DX70 and DX80 Registration to Cisco Spark Requires Conversion to CE Software

Document created by Cisco Documentation Team on Jul 4, 2016Last modified by Cisco Documentation Team on Aug 29, 2017
Version 3Show Document
  • View in full screen mode

To register your DX70 or DX80 to Cisco Spark service, it must be running CE8.2. Currently the DX70 and DX80 are shipped with Android-based software. Your first step in registering to Cisco Spark is to convert from Android-based software to CE. It is the same software that runs on the Cisco TelePresence SX and MX Series.

Before converting to CE software, it is important to consider the conversion requirements and the functionality changes compared to Android-based software.

The following features are currently not supported:

  • Wi-Fi

  • Bluetooth headset

  • Third-party apps

  • Keyboard control, keyboard, and mouse redirect

  • Voice mail

  • Extension Mobility

  • Transfer calls

  • Call forwarding

  • Shared lines

  • Intelligent audio (Audio cone)

  • Standard Android accessibility features

  • Auto answer

  • Ringtone and wallpaper options

  • OSD mute indicator

  • Non-QWERTY keyboard language localization

Features you gain when registering to Cisco Spark, and on CE software:

  • Cisco Proximity

  • Easy to use administrator portal

  • Clearpath resilience

  • H263/H264

  • LED missed call indicator

  • HDMI-in audio

  • “Camera closed” indicators

Refer to the DX70 and DX80 data sheets for further information.


You can find a detailed description about how to convert from Android-based software to CE software in the Cisco DX70 and DX80 Convert between CE and Android based software guide.

When you convert an Android-based DX70 or DX80 to CE, you go through the following steps:

  • Prepare the Cisco UCM.

  • Install the first CE software image.

  • Check that the DX device upgrades.

  • Register the DX device anew in Cisco UCM. If you are registering several devices, you can use the MigrationDX tool.

  • Run the set up wizard on the DX.

If you are migrating a DX device and you do not use Cisco UCM, you can use the Cloud Upgrader tool.

After the conversion, you can register your DX70 or DX80 to Cisco Spark. Learn more about managing devices on Cisco Spark in the Getting Started with Cisco Spark Services and Device Management articles.