You can restart your Cisco Webex Share if you are having a technical issue. A device restart from Cisco Control Hub does not affect your settings and the log files are retained. If you do a power cycle, then the log files are lost.
From the customer view in https://admin.webex.com/, go to Devices.
Select your device from the inventory and open Advanced Configurations.
Click the search bar and select.
Select Restart from the drop-down list.