Before you begin

People Insights is available on the Webex Meetings desktop app, the Webex web app, and the Cisco Webex Meetings app for Android or iOS. Your Webex site and users must be linked to Control Hub or managed in Control Hub, with Directory Synchronization enabled.

People Insights in Webex Meetings is available for users joining meetings on US-based cluster sites and is only available in English at this time. Users who join from non-US organizations can access the public People Insights profiles of anyone who is in a meeting on a site that has People Insights enabled. This feature will be rolled out to more devices and platforms soon.

In order to use People Insights, you must first synchronize your Active Directory information and enable People Insights in Control Hub. Go here for details.

For in-depth information about People Insights, see the white paper, People Insights: Creating a Human Collaboration Experience.


Sign in to Webex Site Administration and go to Configuration > Common Site Settings > Options.


Under Site Options, check the Show People Insights profiles (Meetings desktop and mobile apps only) check box.

Site Options


To find the settings on the page, search for People Insights.


Select Update.