User Guide for Cisco WebEx Meetings for iPad and iPhone

Document created by Cisco Documentation Team on Apr 28, 2016Last modified by Brian Porter on Oct 18, 2017
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Install WebEx Meetings

In order to attend WebEx meetings from your iOS  device you need to download and install the Cisco WebEx Meetings application.

To install the application:

  1.  

    On your device, navigate to the  App Store.

      

  2.  

    Tap the Search icon and use  WebEx as  a search keyword.

      

  3.  

    Choose Cisco WebEx Meetings and then tap the cloud icon.

      

Or scan this code:

  •  

    The first time you launch the  application you will have to accept the Terms of Service.

      

  •  

    When a new version of the Cisco  WebEx Meetings application is available, you may be prompted to update when you  sign in.

      

View Your Upcoming Meetings

If you have an account on your WebEx site, you  can sign in and view your upcoming meetings on your device. The first time you access  the WebEx Meetings application, you will be prompted to log in using your site  credentials.

To view your meetings:

  1.  

    Open the WebEx Meetings  application on your device, then tap Sign In.

      

  2.  

    Enter the email address associated with your WebEx account, then tap Next

      

  3.  

    Enter your WebEx password, then tap Sign In.

      

    •  

      If your email address is associated with more than one WebEx site, you  will be presented with a list of sites. Tap the site you want to log in  to.

        

    •  

      If your WebEx site has Single Sign-On enabled, your organization's login  web page will open. When you enter and submit your credentials, the web  page will close and you will be logged into the WebEx site  automatically.

        

      

Your upcoming meetings are listed on your calendar.

If your email address is associated with more than one WebEx site, and you have given  WebEx access to the calendar on your device, all WebEx meetings you are scheduled to  host, or have been invited to attend, on those sites will be listed.

  •  

    If you are the host of a listed meeting that is scheduled on a WebEx site that  you are not logged in to, you will need to log in to that site in order to start  the meeting.

      

  •  

    Meeting invitations you have not accepted are shown as tentative.

      

Join a Meeting

You can join a WebEx meeting from your device in any of the following ways.

When signed in to your WebEx account:

Tap the meeting in the My Meetings view, then tap Join.

OR

  1. Tap the More icon in the upper right corner of the screen.

     

  2.  

    Tap Join meeting. The Join Meeting dialog appears.

      

      

  3. Type the meeting number, Personal Room URL, or meeting host's username.

     

    Note: You must be logged in to join the meeting by typing the host's username.

     

  4. Tap Join.

     

Without a WebEx account:

  1. Open the application and tap Join by number. The Join Meeting dialog appears.

     

  2. Enter the meeting number or the host's Personal Room URL provided in the meeting invitation.

     

  3. Type your name and email address, then tap Join.

     

From the meeting invitation email:

Open the invitation email and follow the instructions. You can join by link or, if provided, you can join by video address.

Join before host:

If it was enabled when the meeting was scheduled, you can join the meeting before the host.

The host’s name is not shown in the meeting information until the host joins.


Note


When you join a meeting that is being held in the host's Personal Room, you will wait in the lobby until the host enters the room or admits you. When the host enters the room or admits you, you are prompted to join the audio conference.


Connect to the Audio Conference

You can connect to the meeting’s audio conference by receiving a call to your device, by using VoIP through the Internet, or by entering a video address within the app. Make your selection by tapping an audio option:

  •  

    If you choose Call Me, you will be prompted to enter your phone number.

      

    Note: If you have turned Auto Call Me on (in Settings), you will receive a call automatically.

      

  •  

    If you choose to connect using the Internet, you will be using your 3G or 4G data plan unless you are on a Wi-Fi connection. When you join an audio conference that has been scheduled to use WebEx Audio or VoIP only, wide-band audio is used.

      

    Note: If a participant who does not have wide-band audio joins a meeting where wide-band audio is in use, audio for all participants is downgraded. No warning message is given before the downgrade.

      

  •  

    If you choose to join by video address, you are prompted to enter the video address.

      

To control your audio:

You can set your preferences so that your device automatically mutes for every meeting you join from that device: from the Settings page, select Automatic Mute.

In meetings, tap the Audio icon to Mute or Unmute yourself.

To leave the audio conference:

Tap the Audio icon, then tap Leave Audio Conference. You can rejoin the audio at any time as long as the meeting has not ended.

Schedule a Meeting

If you have been issued a WebEx host account, you can schedule meetings using the Cisco WebEx Meetings Application.

To  schedule a meeting:

  1.  

    Open the application and sign in, if prompted.

      

  2.  

    Tap the Schedule button in the My Meetings view. The Start & End form appears.

      

      

  3.  

    Optionally, tap to delete the default meeting topic, enter your topic text, then tap Save.

      

  4.  

    Tap the date or time to change when the meeting starts.

      

  5.  

    To invite attendees by email, tap Add Invitees, and then enter email addresses. Tap Return to separate invitees. When finished, tap Done

      

    Note: Tap the plus  sign to access your contact list and select invitees.

      

  6.  

    Enter the meeting password and choose whether to show it, then tap  Save.

      

  7.  

    Review and tap Schedule. Attendees will receive an email containing your  meeting invitation, and you will see the meeting in your My Meetings list.

      

Change WebEx Account Settings

To make changes to your WebEx account settings and to enable some useful features, tap Settings at the top left corner of My Meetings view. The Settings screen appears.

 
                  
 

Account

  
 

Displays your account info. Sign out.

  
 

Auto Call Me

  
 

Streamlines the process of joining the meeting audio by calling your device automatically.

  
 

Use Mobile Data

  
 

Start and view video using mobile data when WiFi is not available.

  
 

Shake to Reload

  
 

Updates your meeting list when you shake your device.

  
 

About

  
 

View the Cisco WebEx Meetings application version and Terms of Service.

  
 

More

  
 

Navigate to the technical support site.

  

To enable settings:

Choose the setting, then slide the lever to the On position (for Auto Call Me, also enter your number). Then tap Done.

To upload your own personalized avatar:

  1.  

    Tap Settings at the top left corner of My Meetings view. The Settings screen appears.

      

  2.  

    Tap Account, then tap your avatar image.

      

  3.  

      

    Select one of the following:

      

    •  

      Take Photo - Use your device's camera to take a photo.

        

    •  

      Choose Existing Photo - Select a photo from your gallery.

        

    •  

      Remove Photo - Delete the avatar and replace with a generic image.

        

      

Start a Scheduled Meeting

When it is time, open the WebEx Meetings application, choose the meeting from the My Meetings view and then tap Start. The meeting opens on your device.

Start an Instant Meeting

You can start an instant meeting from your  device using the Meet now  option.

To start an instant Meeting:

  1.  

    Log in to your WebEx site.

      

  2.  

    Tap the Schedule icon in the  upper right of the screen, then tap Meet now. The meeting starts.

      

    Note: When Use Personal Room for all my instant meetings is  selected in the preferences for Meet Now on your WebEx site, the Meet now  menu item changes to Enter Personal Room.

      

Manage a Personal Room Meeting

Participants cannot enter your Personal Room when you are not there. And, once you have  entered your personal room, you control access.

To lock your Personal Room:

  1.  

    Tap the More icon in the upper left corner of the screen.

      

  2.  

    Tap Lock room.

      

    •  

      To unlock the room, tap the More icon, then tap Unlock  Room.

        

      

When you have locked your Personal Room and a participant enters the lobby, a  notification message is displayed and a red indicator appears above the  Participants icon.

  •  

    Tap the Participants icon to see the names of participants waiting in your  Personal Room's lobby.

      

  •  

    Tap the name(s) of the participant(s) you want to admit, then tap Admit to  allow the participant(s) to enter your Personal Room and join the meeting.

      

    OR

      

    Tap a participant's name, then tap Remove to remove the participant from  the list and prevent them from entering your Personal Room or joining the  meeting. The participant is notified that they have been removed from the lobby. 

      

In-meeting Interactions

When a presentation is shared in a meeting, it will be visible on your screen. You might want to change the orientation of your screen for better viewing.

When hosting a meeting from your device, you may need to assign the Presenter role to another participant so they can share a presentation.

You can share content from your device, and interact with other participants:

  • Mute or unmute yourself

     

  • Connect or disconnect from audio

     

  • Send chat messages

     

  • Share content

     

  • Send video

     

  • View meeting information

     

  • End or leave the meeting

     

To send a private chat message:

Tap Participants, then select your message recipient. Next, tap Chat, enter your message and tap Send. Tap Cancel to close the chat window.

To send a message to all participants:

Tap Participants, then tap Chat with Everyone. Enter your message and tap Send. Tap Cancel to close the chat window.

To share from your device:

  • From the meeting page, tap the Share screen content button.

     

  • From the Share Content screen select from the following choices.

    • Recently Shared

       

    • Box

       

    • Dropbox

       

    • Google Drive

       

    • Photos

       

  • You can also open files in other apps and choose to “Share using WebEx”

     

  • Use the laser pointer to guide viewers

     

To stop sharing:

  • From the meeting page, tap the Stop Sharing button.

     

To share streaming video from your device:

Tap the Send Video icon. You see the preview of your video. Tap Start My Video to share. The camera icon turns green.

If several meeting participants share video, their images will appear in the video carousel on your screen when the device is in landscape mode.

Note: If you have not turned on Use Mobile Data (in Settings) and no WiFi connection is available, you are prompted to indicate whether you want to use mobile data.

As a meeting host, you have access to all features available to participants. In addition, you can invite additional attendees, mute all attendees, and make another attendee the presenter during the meeting.

To invite attendees by email:

  1. Tap the Participants icon, then tap Add Invitees.

     

  2. Type email addresses for the people you want to invite. Tap Return to separate invitee names. When finished, tap Send.

     

    Note: Tap the plus icon to select invitees from your contact list.

     

To mute and unmute all participants:

  • Tap the Participants icon, then tap Mute All (microphone icon) at the bottom of the participants panel.

     

  • Tap the microphone icon again to unmute all participants.

     

You can make another participant the presenter, so they can share a presentation or other content.

To make someone the presenter:

Tap the Participants icon. In the Participants view, tap and drag the WebEx ball to the participant you would like to make the presenter.

You can also tap the participant’s name, then tap Make Presenter from the dropdown list.

Note: If the Anyone Can Share option is enabled for the meeting, participants can share at any time. The current presenter is not notified before another presenter begins sharing. If you are hosting the meeting from your device, you cannot turn off Anyone Can Share.

To start, pause, and restart a recording:

  • Tap the More icon in the upper right corner of the screen, then tap Record to start recording after the meeting starts. The recording indicator appears.

     

  • To pause recording, tap the More icon, then tap Pause.

     

  • To restart the recording, tap the More icon, then tap Resume.

     

    After the meeting ends, you will receive an email with information about accessing the meeting recording.

     

To end a meeting:

Tap the End or Leave Meeting icon in the top right corner of the screen, then tap End Meeting.

View Upcoming Training Sessions

Training sessions that you have been invited to  participate in, or that you are scheduled to host, are listed in My Meetings when you  sign in to your WebEx account.

To join a  training session as a participant:

You can join a training session from your  device just as you would a meeting, unless registration is required.

To  register for a training session:

Tap Register, then follow the instructions on the registration screens. Once you  have registered, Register changes to Join and becomes active when it is  time to join.


Note


 

Registration may have to be approved by the host.

  

To view session information:

Select the session in the My Meetings list, then tap the appropriate tab at the  top of the screen.

 
            
 

Info

  
 

View session and registration information. If there is a test or  payment associated with the session, it is indicated here.

  
 

Agenda

  
 

View the agenda for the session, if supplied by the session host.

  
 

Course Material

  
 

Access course materials attached to the session, if provided by the  session host. If registration is required, participants who haven't  registered cannot access course material.

  
 

Audio

  
 

View information about connecting to the session audio.

  

Start a Training Session

If you are the host, you can start training  sessions from your device. When signed in to your WebEx account, choose the session in  the My Meetings view, then tap  Start.

In-Session Interactions

In a training session, you can submit questions to the host, presenter or panelists using  Q&A.

To ask a question:

  1.  

    Tap More top right corner of the screen, then tap Q&A.

      

  2.  

    Tap Q&A, then tap Ask a Question.

      

  3.  

    Tap the dropdown, then tap the recipient or all panelists.

      

  4.  

    Type your question, then tap Send.

      

Training session hosts or panelists can answer questions submitted to them during the  session.

To answer a question:

Tap the Q&A icon, then locate and tap the question you want to answer. Next,  use the slider to select whether you want to answer the question privately or for all  attendees to see, then type your answer and tap Send.

To manage attendee roles:

Tap the Participants icon, select a participant, then select an action.

 
                  
 

Chat

  
 

Selected participant will receive your chat messages.

  
 

Make Presenter

  
 

Selected participant becomes the presenter.

  
 

Make Host

  
 

Selected participant becomes the host.

  
 

Make Panelist

  
 

Selected participant becomes a panelist.

  
 

Make Attendee

  
 

Selected presenter or panelist becomes an attendee.

  
 

Expel

  
 

Selected participant is expelled from the session.

  

To end a session:

Tap the End Session icon on the top right corner of the screen, then choose End  Session.

View Upcoming Events

Events that you have been invited to attend, or that you are scheduled to host, are  listed in the My Meetings pane when you sign in to your WebEx account.

To join an event as a participant:

You can join an event from your device just as  you would a meeting, unless registration is required.

To register for an event:

Tap Register, then follow the instructions on the registration screens. Once you  have registered, Register changes to Join and becomes active when it’s  time to join.


Note


 

Registration may have to be  approved by the host before you can join.

  

To view event information:

Select the event in the My Meetings list, then tap the appropriate item.

 
            
 

Info

  
 

View event and registration information.

  
 

Panelist Information

  
 

View information about panelists who will be present during the  event, if provided by the host.

  
 

Event Material

  
 

Access materials attached to the event, if provided by the event  host. If registration is required, attendees who have not registered  cannot access event materials.

  
 

Audio Connection

  
 

View information about connecting to the event audio.

  

Start an Event

You cannot start an event from your device. If  you are the host, start the event on your laptop or desktop computer.

Interact During an Event

While the event is in progress, you can view shared presentations. If the host has  enabled it, you may be able to chat with the host, presenter, panelists, or other  attendees.

You can also submit questions to the host, presenter, or panelists using Q&A.

To ask a question:

  1.  

    Tap More in the upper right corner of the screen, then tap Q&A

      

  2.  

    Tap Select panelist, then select the person you want to address the  question to.

      

  3.  

    Type your question, then tap Send.

      

To view answers to your questions, tap My Q&A.

Event hosts, presenters, or panelists can answer questions submitted to them during the  session.

To answer a question:

  1.  

    Tap the red indicator when it appears above the More icon.

      

  2.  

    Locate and tap the question you want to answer.

      

  3.  

    Type your answer, then select whether you want to answer the question privately,  or for all attendees to see.

      

  4.  

    Tap Send.

      

If the event host has enabled it, panelists and presenters can share content.

To share content:

Tap the Share Content icon on your screen, select the file source, then choose the  file you want to share.

To leave an event:

Tap the End Meeting icon in the top right corner of the screen, then tap End  Meeting.

 

Attachments

    Outcomes