If you delete a call park that is currently in use, the call is sent back to the person who parked the call.

Before you begin

  • Make sure that your number range doesn't overlap with your voicemail prefix otherwise there will be a noticeable delay when the call is retrieved.

  • Set up or change your call park configuration during off-peak hours to avoid any service interruption.


From the customer view https://admin.webex.com, go to Services, choose Call > Features.


Click New, and then click Call Park.


Enter a name for the call park, and then click the right arrow .


Choose the range or enter the single number.

For a range of numbers, the call park name is displayed on the phone. For a single number, the number is displayed.


Add members to the call park.


Each call park that you create supports a maximum of 30 members.


Click Create.