant's name, then tap Remove to remove the participant from the list and prevent them from entering your Personal Room or joining the meeting. The participant is notified that they have been removed from the lobby.
When a presentation is shared in a meeting, it will be visible on your screen. You might want to change the orientation of your screen for better viewing.
When hosting a meeting from your device, you may need to assign the Presenter role to another participant so they can share a presentation.
You can share content from your device, and interact with other participants:
Mute or unmute yourself
Connect or disconnect from audio
Send chat messages
View meeting information
End or leave the meeting
To send a private chat message:
Tap Participants, then select your message recipient. Next, tap Chat, enter your message and tap Send. Tap Cancel to close the chat window.
To send a message to all participants:
Tap Participants, then tap Chat with Everyone. Enter your message and tap Send. Tap Cancel to close the chat window.
To share from your device:
From the meeting page, tap the Share screen content button.
From the Share Content screen select from the following choices.
You can also open files in other apps and choose to “Share using WebEx”
Use the laser pointer to guide viewers
To stop sharing:
From the meeting page, tap the Stop Sharing button.
To share streaming video from your device:
Tap the Send Video icon. You see the preview of your video. Tap Start My Video to share. The camera icon turns green.
If several meeting participants share video, their images will appear in the video carousel on your screen when the device is in landscape mode.
Note: If you have not turned on Use Mobile Data (in Settings) and no WiFi connection is available, you are prompted to indicate whether you want to use mobile data.
As a meeting host, you have access to all features available to participants. In addition, you can invite additional attendees, mute all attendees, and make another attendee the presenter during the meeting.
To invite attendees by email:
Tap the Participants icon, then tap Add Invitees.
Type email addresses for the people you want to invite. Tap Return to separate invitee names. When finished, tap Send.
Note: Tap the plus icon to select invitees from your contact list.
To mute and unmute all participants:
Tap the Participants icon, then tap Mute All (microphone icon) at the bottom of the participants panel.
Tap the microphone icon again to unmute all participants.
You can make another participant the presenter, so they can share a presentation or other content.
To make someone the presenter:
Tap the Participants icon. In the Participants view, tap and drag the WebEx ball to the participant you would like to make the presenter.
You can also tap the participant’s name, then tap Make Presenter from the dropdown list.
Note: If the Anyone Can Share option is enabled for the meeting, participants can share at any time. The current presenter is not notified before another presenter begins sharing. If you are hosting the meeting from your device, you cannot turn off Anyone Can Share.
To start, pause, and restart a recording:
Tap the More icon in the upper right corner of the screen, then tap Record to start recording after the meeting starts. The recording indicator appears.
To pause recording, tap the More icon, then tap Pause.
To restart the recording, tap the More icon, then tap Resume.
After the meeting ends, you will receive an email with information about accessing the meeting recording.
To end a meeting:
Tap the End or Leave Meeting icon in the top right corner of the screen, then tap End Meeting.
View Upcoming Training Sessions
Training sessions that you have been invited to participate in, or that you are scheduled to host, are listed in My Meetings when you sign in to your WebEx account.
To join a training session as a participant:
You can join a training session from your device just as you would a meeting, unless registration is required.
To register for a training session:
Tap Register, then follow the instructions on the registration screens. Once you have registered, Register changes to Join and becomes active when it is time to join.
To view session information:
Select the session in the My Meetings list, then tap the appropriate tab at the top of the screen.
View session and registration information. If there is a test or payment associated with the session, it is indicated here.
View the agenda for the session, if supplied by the session host.
Access course materials attached to the session, if provided by the session host. If registration is required, participants who haven't registered cannot access course material.
View information about connecting to the session audio.
Start a Training Session
If you are the host, you can start training sessions from your device. When signed in to your WebEx account, choose the session in the My Meetings view, then tap Start.
In a training session, you can submit questions to the host, presenter or panelists using Q&A.
To ask a question:
Tap More top right corner of the screen, then tap Q&A.
Tap Q&A, then tap Ask a Question.
Tap the dropdown, then tap the recipient or all panelists.
Type your question, then tap Send.
Training session hosts or panelists can answer questions submitted to them during the session.
To answer a question:
Tap the Q&A icon, then locate and tap the question you want to answer. Next, use the slider to select whether you want to answer the question privately or for all attendees to see, then type your answer and tap Send.
To manage attendee roles:
Tap the Participants icon, select a participant, then select an action.
Selected participant will receive your chat messages.
Selected participant becomes the presenter.
Selected participant becomes the host.
Selected participant becomes a panelist.
Selected presenter or panelist becomes an attendee.
Selected participant is expelled from the session.
To end a session:
Tap the End Session icon on the top right corner of the screen, then choose End Session.
View Upcoming Events
Events that you have been invited to attend, or that you are scheduled to host, are listed in the My Meetings pane when you sign in to your WebEx account.
To join an event as a participant:
You can join an event from your device just as you would a meeting, unless registration is required.
To register for an event:
Tap Register, then follow the instructions on the registration screens. Once you have registered, Register changes to Join and becomes active when it’s time to join.
To view event information:
Select the event in the My Meetings list, then tap the appropriate item.
View event and registration information.
View information about panelists who will be present during the event, if provided by the host.
Access materials attached to the event, if provided by the event host. If registration is required, attendees who have not registered cannot access event materials.
View information about connecting to the event audio.
Start an Event
You cannot start an event from your device. If you are the host, start the event on your laptop or desktop computer.
Interact During an Event
While the event is in progress, you can view shared presentations. If the host has enabled it, you may be able to chat with the host, presenter, panelists, or other attendees.
You can also submit questions to the host, presenter, or panelists using Q&A.
To ask a question:
Tap More in the upper right corner of the screen, then tap Q&A.
Tap Select panelist, then select the person you want to address the question to.
Type your question, then tap Send.
To view answers to your questions, tap My Q&A.
Event hosts, presenters, or panelists can answer questions submitted to them during the session.
To answer a question:
Tap the red indicator when it appears above the More icon.
Locate and tap the question you want to answer.
Type your answer, then select whether you want to answer the question privately, or for all attendees to see.
If the event host has enabled it, panelists and presenters can share content.
To share content:
Tap the Share Content icon on your screen, select the file source, then choose the file you want to share.
To leave an event:
Tap the End Meeting icon in the top right corner of the screen, then tap End Meeting.