For some of the features below, you need to get a dial tone before entering the code. For example, if you're on a call that you want to park, place the call on hold, get a dial tone, and then enter *68. You can then enter the extension at which you want to park the call or # to park the call on your own extension.

Code

Feature

Notes

*11

Call Pull

*31

Block Caller ID

*32

Unblock Caller ID

*33

Pick Up Someone Else's Call

Enter *33, followed by the extension of the person whose call you want to pick up.

*48

Pause a Recording

*49

Resume a Recording

*55

Transfer a Call to Voicemail

You can transfer a call to your voicemail or to another person's voicemail if they're in the same group.  For example, to transfer a call to another person's voicemail, press the transfer soft key, then enter *55, followed by the person's extension.

*58

Group Call Park

Enter *58, get a dial tone, and then enter the number for the group call park.


 

If you're using the Webex Calling app on your mobile device, the steps are slightly different: Tap New Call, go to your dialpad, enter *58#, and then press Call.

*66

Redial Last Number

*68

Call Park

Enter *68, followed by the extension at which you want to park the call or # to park the call on your own extension.

*69

Return Last Call

*72

Call Forwarding Always Activation

Enter *72, followed by the phone number you want to forward calls to and then #.

*73

Call Forwarding Always Deactivation

*78

Do Not Disturb Activation

*79

Do Not Disturb Deactivation

*88

Call Retrieve

Enter *88, followed by the extension the call is parked at.  If the call is parked against your own extension, press #.

*97

Directed Call Pickup

Enter *97, followed by the extension of the person whose call you want to pick up.

*98

Group Call Pickup

*99

Clear Voice Message Waiting Indicator