Before you begin

People Insights profiles are available on the Cisco Webex Meetings desktop app, the Webexweb app, the Cisco Webex Meetings app for Android or iOS, and Cisco Webex Events (New) Event mode. Your Webex site and users must be linked to Control Hub or managed in Control Hub.

People Insights profiles in Webex Meetings and Webex Events (New) Event mode is available for users joining meetings on US-based cluster sites and is only available in English at this time. Users who join from non-US organizations can access the public People Insights profiles of anyone who is in a meeting on a site that has People Insights enabled. This feature will be rolled out to more devices and platforms soon.

For in-depth information about People Insights, see People Insights: Creating a Human Collaboration Experience.


Sign in to Webex Site Administration and go to Configuration > Common Site Settings > Options.


Under Site Options, check the Show People Insights profiles (Meetings desktop and mobile apps only) check box.

Site Options


To find the settings on the page, search for People Insights.


Select Update.

What to do next

To display your organization’s Active Directory information within People Insights, enable directory synchronization.

After directory synchronization is enabled, the following Active Directory fields will populate People Insights profiles:

  • Address: City and country are required to display the time zone and weather.

  • Title: Improves the quality of public information displayed in profiles.

  • Manager: Ensures that your internal reporting structure displays to users within your organization.