• The standard text about how to use the device can’t be customized.

  • Applying custom text on organizational level overrides the text added on individual devices.

Custom notification is not supported on the following devices:

  • Cisco TelePresence SX10

  • Webex Boards

  • Webex Share

  • Cisco IP Phones

  • Analogue Telephone Adapters

On All Devices in Your Organization

1

From the customer view in https://admin.webex.com, go to Devices and click Settings. Scroll to Support.

2

Select Define a custom support text for all devices and add a custom message, such as contact information for local support person. Select Save to apply the custom text.

On Individual Devices

If you apply a custom text on organizational level, the text added on individual devices is overridden.

1

From the customer view in https://admin.webex.com, go to Devices and select your device. Then select Launch Web Portal from the right pane.

If you have an admin or integrator user setup, you can sign into the devices local web interface on your browser from http(s)://<endpoint ip or hostname>.

2

From the advanced settings page, go to Setup and Personalization, and open the Branding tab. From this page, you can add a custom text to the room or desk device.