If ActiveX (Internet Explorer) or browser extensions (Chrome, Firefox) cannot load, you can join Webex meetings using the 'Run a temporary application' option.

To join meetings using 'Run a temporary application':

1. Browse to the join page for your meeting.
2. Click Join.
3. On the page that appears, click the link to Run a temporary application:

4. Do one of the following based on your browser:

1. Click Save File on the prompt window that appears:

2. Click the arrow in the upper-right corner of the browser window, then click on the downloaded .EXE file:

1. Click the Go here link:

2. On the page that appears, click Run a temporary application:

3. Click Run on the dialog box that appears.

You will be joined into the meeting using the temporary executable.

Note: The temporary application method is not supported on Mac computers. To join using this method, you will need to use a supported version of Microsoft Windows.

For current system requirements and supported browser and operating system versions, see:

• Webex Meetings System Requirements (WBS39)
• Webex System Requirements (WBS33)