Customize the phone's Settings menu to hide sensitive configurations and display only the items you want users to access.

By default, all menu items are visible on the phone. When you hide certain menu items, the index numbers of the remaining items will adjust automatically.

The custom settings take effect only on phones that have completed registration. On phones not yet onboarded to a calling system, all menu items remain visible.

1

From the customer view in Control Hub, go to Devices, and then select your phone.

2

Select All configurations.

3

Navigate to Phone > Menu Customization.

4

Set the menu items that you don't want users to access to Hide.

The availability of menu items may vary by phone model. If all child items are hidden, the corresponding parent menu is also hidden.
5

Select Next.

6

Review your changes and select Apply.

7

Select Close to close the page.