If you want to enable People Insights for Webex, then you only need to complete the Enable People Insights for Your Organization section.
If you want to enable People Insights for Jabber, your organization must be using team messaging mode. If team messaging mode is enabled, you only need to complete the Enable People Insights for Your Organization section.
If you want to enable People Insights for Webex Meetings, then you need to complete both the Enable People Insights for Your Organization section and the Enable People Insights for Webex Meetings section. This turns on People Insights at the Webex site level.
It may take up to 48 hours for your users to see People Insights after this is enabled.
Enable People Insights for your Organization
From the customer view in https://admin.webex.com, go to Settings.
Turn on the switch beneath Show People Insights.
Users can now go to https://people.webex.com/ to edit their People Insights profile.
Enable People Insights for Webex Meetings
From the customer view in https://admin.webex.com, go to Services.
Under Meeting, select Sites, select the site that you want to enable People Insights for, and click Configure Site.
Under Common Settings, select Site Options, and check the Show People Insights profiles (Meetings desktop and mobile apps only) check box.
What to do next
To display your organization’s Active Directory information within People Insights, enable directory synchronization.
After directory synchronization is enabled, the following Active Directory fields will populate People Insights profiles:
Address: City and country are required to display the time zone and weather.
Title: Improves the quality of public information displayed in profiles.
Manager: Ensures that your internal reporting structure displays to users within your organization.