Account linking scenarios to link a Webex site to a Webex org.
What are the different account linking scenarios for linking a Webex site to a Cisco Webex organization?
What happens if a partner tries to link a customer's Webex site using their own email address?
Note: The email address of the Webex Site Administrator is used to link the Webex site to an existing or a new Cisco Webex organization.
The following are the different account linking scenarios for Linking a Webex Site to a Cisco Webex Organization:
- The Webex site is automatically linked to the Cisco Webex organization, If the admin's email address is the same in Webex Site Administration and in the Cisco Webex Control Hub.
- A new Cisco Webex organization is created if the Webex Site Admin has not used their email to sign up for Webex Teams or if the email address is not in the Cisco Webex Control Hub.
- If the Webex Site Admin has used their email address to sign up for a Cisco Webex consumer organization, a new org will be created and the admin's email will be moved to the new org and their Webex site will be linked to the new org.
- If a partner tries to link a customer's Webex site with a partner email address, the site will be linked to the partner org. So, this is not supported.