Bots in Webex Teams

Bots can help to extend the functionality in Webex Teams to include a third-party app. You can add bots to Webex Teams spaces and interact directly with the third-party app from the space. When you've added the bot to the space you can send a help message to the bot and the response includes the commands that the bot supports.

You can add a bot to any type of space. Add a bot to your project space with other people and interact directly with the third-party app in your space. Or you can create a space with just you and the bot to interact with the third-party app.

The Cisco Webex App Hub contains a catalog of bots and apps developed by Cisco and third-party developers.

Cards in Webex Teams

Bots can present information within Webex Teams in various ways. However, using cards makes it easier for users to interact directly with the bot’s response to a command. You can select from drop-down menus, use buttons, and even use text fields to update and gather information.

For more information on the cards framework, see https://developer.webex.com/blog/new-buttons-cards.

You can report any issues on the bot with cards to devsupport@webex.com

Add the Google Tasks Bot

You can add the Google Tasks bot to any Webex Teams space

1

Go to Spaces and choose a space to add the Google Tasks bot.


 

You can also create a new space with just the Google Tasks bot.

2

Choose People, click Add People and enter the Google Tasks bot name: GoogleTasks.bot@webex.bot.

3

Enter help and send the message.

4

Click Link Account and add your Google account information.

When your Google account is linked and you're successfully authorized, you can ask the bot for help in the space you're in with the bot. If it's a group space, enter @GoogleTasks help or if it's just you and the bot in a space, then enter help and then send the message.

Manage Google Tasks Bot Notifications

You can create new notifications or manage existing notifications for actions in Google Tasks and you'll get notified in Webex Teams.

1

In the space with the Google Tasks bot, enter help and send the message.

2

Click Manage Notifications and select a notification type or edit an existing notification.


 

You can also enter @GoogleTasks Manage and send the message to manage notifications.

3

Enter a name for your notification, confirm your authorization, and then click Save.

Create a Task or List

You can create a new task or list with the Google Tasks bot.

1

In the space with the Google Tasks bot, enter help and send the message.

2

Click Add Task.


 

You can also enter @GoogleTasks Add and send the message to create an issue.

3

You can click Add Details to expand the form and add further details or a due date for your task.

4

Click Add Task to create the task under the list you’ve specified.

View or Update Tasks

You can view or update existing tasks in the Webex Teams space.

1

In the space with the Google Tasks bot, enter help and send the message.

2

Select a task and choose from Add Task, View / Update Task, Mark Complete, or Add Subtask.