Water Mark
Sep 30, 2020 | view(s) | people thought this was helpful

Does the Webex Recorder (.WRF) Support Multiple Monitors?

Does the Webex recorder (.WRF) support multiple monitors?

How do I record my secondary monitor during a session?

Is the .WRF recorder able to capture multiple desktops?

MP4 Recordings Default in Webex Meetings 40.10

In the upcoming October (40.10) update, all-new recordings in Webex Meetings will be stored in MP4 format, either in the cloud or locally as selected at the site or host level, with a video-centric experience. By standardizing the recording format, you'll have a wider choice of playback tools, better security, and a more effortless collaboration experience even after your meetings. Existing ARF and WRF recordings can still be downloaded or played at the Webex site. For more information regarding video-centric recording, go to Video-Centric Network-Based MP4 Recordings in Webex Meetings and Webex Events.

Note:
This article is in regards to the Webex .WRF Recorder that records locally to your computer, it does not refer to Webex Network-Based Recording (NBR) service.

Solution:

  • The Webex Recorder (.WRF) will record content from whichever active monitor is being shared during a session.
  • Currently Webex does not support the conversion of .WRF files recorded on 4K resolution to any other format.

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