Screen Reader Support
From release 10.6, Cisco Jabber for Windows supports JAWS 15 or JAWS 16 screen reader on a Windows 7 or 8 operating system.
You must download a script to run JAWS with the client. You can download the scripts and reference guide from the Cisco Jabber software download site. The file you need is called CiscoJabber-JAWs-Scripts.<latest-version>.zip.
Global Keybaord Shortcut Keys
Global shortcuts mean that you can use the shortcuts from anywhere on your computer; a specific window or application doesn't have to be open to use the shortcut.
Navigate to and select Calls tab
CTRL + 2
Navigate to and select Voicemail tab
CTRL + 3
Navigate to and select Meetings tab
CTRL + 4
Add a contact
CTRL + SHIFT + D
Show/hide contact pictures
CTRL + SHIFT + T
Show Offline Contacts
CTRL + SHIFT + H
Bring the main Cisco Jabber window into focus
CTRL + /
|New call||CTRL + E|
|End calls||CTRL + K|
|Enter or exit full screen mode||CTRL + SHIFT + F|
|Show or hide self-view video||CTRL + SHIFT + B|
|Mute or unmute your audio||CTRL + Down Arrow|
|Start or stop video||CTRL + SHIFT + V|
|Dock or undock the call window||CTRL + ALT + P|
|Hold or resume calls||CTRL + SHIFT + H|
|Open or close the keypad||CTRL + SHIFT + K |
Enter numbers on the keypad with your keyboard.
This shortcut is not available in virtual environments.
|Increase volume||Increase by 1%: CTRL + SHIFT + Up Arrow|
Increase by 10%: CTRL + SHIFT + Page Up
Maximum volume level: CTRL + SHIFT + HOME
|Decrease volume||Decrease by 1%: CTRL + SHIFT + Down Arrow |
Decrease by 10%: CTRL + SHIFT + Page Down
Minimum volume level: CTRL + SHIFT + End
|Open or close the More menu||CTRL + SHIFT + Plus|
|Open the Merge menu when calls are on hold||CTRL + M|
|Transfer a call||CTRL + SHIFT + T|
|Start a conference call||CTRL + SHIFT + C|
To take screen captures with your keyboard, do the following:
Use the Tab key to navigate to the Send a screen capture control on the Conversations window.
Tap the Space bar.
Hold down the Space bar and use the arrow keys to highlight the region of the screen you want to capture.
Release the Space bar to take the screen capture and paste it into your chat window.
Press Enter to send the screen capture.
Use arrow keys to access lists and individual components.
Use the Tab key to navigate through the general area, and Shift + Tab to navigate backwards.
Use Ctrl +Tab to navigate through conversation windows when you have multiple conversations going.
Press Enter to select items on windows or start chats with contacts in your contact list.