Bots in Webex Teams

Bots can help extend the functionality in Webex Teams to include third-party apps. You can add bots to Webex Teams spaces and interact directly with the third-party app from the space. When you've added the bot to the space, you can send a help message to the bot and the response includes the commands that the bot supports.

Bots can present information within Webex Teams in various ways. Through Cards, however, it is easier for users to interact directly with the bot’s response to a command.

Support

Check out all the available bots for Webex Teams at apphub.webex.com

If you’d like to report any issues, you can report them to devsupport@webex.com. “

Add the Trello Bot

You must first add the Trello bot to a new or existing space in Webex Teams and then link the bot to your Trello Account:

1

Go to Spaces , choose a space to add the Trello bot.


 

You can also create a new space with just the Trello bot.

2

Choose People , click Add People, and then enter the Trello bot name Trello.bot@webex.bot.

3

Enter help and send the message.

4

Click Link Trello Account and add your Trello account information. You can choose any authorization name.

When your Trello account is linked, enter help in the space with the bot, and send the message to see the following list of actions the bot can take:

Manage Trello Notifications

You can create new notifications or manage existing notifications for actions in Trello and you'll get notified in Webex Teams.

1

In the space with the Trello bot, enter help and send the message.

2

Click Manage Notifications and the bot returns a link to manage notifications from your browser. Select a notification type or edit an existing notification:

3

Enter a name for your notification, choose your authorization, and configure the remaining notification settings.

  1. Select the notification triggers that you want to receive notifications for:

Add New Item

You can add a new list, card, or board in Trello using the Trello bot.

1

In the space with the Trello bot, enter help and send the message.

2

Click Add new and choose from the following:

  • Card
  • List
  • Comment
3

Follow the prompts to complete the remaining details for your new card, list or comment.

Update Details

You can update details for a card or list in Trello within Webex Teams.

1

In the space with the Trello bot, enter help and send the message.

2

Click Update and choose from the following:

  • Specific Card, enter a name, and click Search Cards.
  • List, enter a name, and click Search list.

Get Details

You can quickly access information from Trello directly in Webex Teams.

1

In the space with the Trello bot, enter help and send the message.

2

Click Get and choose the information

3

You can use the card to search for a full or partial name of a list or card