When you make changes to phones associated with a place, you'll force all phones to automatically restart. To avoid interfering with any calls, make these changes during off-peak hours.

1

From the customer view in https://admin.webex.com, go to Places, and then choose a place.

2

Go to Call, scroll to Features, and then click Phone Button Layout and Speed Dials.

3

Choose one of the following actions:

  • Click and select Reorder.
  • Choose a button and click the pencil icon to change the name or number of that button. Click the trash icon to remove the button altogether. You can also create empty spaces between buttons.

     

    You can't edit primary lines, empty buttons, or buttons associated with hunt groups.

4

Click Save.

When you make changes to phones associated with a person, the phones automatically restart. To avoid interfering with any calls, make these changes during off-peak hours.

1

From the customer view in https://admin.webex.com, go to Users, and then choose a user.

2

Go to Call, scroll to Features, and then click Phone Button Layout and Speed Dials.

3

Choose one of the following actions:

  • Click and select Reorder.
  • Choose a button and click the pencil to change the name or number of that button. Click the trash to remove the button altogether. You can also create empty spaces between buttons.

     

    You can't edit primary lines, empty buttons, or buttons associated with hunt groups.

4

Click Save.