Check these release notes for the latest features, resolved issues, and downloads.
April 8, 2024
Firmware version 5.0.7 (Microsoft Teams)
Bang & Olufsen Cisco 950 certified for Microsoft Teams
Cisco is excited to announce a new model of the Bang & Olufsen Cisco 950 – certified for Microsoft Teams. Featuring the same premium true wireless earbud experience for professionals as the existing 950s, these earbuds have a specialized software allowing for advanced integrations with the Microsoft Teams client. The advanced integrations enable call control interoperability and specialized controls including evoking the Teams client on desktop and raising/lowering your hand during a meeting. Please note that the Microsoft Teams certified experience requries a connection using the Cisco USB HD Adapter, which is included in the box.
 | The 950s are certified for the New Microsoft Teams client, as Microsoft announced the transition and end of live of the Classic Microsoft Teams client. |
For more information, see Get started with Bang & Olufsen Cisco 950.
December 22, 2023
Firmware version 5.0.7
Call controls and mute sync with IP phones
The B&O Cisco 950 integrates for call controls and mute sync with the Cisco MPP and On-Premises IP phones, which support Bluetooth or USB-A Port for the Cisco USB HD Adapter.
Minor bug fixes
Bug fixes in this release include improvements to the voice prompt triggering across different scenarios. Call controls and mute sync are enhanced to support Cisco IP Phones. Customization features such as Bluetooth management in the Bang & Olufsen mobile app are improved and aligned with the new firmware.
November 21, 2023
Firmware version 5.0.3
Bang & Olufsen Cisco 950
Bang & Olufsen Cisco 950 are premium true wireless earbuds designed for professionals. These earbuds are your new discreet all-day audio companion for both personal and business use.
For more information, see Get started with Bang & Olufsen Cisco 950.
Known problems (bugs) are graded according to severity. This article contains descriptions of the following:
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Open bugs of severity 1 to 3
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Resolved bugs of severity 1 to 3
Because defect status continually changes, the list reflects a snapshot of the defects that were open at the time new firmware is released.
Before you begin
You need the following to access the Bug Search Tool:
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An internet connection
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A web browser
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A Cisco.com username and password
| 1 |
Open the Bug Search Tool. | ||
| 2 |
Sign in with your Cisco.com username and password. | ||
| 3 |
Enter the bug ID number in the Search for field and press Enter.
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What to do next
For information on how to search for bugs, create saved searches, and create bug groups, select Help on the Bug Search Tool Page.
The bugs listed in the following table describe unresolved bugs in the most recent firmware release. Refer to the Bug Search Tool for more detailed information.
|
Bug ID |
Description |
|---|---|
|
CSCwi38712 |
Sometimes upgrade headset on android phones takes 40 minutes or more. |
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CSCwi38715 |
Mono earbud Bluetooth auto-connection to iPhone or Mac can take up to 25 seconds. |
You can download the latest Bang & Olufsen firmware in the following source:
|
Source |
About |
Connection |
More information |
|---|---|---|---|
|
Bang & Olufsen mobile app |
The Bang & Olufsen mobile app lets you update, control, and customize your headset from any iPhone or Android mobile device. |
Bluetooth® |
|
Source |
About |
More Information |
|---|---|---|
|
Cisco Accessory Hub enables you to download the latest Cisco Headset USB HD Adapter firmware. You can also upload older firmware versions to the adapter from your desktop. You can find older firmware versions on the Cisco Software Download page. | ||
|
Webex App |
You can download the latest headset firmware through the USB cable. Webex desktop app prompts you to update your headset or USB Adapter whenever there is a new firmware version available. | |
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Cisco Jabber, version 12.8 or later |
You can download the latest adapter firmware with Cisco Jabber for Windows or Mac. Jabber prompts you to update your adapter whenever there is a new firmware version available. |
|
| The USB HD adapter isn't part of the box contents. You can
purchase the USB HD adapter as a spare accessory. |
Increased upgrade time
Upgrading the Bang & Olufsen Cisco 950 from the Android device can take longer than 20 minutes. We recommend that you utilize the Cisco Accessory Tool for upgrading ( https://upgrade.cisco.com/accessories).
Bang & Olufsen Cisco 950 is available for deployment in the following countries and regions:
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Latin America |
North America |
Europe |
Asia-Pacific |
Mid East |
Africa |
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Costa Rica |
Canada |
Austria |
Armenia |
Israel |
Burundi |
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United States |
Belgium |
Australia |
Kuwait |
Egypt | |
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Bulgaria |
Cambodia |
Oman |
Morocco | ||
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Croatia |
China |
Qatar |
Nigeria | ||
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Cyprus |
Hong Kong |
Saudi Arabia | |||
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Czech Republic |
Japan |
UAE | |||
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Denmark |
Kazakhstan | ||||
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Estonia |
Korea | ||||
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Finland |
Kyrgyztan | ||||
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France |
Malaysia | ||||
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Germany |
New Zealand | ||||
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Gibraltar |
Singapore | ||||
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Greece |
Taiwan | ||||
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Greenland |
Thailand | ||||
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Hungary | |||||
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Iceland | |||||
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Ireland | |||||
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Italy | |||||
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Latvia | |||||
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Liechtenstein | |||||
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Lithuania | |||||
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Luxembourg | |||||
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Malta | |||||
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Monaco | |||||
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Netherlands | |||||
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Norway | ||||
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Poland | ||||
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Portugal | ||||
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Romania | ||||
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Slovakia | ||||
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Slovenia | ||||
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Spain |
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Sweden |
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Switzerland |
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Turkey | |||||
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United Kingdom |
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