Your system administrator must enable Jabber Calling.
You can make a call to another Cisco Jabber client using Jabber Calls. Unlike with other types of phone calls when you use Jabber, there are some differences using Jabber Calls, such as:
You can make a Jabber Call with only one contact at a time.
When you are on a JabberCall, if you call another contact, then your current call disconnects first.
When you start a Jabber Call with a contact and your contact starts a Jabber Call with you at the same time, your call is connected and you don't get any incoming call notice.
To make a Jabber Call, simply select the Call icon menu from active conversation windows or from your contacts list, and select the Jabber Call option.
Dial Numbers from Active Conversations
You can enter a phone number into a converation window and it will appear as a clickable link. You and the person you are chatting with can click on the number and make a Jabber Call.
Phone numbers must be at least four digits long, and if it is preceded by a + must be at least 11 digits long.
Start Conference Calls
While on a call—convert the call to a conference call by clicking the More button on the call control strip, and then selecting the Conference Call option.
From a group header—hover over a group header and click the call button to start a conference call with all of the available contacts in that group.
From multiple contact selection—select the contacts that you want in your conference call and click the call button that appears when you hover over any of the selected contacts.
Reply with Chat
When you receive a call from one of your contacts, you can choose one of the following options:
If you choose Chat reply, the call is automatically forwarded to your voicemail. A chat window with the caller also pops up, giving you the option to send a quick reply to the caller.
To use this feature you must have voicemail set up.
Dial a Contact using a SIP URI
You can use URI dialing to make calls and resolve contacts with Uniform Resource Identifiers (URI). For example, a user named Anita Perez has the following SIP URI associated with her directory number: firstname.lastname@example.org. URI dialing allows you to call Anita with her SIP URI rather than her directory number.
You can also send DTMF tones with the SIP URI.
Your administrator must enable URI dialing.
Call a contact using their SIP URI:
Change Audio Device
Send Call Icons To Contacts
You can send a call icon to another user in a chat window that they can simply click on to call you. These call icons give you an easy way to request calls from contacts. When someone receives a call icon, they can simply click on the icon to start a phone call with you.
Control Far-End Cameras
In calls that support far-end camera control, you can adjust the far-end camera to give you a better view during video calls or you can control the conference layout of cameras. A Show Far End Camera Control icon is displayed in your call if the far-end camera is enabled for control. When you select the icon, depending on the way that the call is connected, you can either use it to move the far-end camera or change the conference layout of video screens.
If you call a unit or person directly that has a device with a controllable camera, you can control the far-end camera even if multiple people call into that device at one time. However, if you call a Cisco bridge, then you can only control the conference layout by selecting how you want the various cameras to be displayed on your conference call.
This feature is available to you if the system you are calling supports it, and if your administrator has enabled it for you. You also need to be in softphone mode, which means you've selected Use my computer for calls in your hub window.
Add Custom Ringtones
|Step 1||Navigate to the Ringtones folder on your system. A typical installation path is: C:\Program Files (x86)\Cisco Systems\Cisco Jabber\Sounds\Ringtones.|
|Step 2||Copy the custom ringtone file into the Ringtones folder. You can now see the new ringtone option on the Sounds and Alerts tab of the Options window.|