Before you begin

If you want to reduce the size of the images and videos that you send in Webex Teams, you first need to make sure that your iPhone or iPad is set to use more compatible file formats. On your device, go to Settings > Camera > Formats, and then tap Most Compatible. Refer to Apple's support site if you need more information about High Efficiency Image File (HEIF) formats.

Tap your profile picture, then, tap Advanced and select Send Reduced File Size.


 

If you need to send a file at the original size, you can turn off the setting at any time.

Tap your profile picture, then tap Advanced and select Send Reduced File Size.


 

If you need to send a file at the original size, you can turn off the setting at any time.