Time Zone Setup Options

  • Company time zone based on your business headquarters. This setting is used as a default for users and devices in your organization, and for your management portal. It is also used for voicemail, regardless of users' individual time zone settings.

  • Device-specific time zones for users. Consider this option for users with devices that are not located in the same area as your main office.

    Your users can also customize their own device time zone by going to https://settings.webex.com.

Set Your Company Time Zone


From the customer view in https://admin.webex.com, go to Services and then select Call > Service Settings.


Scroll to Regional Settings, search for a time zone or choose one from the drop-down list, and then click Save.

Other services, such as voicemail and portals, use this time zone value.

Set Device Time Zones for Specific Users


From the customer view in https://admin.webex.com, select one of the following options:

  • Go to Devices and then choose a device.
  • Go to Users choose a user, scroll to Devices and then choose a device that the user owns.

Scroll to Details, and then search for or choose an option in the Timezone drop-down.

The time zone changes as soon as you choose the option for the device. The device does not need a restart for this change to take effect.