April 8, 2024

Firmware version 5.0.7 (Microsoft Teams)

Bang & Olufsen Cisco 950 certified for Microsoft Teams

Cisco is excited to announce a new model of the Bang & Olufsen Cisco 950 – certified for Microsoft Teams. Featuring the same premium true wireless earbud experience for professionals as the existing 950s, these earbuds have specialized software allowing for advanced integrations with the Microsoft Teams client. The advanced integrations enable call control interoperability and specialized controls including evoking the Teams client on desktop and raising/lowering your hand during a meeting. Note that the Microsoft Teams certified experience requires a connection using the Cisco USB HD Adapter, which is included in the box.


 
The 950s are certified for the New Microsoft Teams client, as Microsoft announced the transition and end of live of the Classic Microsoft Teams client.

For more information, see Get started with Bang & Olufsen Cisco 950.

December 22, 2023

Firmware version 5.0.7

Call controls and mute sync with IP phones

The B&O Cisco 950 integrates for call controls and mute sync with the Cisco MPP and On-Premises IP phones, which support Bluetooth or USB-A Port for the Cisco USB HD Adapter.

Minor bug fixes

Bug fixes in this release include improvements to the voice prompt triggering across different scenarios. Enhanced call controls and mute sync to support Cisco IP Phones. Customization features such as Bluetooth management in the Bang & Olufsen mobile app are improved and aligned with the new firmware.

November 21, 2023

Firmware version 5.0.3

Bang & Olufsen Cisco 950

Bang & Olufsen Cisco 950 are premium true wireless earbuds designed for professionals. These earbuds are your new discreet all-day audio companion for both personal and business use.

For more information, see Get started with Bang & Olufsen Cisco 950.

Known problems (bugs) are graded according to severity. This article contains descriptions of the following:

  • Open bugs of severity 1 to 3

  • Resolved bugs of severity 1 to 3

Because defect status continually changes, the list reflects a snapshot of the defects that were open at the time new firmware is released.

Before you begin

You need the following to access the Bug Search Tool:

  • An internet connection

  • A web browser

  • A Cisco.com username and password

1

Open the Bug Search Tool.

2

Sign in with your Cisco.com username and password.

3

Enter the bug ID number in the Search for field and press Enter.


 

You can also navigate to a specific bug by entering https://tools.cisco.com/bugsearch/bug<BUGID> where <BUGID> is the ID of the bug you are searching for (for example, CSCvs52537).

What to do next

For information on how to search for bugs, create saved searches, and create bug groups, select Help on the Bug Search Tool Page.

The bugs listed in the following table describe unresolved bugs in the most recent firmware release. Refer to the Bug Search Tool for more detailed information.

Bug ID

Description

CSCwi38712

Sometimes upgrade headset on android phones takes 40 minutes or more.

CSCwi38715

Mono earbud Bluetooth auto-connection to iPhone or Mac can take up to 25 seconds.

You can download the latest Bang & Olufsen firmware in the following source:

Table 1. Bang & Olufsen Cisco 950 firmware availability

Source

About

Connection

More information

Bang & Olufsen mobile app

The Bang & Olufsen mobile app lets you update, control, and customize your headset from any iPhone or Android mobile device.

Bluetooth®

Download the Bang & Olufsen mobile app

Table 2. Cisco Headset USB HD Adapter firmware availability

Source

About

More Information

Cisco Accessory Hub

Cisco Accessory Hub enables you to download the latest Cisco Headset USB HD Adapter firmware. You can also upload older firmware versions to the adapter from your desktop. You can find older firmware versions on the Cisco Software Download page.

Upgrade Your Headset with on Cisco Accessory Hub

Webex App

You can download the latest headset firmware through the USB cable. Webex desktop app prompts you to update your headset or USB Adapter whenever there is a new firmware version available.

Upgrade Your Cisco Headset to the Latest Release on Webex

Cisco Jabber, version 12.8 or later

You can download the latest adapter firmware with Cisco Jabber for Windows or Mac. Jabber prompts you to update your adapter whenever there is a new firmware version available.


 
The USB HD adapter isn't part of the box contents. You can purchase the USB HD adapter as a spare accessory.

Increased upgrade time

Upgrading the Bang & Olufsen Cisco 950 from the Android device can take longer than 20 minutes. We recommend that you utilize the Cisco Accessory Tool for upgrading ( https://upgrade.cisco.com/accessories).

Bang & Olufsen Cisco 950 is available for deployment in the following countries and regions:

AfricaAsiaEuropeNorth AmericaLatin AmericaOceania
BeninArmeniaAndorraAnguillaArubaAmerican Samoa
Bouvet IslandBhutanAustriaAntigua and BarbudaCosta RicaAustralia
Burkina FasoBritish Indian Ocean TerritoryBelgiumBarbadosFalkland Islands (Malvinas)Christmas Island
BurundiCambodiaBulgariaBermudaFrench GuianaCocos (Keeling) Islands
Cape VerdeChinaCroatiaCanadaGuyanaCook Islands
Central African RepublicHong KongCyprusCayman IslandsSouth Georgia and The South Sandwich IslandsFrench Polynesia
ChadJapanCzech RepublicDominicaSurinameGuam
ComorosKazakhstanDenmarkGrenadaHeard Island and McDonald Islands
DjiboutiKoreaEstoniaGuadeloupeKiribati
EgyptKyrgyzstanFaroe IslandsHaitiMarshall Islands
Equatorial GuineaMalaysiaFinlandIsraelNauru
EritreaMaldivesFranceKuwaitNew Caledonia
EthiopiaNepalGeorgiaMartiniqueNew Zealand
French Southern TerritoriesPalestinian Occupied TerritoryGermanyMontserratNiue
GambiaSingaporeGibraltarNetherlands AntillesNorfolk Island
GuineaTaiwanGreeceOmanNorthern Mariana Islands
Guinea-BissauThailandGreenlandPuerto RicoPalau
LesothoTimor-LesteHoly See (Vatican City State)QatarPitcairn Islands
LiberiaTurkmenistanHungarySaint Kitts and NevisSamoa
MadagascarUzbekistanIcelandSaint LuciaSolomon Islands
MalawiYemenIrelandSaint Pierre and MiquelonTokelau
MaliItalySaint Vincent and The GrenadinesTonga
MauritaniaLatviaSaudi ArabiaTuvalu
MayotteLiechtensteinTrinidad and TobagoVanuatu
MoroccoLithuaniaTurks and Caicos IslandsWallis and Futuna
MozambiqueLuxembourgUAE
NigeriaMaltaUnited States
ReunionMonacoUnited States Minor Outlying Islands
RwandaNetherlandsVirgin Islands, British
Saint HelenaNorwayVirgin Islands, U.S.
Sao Tome and PrincipePoland
SeychellesPortugal
Sierra LeoneRomania
SomaliaSan Marino
SwazilandSlovakia
TogoSlovenia
Western SaharaSpain
ZimbabweSvalbard and Jan Mayen
Sweden
Switzerland
Turkey
United Kingdom