On the Webex Meetings desktop app version WBS39.8 and later and mobile app 39.7 and later versions when Modern View is enabled, the meeting now opens directly when you select the meeting link.

To find out which desktop app version you're using, see Find Your Cisco Webex Meetings Version Number. To find the mobile version you are using, open the Webex Meetings app on your mobile device and select the gear icon, then select About.

Join a Webex Meeting as:

For earlier desktop app versions see:

First Time User of Cisco Webex Meetings

When you join a meeting for the first time, you're prompted to download the installer file to install the desktop app on your computer.

If you can't download the installer, you can still join the meeting using the web app instead. You don't need to install anything using the web app, and it launches in your web browser.

Tip: If you don't have an account, or require an installation that will open the meeting, you can still join the meeting as a guest.

If you have an invite to join a Webex meeting, the desktop app automatically downloads when you click Join. If you don’t have a Webex account, don’t worry. It's easy to join and participate in the meeting as a guest.

1

Click Join in your email invitation to join the video conference.

Email invitation
2

Click the installer file to install the Cisco Webex Meetings app. On Windows, click Webex.exe. On Mac, click Webex.pkg.

Double-click Webex.exe

If you have trouble downloading the app, click Download the app again. If you can't download the app, click Join from your browser.

3

Enter your name and email address and click Next.

4

Enter the meeting password—it's in the email invitation—and click Next.

5

Click Show me what's new for a quick tour or select Skip.

Show me what's new
You see a video preview of how you'll look to others.
connect to audio
6

Change your audio and video settings before joining your meeting.

7

Click Connect to a device to join the meeting from a compatible video device.

8

Click Join Meeting.

Click Join Meeting

If you connected to a device, the device joins the meeting too.

When you leave the meeting (Leave > Leave Meeting), the Cisco Webex Meeting app opens on your desktop.

Cisco Webex Meetings desktop app

You can use the Cisco Webex Meetings desktop app to join the next Webex meeting that you're invited to. For more information, see Use the Cisco Webex Meetings Desktop App as a Guest.

The app installs only if you don't already have the Cisco Webex Meetings app or Cisco Webex Productivity Tools installed.

1

Tap Join in your email invitation when it's time to join the meeting.

Tap Join
2

Tap Download to install the Cisco Webex Meetings app and join the video conference.

To join the meeting by phone only, tap the number on your screen.

3

Tap Open after the app is installed and accept the Terms of Service and Privacy Statement.

4

Tap Join Meeting, enter the meeting number—it's in the email invitation—and tap Join.

5

Enter the meeting password—it's in the email invitation—and tap OK.

When the Webex Meetings app opens, your video preview lets you see how you'll look to others before you join the meeting.
Use Internet for Audio
6

Change your audio and video settings before joining your meeting.

7

Click Connect to a device to join the meeting from a compatible video device.

8

Tap Join.

Tap join

If you have an invite to join a Webex meeting, and you can't download the installer, you can still join the meeting using the web app instead. You don't need to install anything using the web app, it launches in your web browser.

1

If you can't download the app, or if you prefer not to install anything, click Join from your browser.

The web app opens in your browser and you can join the meeting

Double-click Webex.exe
2

Change your audio and video settings before joining your meeting.

Existing User of Cisco Webex Meetings

As an existing user of Webex Meetings you can join a meeting from the desktop app or from a mobile app.

There's more than one way to join a meeting from the Cisco Webex Meetings desktop app. You can join a scheduled meeting from the Join a Meeting search bar by entering a Personal Room ID, meeting number, or meeting link. You can also join a scheduled meeting from the Upcoming Meetings list.

Join a Meeting from the Search Bar

1

Open the Cisco Webex Meeting desktop app.

2

Enter a Personal Room ID, meeting number, or meeting link and click Enter to join the meeting.

3

Enter the meeting password, if necessary, and click Join .

When the Webex Meetings app opens, your video preview lets you see how you'll look to others before you join the meeting.
4

Change your audio and video settings before joining your meeting, unless you've saved them before.

5

Click Join meeting .

Join from the Upcoming Meeting List

1

Open the Cisco Webex Meeting desktop app and click Join .

When the Webex Meetings app opens, your video preview lets you see how you'll look to others before you join the meeting.
2

Change your audio and video settings before entering your meeting, unless you've saved them before.

3

Click Join meeting .

If you want to join you meeting from your mobile device, you can either install and use the Cisco Webex Meetings app or just join by phone. If you want to use the app, and have already installed the Webex Meetings app on your mobile device, it opens the app. Otherwise, the installation page opens.

Join a Meeting from the Search Bar

1

Open the Webex Meetings app on your mobile device and tap Sign In .

2

Tap Join Meeting .

3

Enter the 9-digit Meeting Number from the email invite or enter the URL of the Personal Room in the text box. Then enter your name and email address.

4

In the top right corner of your screen, tap Join .

When the Webex Meetings app opens, your video preview lets you see how you'll look to others before you join the meeting.
5

Change your audio and video settings before entering your meeting, unless you've saved them before.

6

Tap Join to enter the meeting using your audio and video choices.

Join a Meeting from the Meeting List

1

Open the Webex Meetings app on your mobile device and swipe right to Join Meeting .

2

Tap Join next to your meeting in the meeting list.

When the Webex Meetings app opens, your video preview lets you see how you'll look to others before you join the meeting.

3

Change your audio and video settings before joining your meeting, unless you've saved them before.

4

Tap Join to enter the meeting using your audio and video choices.

1

Open your Cisco Webex Meetings desktop app.

2

Do one of the following:

  • Select the Join button at the top of the Cisco Webex Meetings app.

The join button appears 15 minutes before your scheduled meetings.

  • Enter a Personal Room ID in the text box below the Join a Meeting heading and click the Join meeting button.

You can find the host's Personal Room host ID in the Personal Room link. For example, if the Personal Room link is organizationname.webex.com/meet/jparker, the host’s Personal Room ID is jparker.

  • Select one of the profile pictures in the Recent Personal Rooms list or click the More icon to see more rooms that you've recently joined.

3

Enter the meeting password, if necessary, and click Join.

Below the Join a Meeting heading, you can enter a meeting number, a meeting link, a video address, or the host's Personal Room ID and hit Enter to join.


You can find the host's Personal Room host ID in the Personal Room link. For example, if the Personal Room link is example.webex.com/meet/jparker, the host's Personal Room ID is jparker.

You can also select the Join button at the top in the Upcoming Meetings list when you've been invited to a meeting. The join button appears up to 15 minutes before a scheduled meeting, depending on your meeting notifications preferences.

Click on the search bar to select one of the profile pictures in the list to join a recently joined Personal Room.

If you’ve already connected to a video device, you join the meeting automatically on that device when you click Join.


This feature is only available for Cisco Webex Control Hub-managed sites or for Cisco Webex Site Administration-managed sites that are linked to Control Hub. Contact your site administrator to find out where your site is managed.