If you delete a call park that is currently in use, the call is sent back to the person who parked the call.

Before you begin

  • Make sure that your number range doesn't overlap with your voicemail prefix otherwise there will be a noticeable delay when the call is retrieved.

  • Set up or change your call park configuration during off-peak hours to avoid any service interruption.

1

From the customer view https://admin.webex.com, go to Services, choose Call > Features.

2

Click New, and then click Call Park.

3

Enter a name for the call park, and then click the right arrow .

4

Choose the range or enter the single number.

For a range of numbers, the call park name is displayed on the phone. For a single number, the number is displayed.

5

Add members to the call park.


 

Each call park that you create supports a maximum of 30 members.

6

Click Create.