Keyboard Shortcuts and Accessibility for WebEx Training Center

Document created by Cisco Documentation Team on Jul 5, 2016Last modified by Cisco Documentation Team on Mar 24, 2017
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Access the Training Session Window Using the Keyboard


Windows operating system participants who have special needs, or who are power users, can navigate around the Session window using keyboard shortcuts. Some of these shortcuts are standard in the Windows environment.








Switch between the content area and the panels area




    Switch between open documents in the content area of the Session window



    Navigate within the panels area



    Switch between tabs in the following dialog boxes



      Invite and Remind






      Meeting Options



      Participant Privileges





    Use right-click menus in the following panels and elements:



      Participant panel



      Chat panel



      Notes panel



      Closed Captions panel



      File Transfer window



      Shared whiteboard and file tabs



    Work with the participant list



    Copy text from the Chat panel





Switch between elements, such as buttons, fields, and check boxes within a dialog or panel


Arrow keys


Switch between options in dialog boxes




Close any dialog box




    Check or uncheck an option box



    Enter text in an input box





Carry out the command for the active button (usually replaces a mouse click)




Copy text from the Chat panel




Show the Session Controls Panel in full-screen mode




Hide the Training Session controls, panels, and notifications


Work with the Participant List


The Participants panel provides a right-click menu that allows you to act upon a participant depending on your role in the meeting.


If you are the host or presenter, you can perform actions such as making someone else the presenter or muting another participant's microphone if it is too noisy.


If you are not the host or presenter, you can perform actions such as asking to become the presenter or muting your own microphone.

1    Press F6 on your keyboard to navigate from the contents area to the Participants panel.
2    Use the Up and Down keys to navigate to the appropriate participant.
3    Select Shift+F10 to open the right-click menu on a specific participant.
4    Use the Up and Down arrow keys to navigate between the available options.

Copy Text from the Chat Panel


The Chat panel provides a right-click menu that allows you to copy text from the chat history area.

1    Make sure that you are in the correct portion of the Session window by doing the following:

    Press F6 to move from the contents area to the panels area of the Session window.


    Press Ctrl+Tab to navigate between panels until you are in the Chat panel.


    Press Tab until you are in the chat history area.

2    With the focus on the chat history area, select Shift+F10 to open the right-click menu.
3    To select a portion of the text, move your cursor with the arrow keys and then use Shift-[Arrow] to highlight text.       

Alternatively, use Ctrl+A to select all the chat text.


Enter Text in an Input Box


Want to enter text in an input box? Here is how you would answer questions in a poll.

1    Navigate between questions using the Tab key.
2    Move between answers using the Up and Down Arrow keys.
3    Move the cursor to focus on the text input area and use the Spacebar or Enter key so you can type your answer.
4    Select Enter or Esc to finish editing.

Access the Session Controls Panel During Sharing


During sharing the Session Controls Panel is partially hidden at the top of your screen:

1    Enter Ctrl+Alt+Shift to show the panel.       

After the panel is displayed, the initial focus is on the Participants icon.

2    Do the following:
  1. Use Tab to change focus
  2. Use Enter to activate a feature
  3. To return to the sharing area from the Session Controls Panel, select the Alt+Tab keys as you would in any Windows application to switch between items:         

      If you are sharing a file, select the WebEx ball to return to the sharing area.



      If you are sharing an application, select the application to return focus to it.



      If you are sharing your desktop, select the application you want to share.



      To switch from the Session Controls Panel to another open panel, such as the participant list, enter F6.



Screen Reader Support


Cisco WebEx supports JAWS screen reading software for the following elements:


    Application menus and drop-down menus



    Shared file titles and tab titles



    Quick Start page buttons, button titles, and tooltips



    Panel and Panels tray buttons, button titles, and tooltips



    Annotation panel and toolbars



    Shared Session window content area toolbars



    Meeting Controls Panel buttons, button titles, and tooltips