All resources used for Cisco Spark Hybrid Services have an upgrade schedule (weekly for Expressways and daily for Hybrid Media). You can set up these clusters to upgrade automatically at a time of your choosing. You will receive an email before and after every upgrade. In case of an upgrade failure, you are sent an email and asked to intervene.
This feature only supports one scheduled upgrade time for each cluster. If you have a single Expressway-C, you will experience a brief outage while an upgrade occurs. We recommend that you schedule a convenient time for upgrades (for example, after hours).
If you upgrade multiple Expressway-C connector hosts, you won't see any downtime.
- If you previously configured a service-specific upgrade time, by default all clusters will upgrade at the same time until you make further changes. We default you to one of the following:
Calendar Connector does not yet support active-active redundancy. Expect a brief downtime while an upgrade installs. After the upgrade when the connector restarts, it will synchronize all missed meetings; you won't lose any meetings that were created while the connector was down.
|1||From the customer view in https://admin.ciscospark.com, go to Services, click All Resources from the on-premises resources card, and then choose Settings for the resource whose upgrade schedule you want to set.|
|2|| Choose a time, frequency, and time zone under the Automatic Software Upgrades section. |
You can specify a different upgrade schedule for each cluster.
|3|| For Expressway-based clusters, choose a time for the Urgent upgrade schedule. |
For Hybrid Media, urgent upgrades are applied as soon as they are available.
|4|| Confirm your changes. |
You can see the next scheduled upgrade time on this page.
|5||Select Postpone if you want to delay the upgrade one time.|
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