Set up Do Not Disturb (DND)

When Do Not Disturb (DND) is turned on, either no audible rings occur during the ringing-in state of a call, or no audible or visual notifications of any type occur.

One exception is the Multilevel Precedence and Preemption (MLPP) call. The user still receives the priority calls on the phone even though the DND is turned on.

When Do Not Disturb (DND) is turned on, the header section of the phone screen shows a red bar and the DND icon the DND-On icon .

You can configure the phone with a softkey template with DND as one of the selected features.

For more information, see Configure Software-Based Endpoints.

1	In Cisco Unified Communications Manager Administration, select Device > Phone.
2	Locate the phone that you will set up.
3	Navigate to the Do Not Disturb pane, set the following parameters: Do Not Disturb: Enable or disable DND on the phone. DND Option: Select Ring Off, Call Reject, or Use Common Phone Profile Setting. Do not choose Call Reject if you want priority (MLPP) calls to ring this phone when DND is turned on. DND Incoming Call Alert: Choose the type of alert (Disable, Flash Only or Beep Only) to play on a phone for incoming calls when DND is active. You can find both DND Option and DND Incoming Call Alert parameters in the following windows: Common Phone Profile window (Device > Device Settings > Common Phone Profile) Phone Configuration window (Device > Phone The setting in the Phone Configuration window takes precedence.
4	Click Save.

Cisco AI Assistant

Thanks for your feedback.

Small Business

Enterprise

Devices

Solutions For

Resources

Company