Many settings and features are enabled by default. But you can customize these items to suit your needs.

Customize your device from Cisco Webex Control Hub so it suits your needs.


If you use Standby, then note the following limitations:

  • Standby requires Consumer Electronics Control (CEC) so connect your device to a display port that supports HDMI-CEC.

  • Some HDMI display screens support HDMI-CEC, but don't support Standby.

  • Don't deploy a HMI switch between your display screen and the device.

  • You may have to enable Standby on the display screen and configure the feature settings in Cisco Webex Control Hub.

Refer to the HDMI display screen documentation for additional information about Standby.

The following table describes the features available in Cisco Webex Control Hub. Use this information as you configure your features.

Table 1. Features and Parameters

Parameter

Field Type or Choices

Default

Description

DigitalSignageServer

Allows you to show custom content on your display screen.

Language

Pull down menu

English (United States)

Select your preferred display language.

Maintenance > Restart

Do Nothing

Restart

Do Nothing

Restarts your device. It doesn't affect your settings and it retains the log files.

Standby > Control

On

Off

On

Allows the display to enter power save mode. When set to On, your display sleeps when idle.

Disable this parameter if your display screen doesn't support HDMI-CEC.

Standby > Delay

Slider

10 minutes

Sets the delay before your device enters Standby mode and the screen display turns off.

If you configure Digital Signage, then this parameter resets to 120 minutes.

Time Zone

Pull down menu

Automatic

Configure your local time zone.

UltrasoundVolume

Slider

100

Detects devices in the room that have the Cisco Webex app.


 

We recommend that you leave this field at the default setting.

All Cloud-based features are configured and controlled from Cisco Webex Control Hub. You can enable different features as your needs change.

1

From the customer view in https://admin.webex.com/, go to Devices.

2

Select your device from the inventory.

3

Scroll down and select Advanced Configurations.

4

Select the feature and configure the settings.

5

Click Apply.

6

Click Close.

Digital signage allows you to show customized content on your device when it is idle. You can display advertising content and promote your brand, but also show visitor and internal employee announcements or information.

Signage mode occurs after several minutes of inactivity. Images don’t appear during meetings, screen sharing, or during upcoming scheduled calendar events.

Note the following specifications:

  • The maximum resolution is 1920x1080. If you upload an image that is bigger, AppSpace resizes it.

  • The supported static image file formats are .png and .jpeg.


Your screen display settings affect your Digital Signage images. If your static images appear distorted or of a poor quality, then change your TV's display settings. For example, some display manufactures let you lower your Sharpness setting or change Picture Mode to Computer or the equivalent. For additional information, see the documentation that came with your TV.

After you configure Digital Signage, the following Standby settings change:

  • Standby > Control resets to On.

  • Standby > Delay resets to 120 minutes and Standby mode. This is the delay before the device enters Standby mode.

HTML5 is not supported.

For more information, see the Appspace documentation for Digital Signage at https://docs.appspace.com/latest/how-to/configure-wallpaper-for-cisco-webex-share/

Before you begin

You need an AppSpace administrator account and an HTTPS URL for your AppSpace channel.

1

From the customer view in https://admin.webex.com/, go to Devices.

2

Select your device from the inventory and open Advanced Configurations.

3

Select DigitalSignageServer.

4

Enter your AppSpace URL in the field.

5

Click Apply.

Administrators can lock some of the phone settings from Cisco Webex Control Hub. This is a good way to limit the people with access to the settings, and it prevents accidental changes to important parameters.

You cannot unlock the parameters from the phone so don't perform this task until after phone activation.

This feature locks the following settings:

  • Language

  • Time zone

  • Device activation

  • Network connection

  • Reset

Parameters are locked as a group. You cannot lock individual settings.

A hard factory reset unlocks the phone settings.

1

From the customer view in https://admin.webex.com, go to Workspace, and do a search for your workspace.

2

Select the workspace, go to Devices, and click the cogwheel icon.

3

Toggle on Lock Settings on Touch Devices.

4

Click Done.