Overview

If you want to enable People Insights for Webex Teams, then you only need to complete the Enable People Insights for Your Organization section.

If you want to enable People Insights for Jabber, your organization must be using team messaging mode. If team messaging mode is enabled, you only need to complete the Enable People Insights for Your Organization section.

If you want to enable People Insights for Webex Meetings, then you need to complete both the Enable People Insights for Your Organization section and the Enable People Insights for Webex Meetings section. This turns on People Insights at the Webex site level.

In order to use People Insights, you must first synchronize your Active Directory information. See the Deployment Guide for Cisco Directory Connector.

It may take up to 48 hours for your users to see People Insights after this is enabled.

Enable People Insights for your Organization

This is the only section you need to complete in order to enable People Insights for Webex Teams or for Jabber. To enable People Insights for Jabber, your organization must be using team messaging mode.

1

From the customer view in https://admin.webex.com, go to Settings.

2

Turn on the switch beneath Show People Insights.

Users can now go to https://people.webex.com/ to edit their People Insights profile.

Enable People Insights for Webex Meetings

You have to enable People Insights for each Webex site.

1

From the customer view in https://admin.webex.com, go to Services.

2

Under Meeting, select Sites, select the site that you want to enable People Insights for, and click Configure Site.

3

Under Common Settings, select Site Options, and check the Show People Insights profiles (Meetings desktop and mobile apps only) check box.

4

Click Update.