Bots in Webex Teams

Bots can help to extend the functionality in Webex Teams to include a third-party app. You can add bots to Webex Teams spaces and interact directly with the third-party app from the space. When you've added the bot to the space you can send a help message to the bot and the response includes the commands that the bot supports.

You can add a bot to any type of space. Add a bot to your project space with other people and interact directly with the third-party app in your space. Or you can create a space with just you and the bot to interact with the third-party app.

The Cisco Webex App Hub contains a catalog of bots and apps developed by Cisco and third-party developers.

Cards in Webex Teams

Bots can present information within Webex Teams in various ways. However, using cards makes it easier for users to interact directly with the bot’s response to a command. You can select from drop-down menus, use buttons, and even use text fields to update and gather information.

For more information on the cards framework, see https://developer.webex.com/blog/new-buttons-cards-webex-teams.

You can report any issues on the bot with cards to devsupport@webex.com

Add the Asana Bot

You can add the Asana bot to any Webex Teams space.

1

Go to Spaces and choose a space to add the Asana bot.


 

You can also create a new space with just the Asana bot.

2

Choose People, click Add People and enter the Asana bot name: asana.bot@webex.bot.

3

Enter help and send the message.


 

If you’re in a group space, you’ll need to mention the bot directly by typing @asana help.

4

Click Link Asana Account and sign in with your Asana account information.

When you've successfully authorized your Asana account, you’ll recieve a confirmation in Webex Teams.

5

Select your Asana Organization or workspace and click Connect.

6

Then, select a project and click Link.

Manage Asana Notifications

You can create new notifications or manage existing notifications for changes to be notified right within Webex Teams.

1

In the space with the Asana bot, enter help and send the message.


 

You can also enter @asana Manage and send the message to manage notifications.

2

Click Manage Notifications, then select a notification type or edit an existing notification.

3

Click Save to save your notification settings.