You can generate usage reports that provide information about each online event that you have hosted on your Cisco Webex site.
You can export or download the data to a comma-separated values (CSV) file which you can then open in a spreadsheet program such as Microsoft Excel. You can also print reports in a printer-friendly format.
To generate a report, sign in to your Webex site, select your name at the upper-right corner of your Webex site, and select My reports.
Select the type of report you want to generate.
Specify your search criteria, such as a date range for which you want to view report data.
Select Display Report.
To change the order in which report data is sorted, select the column headings.
The report data is sorted by the column that has an arrow next to the column heading. To reverse the sort order, select the column heading. To sort using another column, select that column's heading.
Do one of the following, as appropriate:
If your user account includes the reports option, you can view the following reports:
General Event Usage reports
These reports contains information about each online session that you host. You can view the following reports:
Summary Usage report: Contains summary information about each event including topic, date, start and end time, duration, number of attendees you invited, number of invited attendees who attended, and type of voice conference you used.
Initially, this report appears as a Preliminary Usage Summary Report, but after the final, more accurate usage data is available, it is replaced by the Final Usage Summary Report.
Summary Usage report CSV (comma-separated values) file: Contains additional details about each event, including the minutes that all participants were connected to the event and tracking codes.
Session Detail report: Contains detailed information about each participant in an event, including the time the participant joined and left the event, the attentiveness during the event, and any information that the attendee provided.
Initially, this report appears as a Preliminary Session Detail Report, but after the final, more accurate session detail data is available, it is replaced by the Final Session Detail Report.
Access Anywhere usage report
This report shows information about the computers that you access remotely, including the date and start and end times for each session.
Event Center reports
These reports contain detailed information about the events that you host. You can view the following types of Webex Events (classic) reports:
Registration Report: Contains registration information for an event that you hosted, including the name, date, and time of the event, and the numbers of participants who were invited, who registered, who attended, or who were absent. It also allows you to send reminder emails before the event.
Now when you generate a report from your site, attendees who disconnect and then reconnect during an event are no longer counted more than once in a report. Only the total number of unique attendees are reported.
Attendance Report: Contains detailed information about attendees and absentees for an event that you hosted. The report includes the event ID, key, name, start and end time, duration, number of attendees, the host name, and the minutes that all attendees spent in the event. The report also includes each attendee’s username, email address, IP address, the time the attendee joined, and the time the attendee left the event, and the attendee attentiveness during the event. You can also use the attendance report to send follow-up emails after the event.
Initially, this report appears as a Preliminary Attendance Report, but after the final, more accurate attendance data is available, it is replaced by the Final Attendance Report.
In-Event Activity Report: Contains the event name, date, and time, information about the number of attendees, the number of questions asked and the response rate for the questions, and the number of polls and the response rate for the polls.
This report is available only for events recorded on the server.
Attendee History Report: Contains a list of all events that an attendee has joined on your Webex site.
Event Recording Report: Contains access and registration information about people who have downloaded a recording for a specific event from your Webex site.
Unlisted Program Links Report: Contains old and updated program links for your unlisted programs.