Webex App | VDI release notes
The Webex App VDI solution optimizes the audio and video for calls and meetings. Using a thin client device, such as a lightweight PC or laptop, users access Webex App from a remote virtual desktop (Citrix or VMware) environment. For calls, the media goes directly between users and avoids traversing the data center; for meetings, media goes between the Webex cloud and the user thin clients without another client in the middle.
Webex App VDI plugin extends the Cisco collaboration experience to virtual deployments so that users can use the full messaging, meeting, and calling functionality that the Webex App provides. Webex App VDI is released every two months as a Hosted Virtual Desktop (HVD) installer and a thin client plugin. Webex App VDI and Webex Meeting VDI plugins are bundled together for Windows and Mac based thin clients.
Virtual desktop infrastructure
With VDI, instead of a traditional desktop, you have a thin client and a hosted virtual desktop.
A thin client is a typically less costly and less powerful device than a desktop computer. Your organization may even use older, less powerful PCs as thin clients. Your hosted virtual desktop resides in a central server location called a data center. Your hosted virtual desktop includes your
-
Microsoft Windows desktop
-
Applications (such as Webex App)
-
Data
Using your thin client, you access your hosted virtual desktop over a secure Citrix or VMware connection.
Webex App works with VDI. However, sending the additional data that audio and video calls require, through the hosted virtual desktops, causes communications delays. This limitation is called the "hairpin" effect.
Webex App on VDI
Without optimization, Webex App messaging works as-is in a Virtual Desktop Infrastructure (VDI) environment. However, the full Webex App experience also includes calling and meetings, which require video and audio media processing.
Because of a limitation known as the hairpin effect, calling, meeting, and accompanying video capability are not supported without optimization. The additional bandwidth required for calls and video creates a bottleneck at the data center because the media flows from one user to the data center back to another user. As a result of this unoptimized media path and the lack of easy access to peripherals such as device speakers, microphone, and camera, the user experience is not ideal.
To reduce latency and to enhance media quality, the VDI plugin optimizes the media workflows by streaming media directly between users on thin client endpoints and leverages the hardware of the thin client machines to handle media processing. This media path does not go through the hosted virtual desktops (HVDs). The result is a stable and full-featured calling and meeting experience for your VDI users.
In this architecture, the Webex App is installed on the HVD in your VDI environment and required VDI plugins are installed on the user's thin client (typically a lightweight system, like a repurposed laptop or desktop).
Using a supported Linux or Windows-based thin client, users access the Webex App on the HVD from a remote virtual desktop environment. With supported versions of Webex App, users can use all of the built-in messaging, meetings, and calling on Webex App functionality on their thin client. Additionally, you can integrate Webex App VDI with a Unified CM or Webex Calling environment, so that users can use supported call features. You can also deploy the full featured meetings experience by installing the Webex App Meetings VDI plugin.
Administrators
Administrators can refer to the Deployment Guide for Cisco Webex App for Virtual Desktop Infrastructure (VDI) for more information about what features are supported, how to prepare your environment, and how to deploy the Webex App VDI solution.
| Release Date | Webex App (44.10.1.31028) | Webex App VDI Plugin (44.10.1.31028) |
|---|---|---|
|
Refresh version: October 24, 2024 First version: October 8, 2024 |
Windows 64-bit (Bundled Webex Meetings VDI plugin) |
|
| MacOS (Intel base) Installer (Bundled Webex Meetings VDI plugin) | ||
| MacOS (Apple Silicon) Installer (Bundled Webex Meetings VDI plugin) | ||
|
Linux eLux RP6 64-bit |
||
| HP ThinPro 64-bit | ||
|
Linux Ubuntu 64-bit |
||
| iGelOS: iGel website | ||
| Dell ThinOS: Dell Wyse website | ||
| Stratodesk NoTouchOS: Stratodesk documentation | ||
| 10Zig NOS: 10Zig website |
Download Linux version of Webex Meetings VDI plugins from Webex Meetings page.
Installation engine for Windows
The installation engine is a crucial component that ensures the correct version of VDI plugins is installed automatically. When the VDI plugin autoupgrade is enabled, upon connecting to HVD, the installation engine establishes a virtual channel. It checks the Webex App version on HVD, downloads the latest VDI plugin version, and upgrades the VDI plugin on a thin client to the compatible version. This component can be installed independently using the installation engine installer.
Download the installation engine for Windows here.
Restart Webex after the VDI plugin is automatically updated.
| Release Date | Webex App (44.8.1.30603) | Webex App VDI Plugin (44.8.1.30603) |
|---|---|---|
|
Refresh version: August 30, 2024 First version: August 14, 2024 |
Windows 64-bit (Bundled Webex Meetings VDI plugin) |
|
| MacOS (Intel base) Installer (Bundled Webex Meetings VDI plugin) | ||
| MacOS (Apple Silicon) Installer (Bundled Webex Meetings VDI plugin) | ||
|
Linux eLux RP6 64-bit |
||
| HP ThinPro 64-bit | ||
|
Linux Ubuntu 64-bit |
||
| iGelOS: iGel website | ||
| Dell ThinOS: Dell Wyse website | ||
| Stratodesk NoTouchOS: Stratodesk documentation | ||
| 10Zig NOS: 10Zig website |
Installation engine for Windows
The installation engine is a crucial component that ensures the correct version of VDI plugins is installed automatically. When the VDI plugin autoupgrade is enabled, upon connecting to HVD, the installation engine establishes a virtual channel. It checks the Webex App version on HVD, downloads the latest VDI plugin version, and upgrades the VDI plugin on a thin client to the compatible version. This component can be installed independently using the installation engine installer.
Download the installation engine for Windows here.
| Release Date | Webex App (44.6.3.30850) | Webex App VDI Plugin (44.6.0.30611) |
|---|---|---|
|
Refresh version: September 26, 2024 Refresh version: August 29, 2024 Refresh version: July 12, 2024 First version: June 25, 2024 |
Windows 64-bit (Bundled Webex Meetings VDI plugin) |
|
| MacOS (Intel base) Installer (Bundled Webex Meetings VDI plugin) | ||
| MacOS (Apple Silicon) Installer (Bundled Webex Meetings VDI plugin) | ||
|
Linux eLux RP6 64-bit |
||
| HP ThinPro 64-bit | ||
|
Linux Ubuntu 64-bit |
||
| iGelOS: iGel website | ||
| Dell ThinOS: Dell Wyse website | ||
| Stratodesk NoTouchOS: Stratodesk documentation | ||
| 10Zig NOS: 10Zig website |
Installation engine for Windows
The installation engine is a crucial component that ensures the correct version of VDI plugins is installed automatically. When the VDI plugin autoupgrade is enabled, upon connecting to HVD, the installation engine establishes a virtual channel. It checks the Webex App version on HVD, downloads the latest VDI plugin version, and upgrades the VDI plugin on a thin client to the compatible version. This component can be installed independently using the installation engine installer.
Download the installation engine for Windows here.
| Release Date | Webex App (44.4.0.29681) | Webex App VDI Plugin (44.4.0.29681) |
|---|---|---|
|
Refresh version 1: May 16, 2024 First version: April 16, 2024 |
Windows 64-bit (Bundled Webex Meetings VDI plugin) |
|
| MacOS (Intel base) Installer (Bundled Webex Meetings VDI plugin) | ||
| MacOS (Apple Silicon) Installer (Bundled Webex Meetings VDI plugin) | ||
|
Linux eLux RP6 64-bit |
||
| HP ThinPro 64-bit | ||
|
Linux Ubuntu 64-bit |
||
| iGelOS: iGel website | ||
| Dell ThinOS: Dell Wyse website | ||
| Stratodesk NoTouchOS: Stratodesk documentation | ||
| 10Zig NOS: 10Zig website |
Installation engine for Windows
The installation engine is a crucial component that ensures the correct version of VDI plugins is installed automatically. When the VDI plugin autoupgrade is enabled, upon connecting to HVD, the installation engine establishes a virtual channel. It checks the Webex App version on HVD, downloads the latest VDI plugin version, and upgrades the VDI plugin on a thin client to the compatible version. This component can be installed independently using the installation engine installer.
Download the installation engine for Windows here.
| Release Date | Webex App (44.2.0.29223) | Webex App VDI Plugin (44.2.0.29223) |
|---|---|---|
|
Refresh version 2: April 8, 2024 Refresh version 1: March 14, 2024 First version: February 8, 2024 |
Windows 64-bit (Bundled Webex Meetings VDI plugin) | |
| MacOS (Intel base) Installer (Bundled Webex Meetings VDI plugin) | ||
| MacOS (Apple Silicon) Installer (Bundled Webex Meetings VDI plugin) | ||
|
Linux eLux RP6 64-bit | ||
| HP ThinPro 64-bit | ||
|
Linux Ubuntu 64-bit | ||
| iGelOS: iGel website | ||
| Dell ThinOS: Dell Wyse website | ||
| Stratodesk NoTouchOS: Stratodesk documentation | ||
| 10Zig NOS: 10Zig website |
| Release Date | Webex App (43.12.0.28664) | Webex App VDI Plugin (43.12.0.28664) |
|---|---|---|
|
February 8, 2024 |
Windows 64-bit (Bundled Webex Meetings VDI plugin) | |
| MacOS (Intel base) Installer (Bundled Webex Meetings VDI plugin) | ||
| MacOS (Apple Silicon) Installer (Bundled Webex Meetings VDI plugin) | ||
|
Linux eLux RP6 64-bit | ||
| HP ThinPro 64-bit | ||
|
Linux Ubuntu 64-bit | ||
| iGelOS: iGel website | ||
| Dell ThinOS: Dell Wyse website | ||
| Stratodesk NoTouchOS: Stratodesk documentation | ||
| 10Zig NOS: 10Zig website |
| Release Date | Webex App (43.10.0.28473) | Webex App VDI Plugin (43.10.0.28101) |
|---|---|---|
|
January 23, 2024 |
Windows 64-bit (Bundled Webex Meetings VDI plugin) | |
| MacOS (Intel base) Installer (Bundled Webex Meetings VDI plugin) | ||
| MacOS (Apple Silicon) Installer (Bundled Webex Meetings VDI plugin) | ||
|
Linux eLux RP6 64-bit | ||
| HP ThinPro 64-bit | ||
|
Linux Ubuntu 64-bit | ||
| iGelOS: iGel website | ||
| Dell ThinOS: Dell Wyse website | ||
| Stratodesk NoTouchOS: Stratodesk documentation | ||
| 10Zig NOS: 10Zig website |
| Release Date | Webex App (43.8.0.27181) | Webex App VDI Plugin (43.8.0.27181) |
|---|---|---|
|
September 5, 2023 |
Windows 64-bit (Bundled Webex Meetings VDI plugin) | |
| MacOS (Intel base) Installer (Bundled Webex Meetings VDI plugin) | ||
| MacOS (Apple Silicon) Installer (Bundled Webex Meetings VDI plugin) | ||
|
Linux eLux RP6 64-bit | ||
| HP ThinPro 64-bit | ||
|
Linux Ubuntu 64-bit | ||
| iGelOS: iGel website | ||
| Dell ThinOS: Dell Wyse website | ||
| Stratodesk NoTouchOS: Stratodesk documentation | ||
| 10Zig NOS: 10Zig website |
|
Release Date | Webex App (43.6.0.26643) |
Webex App VDI Plugin(43.6.0.26643) |
|---|---|---|
|
July 11, 2023 |
Windows 64-bit (Bundled Webex Meetings VDI plugin) | |
| MacOS (Intel base) Installer (Bundled Webex Meetings VDI plugin) | ||
| MacOS (Apple Silicon) Installer (Bundled Webex Meetings VDI plugin) | ||
|
Linux eLux RP6 64-bit | ||
| HP ThinPro 64-bit | ||
|
Linux Ubuntu 64-bit | ||
| iGelOS: iGel website | ||
| Dell ThinOS: Dell Wyse website | ||
| Stratodesk NoTouchOS: Stratodesk documentation | ||
| 10Zig NOS: 10Zig website |
We support the Webex App on popular VDI infrastructure. When new platforms are added for a specific release, they are included in the notes under the Release tab for that specific release. You can find the complete list of platforms in the deployment guide, as linked below.
Connection broker for the hosted virtual desktop (HVD)
Thin client operating system
eLux RP 6 2104 LSTR and Ubuntu 16.04 LTS End of Life announcement
eLux RP 6 2104 LSTR and Ubuntu 16.04 LTS has reached its end-of-life. Vendors are no longer supporting these platforms. Starting with Webex App VDI and MC VDI version 43.10, users who have deployed Webex VDI plugins on these platforms won’t receive support and updates.
For eLux RP 6 2104 LSTR users, we recommend upgrading to eLux RP 6 2302 LSTR.
For Ubuntu 16.04 users, we recommend upgrading to Ubuntu 18.04 or higher.
Feature highlights
For new features for each release, see the Releases tab for more information.
-
Automatic upgrade of the Webex App on virtual desktop
-
Automatic upgrade of the VDI plugin on Windows or Mac thin clients
-
Fallback mode for VDI
-
Mobile and Remote Access (MRA)
-
Multiple monitors
-
Hardware acceleration and background noise reduction for Windows and Mac thin client
-
Virtual backgrounds for Windows, Mac, and Linux thin clients (Dell ThinOS and iGelOS), provided the devices meet the minimum system requirements.
The system requirements for Windows and Linux platforms are same as the Webex standalone app hosted on Windows.
The system requirements for Mac platforms are same as the Webex standalone app hosted on MacOS.
If you're using Webex App VDI in fallback mode or standalone mode, some peripheral devices may not work. Because the device mapping is handled by Citrix or VMware, you must contact them for further troubleshooting.
Fallback mode
Webex App VDI fallback mode offers short-term support for basic audio and video calls when VDI can't establish the virtual channel. Fallback mode supports standard calls and call recording. The full feature set isn't supported. Call quality is lower because of the server or network issues that cause the switch to fallback mode.
Webex App VDI supports backward compatibility: the latest Webex App VDI release supports the latest Webex App VDI plugin as well as four previous plugin releases (N-4).
While backwards compatibility is supported, we recommend that you and your users download the latest HVD installer and VDI thin client plugins from the Downloads tab.
|
Webex App version for VDI (installed on HVD) |
Compatible VDI plugin versions (installed on user thin clients) |
|---|---|
|
44.10.1.31028 44.10.0.30906 |
44.10
44.8
44.6
44.4
44.2
|
|
44.8.1.30603 44.8.0.30457 |
44.8
44.6
44.4
44.2
43.12
|
|
44.6.3.30850 44.6.2.30589 44.6.0.30148 44.6.0.30019 |
44.6
44.4
44.2
43.12
43.10
|
|
44.4.0.29681 44.4.0.29324 |
44.4
44.2
43.12
43.10
43.8*
|
|
44.2.0.29223 44.2.0.29005 44.2.0.28744 |
44.2
43.12
43.10
43.8*
43.6*
|
|
43.12.0.28664 43.12.0.28497 43.12.0.28141 |
43.12
43.10
43.8*
43.6*
43.4*
|
|
43.10.0.28473 43.10.0.28098 43.10.0.27853 43.10.0.27605 |
43.10
43.8*
43.6*
43.4*
43.2*
|
|
43.8.0.27181 43.8.0.27002 |
43.8
43.6*
43.4*
43.2*
42.12*
|
|
43.6.0.26643 43.6.0.26456 |
43.6
43.4*
43.2*
42.12*
42.10*
|
|
43.4.0.25959 43.4.0.25788 |
43.4
43.2*
42.12*
42.10*
|
|
43.2.0.25211 43.2.0.25157 |
43.2
42.12*
42.10*
42.8*
|
|
42.12.0.24485 |
42.12
42.10*
42.8*
42.6*
|
|
42.10.0.23814 |
42.10
42.8*
42.6*
42.4*
|
|
42.8.0.23281 42.8.0.23214 |
42.8
42.6*
42.4*
42.2*
|
|
42.6.0.22645 42.6.0.22565 |
42.6
42.4*
42.2*
41.12*
|
|
42.4.0.21893 |
42.4
42.2*
41.12*
41.10*
|
|
42.2.0.21338 |
42.2
41.12*
41.10*
41.8*
|
|
41.12.0.20899 |
41.12
41.10*
41.8*
41.6*
|
|
41.10.0.20213 |
41.10
41.8*
41.6*
41.4*
|
|
41.8.0.19732 |
41.8
41.6*
41.4*
41.1*
|
|
41.6.1.19162 |
41.6
41.4*
41.1*
3.0.16605.0*
|
|
41.4.0.18516 |
41.4
41.1*
3.0.16605.0*
3.0.15711.0*
|
|
41.1.0.17621 |
41.1
3.0.16605.0*
3.0.15711.0*
|
Features in backward compatibility mode
When a release of Webex App is working with an earlier VDI plugin, the solution is running in backward compatibility mode. In this mode, Webex App for VDI supports all messaging features but only basic calling features. In this mode, Webex App VDI also cannot ensure the video quality because some advanced features are still under continuous development and improvement. See the following list of supported features for backward compatibility mode:
-
Phone service registration (on-premises)
-
Phone service registration (MRA)
-
Call forwarding
-
Deskphone Control (On-premises)
-
Audio and video calls
-
Hold
-
Transfer
-
Mute/Unmute audio
-
Mute/Unmute video
-
Desktop sharing
-
Device selection
-
Device volume control
-
In-call device switching
The Webex App for VDI environments supports most of the Webex App for Windows features, unless otherwise noted.
The Webex App for VDI environments follows a bi-monthly release schedule, whereas the standalone Webex App for Windows is released monthly. Because of this difference in release schedule, the VDI version of the app does not include features that are released for the standalone version in the odd month. When the VDI version is released in the even month, it catches up on any missed features from the previous month.
Due to a mandatory update to our services, you won't be able to sign in using the following versions of Webex App (installed on the Windows-based HVD) from the following date:
-
July 31, 2021 for all versions up to (but not including) 41.1.0.17740
You must uninstall the app manually in the Windows Control Panel and optionally you can clear the cache. Download the latest Webex App HVD installer from the Downloads tab and install the MSI using the steps in Configure Hosted Virtual Desktop in Webex.
See the following sections for each release for a list of new features specific to VDI and limitations for that specific release.
44.10 October, Webex App VDI version 44.10.1.31028
We've refreshed the VDI version of Webex App 44.10 and the associated plugins.
These are the 44.10 thin client plugin versions:
- 44.10.1.31028 (Windows)
- 44.10.1.31028 (MacOS)
- 44.10.1.31028 (Linux)
44.10 October, Webex App VDI version 44.10.0.30906
We've released the VDI version of Webex App 44.10 and the associated plugins.
These are the 44.10 thin client plugin versions:
- 44.10.0.30906 (Windows)
- 44.10.0.30906 (MacOS)
- 44.10.0.30906 (Linux)
New release of VDI Infrastructure
Citrix Virtual Applications & Desktops 7 CR 2407
Citrix Virtual Applications & Desktops 7 LTSR 2402 Cu1
New release of Thin or Fat Client OS
Apple MacOS 15 Sequoia
Features
For newly supported features, see the October 2024 release information in Webex App | What's New.
Limitations
- Webex App VDI only supports to accept immersive sharing (Windows or MacOS thin clients)
- Citrix App Protection affects screen sharing in UCM Calling (blank screen)
- Optimize for my voice is not supported on Linux-based thin clients
- Optimize for all voices is not supported on Linux-based thin clients
- Directional audio is not supported on Linux-based thin clients
- Animated virtual background is not supported on Linux-based thin clients
- Azure Virtual Desktop (Linux and MacOS thin clients are not supported)
- The Webex App VDI plugin for Linux thin clients does not automatically upgrade
- MacOS security prevents the launch of VMWare Horizon client app if the Webex App VDI plugin is copied to the Horizon client folder before the first launch of the Horizon client
- 911 Wireless Location Reporting (CER) (Linux thin client is not supported)
- Automatically Optimize Shared Content (Linux thin client is not supported)
- Video boosting for camera (Linux thin client is not supported)
- Customized animated virtual background is not supported
- ICE support for media optimization for UCM calling (Linux thin client is not supported)
- ICE support for media optimization for Webex calling
- Share computer audio only works on Windows thin clients (Linux and MacOS thin clients are not supported)
- Music Mode (Linux thin client is not supported)
- Proximity Pair
- The maximum size of animated virtual background files under VDI is 50 MB, which is different from the native Windows size.
- The Citrix Workspace App for Linux connection bar overlaps the remote video or share screen.
- Amazon WorkSpaces with WSP(DCV) (Linux thin client is not supported)
- Hardware acceleration on AMD chips is not supported on Linux-based or MacOS thin clients
- Hardware acceleration on Intel chips is not supported on Linux-based thin clients
- Sign Language Interpretation
- Local recording is not supported
- While in a meeting on Webex App VDI, a screenshot of a shared content appears grey. This is because the media is sent to the thin client directly and is not present on the HVD.
- Remote Desktop Control during BFCP share for UCM calling is not supported under VDI
44.8 August, Webex App VDI version 44.8.1.30603
We've refreshed the VDI version of Webex App 44.8 and the associated plugins.
This update includes fixes for several internal and customer issues.
These are the 44.8 thin client plugin versions:
- 44.8.1.30603 (Windows)
- 44.8.1.30603 (MacOS)
- 44.8.1.30603 (Linux)
44.8 August, Webex App VDI version 44.8.0.30457
We've released the VDI version of Webex App 44.8 and the associated plugins.
This update includes fixes for several internal and customer issues.
These are the 44.8 thin client plugin versions:
- 44.8.0.30457 (Windows)
- 44.8.0.30457 (MacOS)
- 44.8.0.30457 (Linux)
New release of VDI Infrastructure
VMware Horizon 2406 (8.13)
Features
For newly supported features, see the August 2024 release information in Webex App | What's New.
Limitations
- Webex App VDI only supports to accept immersive sharing (Windows or MacOS thin clients)
- Citrix App Protection affects screen sharing in UCM Calling (blank screen)
- Optimize for my voice is not supported on Linux-based thin clients
- Optimize for all voices is not supported on Linux-based thin clients
- Directional audio is not supported on Linux-based thin clients
- Animated virtual background is not supported on Linux-based thin clients
- Azure Virtual Desktop (Linux and MacOS thin clients are not supported)
- The Webex App VDI plugin for Linux thin clients does not automatically upgrade
- MacOS security prevents the launch of VMWare Horizon client app if the Webex App VDI plugin is copied to the Horizon client folder before the first launch of the Horizon client
- 911 Wireless Location Reporting (CER) (Linux thin client is not supported)
- Automatically Optimize Shared Content (Linux thin client is not supported)
- Video boosting for camera (Linux thin client is not supported)
- Customized animated virtual background is not supported
- ICE support for media optimization for UCM calling (Linux thin client is not supported)
- ICE support for media optimization for Webex calling
- Share computer audio only works on Windows thin clients (Linux and MacOS thin clients are not supported)
- Music Mode (Linux thin client is not supported)
- Proximity Pair
- The maximum size of animated virtual background files under VDI is 50 MB, which is different from the native Windows size.
- The Citrix Workspace App for Linux connection bar overlaps the remote video or share screen.
- Amazon WorkSpaces with WSP(DCV) (Linux thin client is not supported)
- Hardware acceleration on AMD chips is not supported on Linux-based or MacOS thin clients
- Hardware acceleration on Intel chips is not supported on Linux-based thin clients
- Sign Language Interpretation
- Local recording is not supported
- While in a meeting on Webex App VDI, a screenshot of a shared content appears grey. This is because the media is sent to the thin client directly and is not present on the HVD.
- Remote Desktop Control during BFCP share for UCM calling is not supported under VDI
44.6 September, Webex App version 44.6.3.30850
We've refreshed the VDI version of Webex App 44.6. This update includes the fix for metrics issue.
44.6 August, Webex App version 44.6.2.30589
We've refreshed the VDI version of Webex App 44.6 and the associated plugins.
This update includes fixes for several internal and customer issues.
These are the 44.6 thin client plugin versions:
- 44.6.0.30611 (Windows)
- 44.6.0.30611 (MacOS)
- 44.6.0.30611 (Linux)
44.6 July, Webex App VDI version 44.6.0.30148
We've refreshed the VDI version of Webex App 44.6 and the associated plugins.
This update includes fixes for several internal and customer issues.
These are the 44.6 thin client plugin versions:
- 44.6.0.30148 (Windows)
- 44.6.0.30148 (MacOS)
44.6 June, Webex App VDI version 44.6.0.30019
We've released the VDI version of Webex App 44.6 and the associated plugins.
This update includes fixes for several internal and customer issues.
These are the 44.6 thin client plugin versions:
- 44.6.0.30019 (Windows)
- 44.6.0.30019 (MacOS)
- 44.6.0.30019 (Linux)
New release of VDI Infrastructure
Citrix Virtual Applications & Desktops 7 LTSR 2203 Cu5
Citrix Virtual Applications & Desktops 7 LTSR 1912 Cu9
Features
For newly supported features, see the June 2024 release information in Webex App | What's New.
Limitations
-
Webex App VDI only supports to accept immersive sharing (Windows or MacOS thin clients)
-
Citrix App Protection affects screen sharing in UCM Calling (blank screen)
-
Optimize for my voice is not supported on Linux-based thin clients
-
Optimize for all voices is not supported on Linux-based thin clients
-
Directional audio is not supported on Linux-based thin clients
-
Animated virtual background is not supported on Linux-based thin clients
-
Azure Virtual Desktop (Linux and MacOS thin clients are not supported)
-
The Webex App VDI plugin for Linux thin clients does not automatically upgrade
-
MacOS security prevents the launch of VMWare Horizon client app if the Webex App VDI plugin is copied to the Horizon client folder before the first launch of the Horizon client
-
911 Wireless Location Reporting (CER) (Linux thin client is not supported)
-
Automatically Optimize Shared Content (Linux thin client is not supported)
-
Video boosting for camera (Linux thin client is not supported)
-
Customized animated virtual background is not supported
-
ICE support for media optimization for UCM calling (Linux thin client is not supported)
-
ICE support for media optimization for Webex calling
- Share computer audio only works on Windows thin clients (Linux and MacOS thin clients are not supported)
-
Music Mode (Linux thin client is not supported)
-
Proximity Pair
-
The maximum size of animated virtual background files under VDI is 50 MB, which is different from the native Windows size.
-
The Citrix Workspace App for Linux connection bar overlaps the remote video or share screen.
-
Amazon WorkSpaces with WSP(DCV) (Linux thin client is not supported)
-
Hardware acceleration on AMD chips is not supported on Linux-based or MacOS thin clients
-
Hardware acceleration on Intel chips is not supported on Linux-based thin clients
-
Sign Language Interpretation
- Local recording is not supported
- While in a meeting on Webex App VDI, a screenshot of a shared content appears grey. This is because the media is sent to the thin client directly and is not present on the HVD.
- Remote Desktop Control during BFCP share for UCM calling is not supported under VDI
44.4 May, Webex App VDI version 44.4.0.29681
We've refreshed the VDI version of Webex App 44.4 and the associated plugins.
This update includes fixes for several internal and customer issues.
These are the 44.4 thin client plugin versions:
- 44.4.0.29681 (Windows)
- 44.4.0.29681 (MacOS)
- 44.4.0.29681 (Linux)
44.4 April, Webex App VDI version 44.4.0.29324
We've released the VDI version of Webex App 44.4 and the associated plugins.
This update includes fixes for several internal and customer issues.
These are the 44.4 thin client plugin versions:
- 44.4.0.29324 (Windows)
- 44.4.0.29324 (MacOS)
- 44.4.0.29324 (Linux)
New release of VDI Infrastructure
Citrix Virtual Applications & Desktops 7 LTSR 2402
New release of Thin or Fat Client OS
Unicon eLux RP 6 2302 LTSR CU3.1
Features
For newly supported features, see the April 2024 release information in Webex App | What's New.
Limitations
-
Webex App VDI only supports to accept immersive sharing (Windows or MacOS thin clients)
-
Citrix App Protection affects screen sharing in UCM Calling (blank screen)
-
Optimize for my voice is not supported on Linux-based thin clients
-
Optimize for all voices is not supported on Linux-based thin clients
-
Directional audio is not supported on Linux-based thin clients
-
Animated virtual background is not supported on Linux-based thin clients
-
Azure Virtual Desktop (Linux and MacOS thin clients are not supported)
-
The Webex App VDI plugin for Linux thin clients does not automatically upgrade
-
MacOS security prevents the launch of VMWare Horizon client app if the Webex App VDI plugin is copied to the Horizon client folder before the first launch of the Horizon client
-
911 Wireless Location Reporting (CER) (Linux thin client is not supported)
-
Automatically Optimize Shared Content (Linux thin client is not supported)
-
Video boosting for camera (Linux thin client is not supported)
-
Customized animated virtual background is not supported
-
ICE support for media optimization for UCM calling (Linux thin client is not supported)
-
ICE support for media optimization for Webex calling
- Share computer audio only works on Windows thin clients (Linux and MacOS thin clients are not supported)
-
Music Mode (Linux thin client is not supported)
-
Proximity Pair
-
The maximum size of animated virtual background files under VDI is 50 MB, which is different from the native Windows size.
-
The Citrix Workspace App for Linux connection bar overlaps the remote video or share screen.
-
Amazon WorkSpaces with WSP(DCV) (Linux thin client is not supported)
-
Hardware acceleration on AMD chips is not supported on Linux-based or MacOS thin clients
-
Hardware acceleration on Intel chips is not supported on Linux-based thin clients
-
Sign Language Interpretation
- Local recording is not supported
- While in a meeting on Webex App VDI, a screenshot of a shared content appears grey. This is because the media is sent to the thin client directly and is not present on the HVD.
- Remote Desktop Control during BFCP share for UCM calling is not supported under VDI.
April, Webex App VDI version 44.2.0.29223
We've released the VDI version of Webex App 44.2 and the associated plugins.
This update includes fixes for several internal and customer issues.
These are the 44.2 thin client plugin versions:
- 44.2.0.29223 (Windows)
- 44.2.0.29223 (MacOS)
- 44.2.0.29223 (Linux)
March, Webex App VDI version 44.2.0.29005
We've released the VDI version of Webex App 44.2 and the associated plugins.
This update includes fixes for several internal and customer issues.
These are the 44.2 thin client plugin versions:
- 44.2.0.29005 (Windows)
- 44.2.0.29005 (MacOS)
- 44.2.0.29005 (Linux)
February, Webex App VDI version 44.2.0.28744
We've released the VDI version of Webex App 44.2 and the associated plugins.
This update includes fixes for several internal and customer issues.
These are the 44.2 thin client plugin versions:
- 44.2.0.28744 (Windows)
- 44.2.0.28744 (MacOS)
- 44.2.0.28744 (Linux)
New release of VDI Infrastructure
VMware Horizon Agent 8 2312 (8.12)
New release of Thin or Fat Client OS
Unicon eLux RP 6 2302 LTSR CU2.1
Features
For newly supported features, see the January and February 2024 release information in Webex App | What's New.
Limitations
-
Webex App VDI only supports to accept immersive sharing (Windows or MacOS thin clients)
-
Citrix App Protection affects screen sharing in UCM Calling (blank screen)
-
Optimize for my voice is not supported on Linux-based thin clients
-
Optimize for all voices is not supported on Linux-based thin clients
-
Directional audio is not supported on Linux-based thin clients
-
Animated virtual background is not supported on Linux-based thin clients
-
Azure Virtual Desktop (Linux and MacOS thin clients are not supported)
-
The Webex App VDI plugin for Linux thin clients does not automatically upgrade
-
MacOS security prevents the launch of VMWare Horizon client app if the Webex App VDI plugin is copied to the Horizon client folder before the first launch of the Horizon client
-
911 Wireless Location Reporting (CER) (Linux thin client is not supported)
-
Automatically Optimize Shared Content (Linux thin client is not supported)
-
Video boosting for camera (Linux thin client is not supported)
-
Customized animated virtual background is not supported
-
ICE support for media optimization for UCM calling (Linux thin client is not supported)
-
ICE support for media optimization for Webex calling
- Share computer audio only works on Windows thin clients (Linux and MacOS thin clients are not supported)
-
Music Mode (Linux thin client is not supported)
-
Proximity Pair
-
The maximum size of animated virtual background files under VDI is 50 MB, which is different from the native Windows size.
-
The Citrix Workspace App for Linux connection bar overlaps the remote video or share screen.
-
Amazon WorkSpaces with WSP(DCV) (Linux thin client is not supported)
-
Hardware acceleration on AMD chips is not supported on Linux-based or MacOS thin clients
-
Hardware acceleration on Intel chips is not supported on Linux-based thin clients
-
Sign Language Interpretation
- Local recording is not supported
- Remote Desktop Control during BFCP share for UCM calling is not supported under VDI.
February, Webex App VDI version 43.12.0.28664
We've refreshed the VDI version of Webex App 43.12 and the associated plugins.
This update includes fixes for several internal and customer issues.
These are the 43.12 thin client plugin versions:
-
43.12.0.28664 (Windows)
-
43.12.0.28664 (MacOS)
-
43.12.0.28664 (Linux)
January, Webex App VDI version 43.12.0.28497
We've refreshed the VDI version of Webex App 43.12 and the associated plugins.
This update includes fixes for several internal and customer issues.
These are the 43.12 thin client plugin versions:
-
43.12.0.28497 (Windows)
-
43.12.0.28497 (MacOS)
-
43.12.0.28497 (Linux)
New release of VDI Infrastructure
Citrix Virtual Applications & Desktops 7 CR 2311
December, Webex App VDI version 43.12.0.28141
We've released the VDI version of Webex App 43.12 and the associated plugins.
This update includes fixes for several internal and customer issues.
These are the 43.12 thin client plugin versions:
-
43.12.0.28141 (Windows)
-
43.12.0.28141 (MacOS)
-
43.12.0.28141 (Linux)
New release of VDI Infrastructure
Citrix Virtual Applications & Desktops 7 LTSR 2203 Cu4
Amazon WorkSpaces
New release of Thin or Fat Client OS
Unicon eLux RP 6 2302 LTSR CU2
HP Thinpro 8.1
Features
For newly supported features, see the November and December 2023 release information in Webex App | What's New.
Limitations
-
Webex App VDI only supports to accept immersive sharing (Windows or MacOS thin clients)
-
Citrix App Protection affects screen sharing in UCM Calling (blank screen)
-
Optimize for my voice is not supported on Linux-based thin clients
-
Optimize for all voices is not supported on Linux-based thin clients
-
Directional audio is not supported on Linux-based thin clients
-
Animated virtual background is not supported on Linux-based thin clients
-
Azure Virtual Desktop (Linux and MacOS thin clients are not supported)
-
The Webex App VDI plugin for Linux thin clients does not automatically upgrade
-
MacOS security prevents the launch of VMWare Horizon client app if the Webex App VDI plugin is copied to the Horizon client folder before the first launch of the Horizon client
-
911 Wireless Location Reporting (CER) (Linux thin client is not supported)
-
Automatically Optimize Shared Content (Linux thin client is not supported)
-
Video boosting for camera (Linux thin client is not supported)
-
Customized animated virtual background is not supported
-
ICE support for media optimization for UCM calling (Linux thin client is not supported)
-
ICE support for media optimization for Webex calling
- Share computer audio only works on Windows thin clients (Linux and MacOS thin clients are not supported)
-
Music Mode (Linux thin client is not supported)
-
Proximity Pair
-
The maximum size of animated virtual background files under VDI is 50 MB, which is different from the native Windows size.
-
The Citrix Workspace App for Linux connection bar overlaps the remote video or share screen.
-
Amazon WorkSpaces with WSP(DCV) (Linux thin client is not supported)
-
Hardware acceleration on AMD chips is not supported on Linux-based or MacOS thin clients
-
Hardware acceleration on Intel chips is not supported on Linux-based thin clients
-
Sign Language Interpretation
- Local recording is not supported
- Remote Desktop Control during BFCP share for UCM calling is not supported under VDI.
December, Webex App VDI version 43.10.0.28101
We've refreshed the VDI version of Webex App 43.10 and the associated plugins.
This update includes fixes for several internal and customer issues.
These are the 43.10 thin client plugin versions:
-
43.10.0.28101 (Windows)
-
43.10.0.28101 (MacOS)
-
43.10.0.28101 (Linux)
New release of VDI Infrastructure:
VMware Horizon Agent 8 2309 (8.11)
November, Webex App VDI version 43.10.0.27853
We've refreshed the VDI version of Webex App 43.10 and the associated plugins.
This update includes fixes for several internal and customer issues.
These are the 43.10 thin client plugin versions:
-
43.10.0.27853 (Windows)
-
43.10.0.27853 (MacOS)
-
43.10.0.27853 (Linux)
New release of Thin or Fat Client OS
Apple MacOS 14 Sonoma
October, Webex App VDI version 43.10.0.27605
We've released the VDI version of Webex App 43.10 and the associated plugins.
This update includes fixes for several internal and customer issues.
These are the 43.10 thin client plugin versions:
-
43.10.0.27605 (Windows)
-
43.10.0.27605 (MacOS)
-
43.10.0.27605 (Linux)
New release of VDI Infrastructure
Citrix Virtual Applications & Desktops 7 CR 2308
Citrix Virtual Applications & Desktops 7 LTSR 1912 Cu8
New release of Thin or Fat Client OS
eLux RP 6 2302 LTSR CU 1.1
Features
For newly supported features, see the October and September 2023 release information in Webex App | What's New.
Limitations
-
Webex App VDI only supports to accept immersive sharing (Windows or MacOS thin clients)
-
Citrix App Protection affects screen sharing in UCM Calling (blank screen)
-
Optimize for my voice is not supported on Linux-based thin clients
-
Optimize for all voices is not supported on Linux-based thin clients
-
Directional audio is not supported on Linux-based thin clients
-
Animated virtual background is not supported on Linux-based thin clients
-
Azure Virtual Desktop (Linux and MacOS thin clients are not supported)
-
The Webex App VDI plugin for Linux thin clients does not automatically upgrade
-
MacOS security prevents the launch of VMWare Horizon client app if the Webex App VDI plugin is copied to the Horizon client folder before the first launch of the Horizon client
-
911 Wireless Location Reporting (CER) (Linux thin client is not supported)
-
Automatically Optimize Shared Content (Linux thin client is not supported)
-
Video boosting for camera (Linux thin client is not supported)
-
Customized animated virtual background is not supported
-
ICE support for media optimization for UCM calling (Linux thin client is not supported)
-
ICE support for media optimization for Webex calling
- Share computer audio only works on Windows thin clients (Linux and MacOS thin clients are not supported)
-
Music Mode (Linux thin client is not supported)
-
Proximity Pair
-
The maximum size of animated virtual background files under VDI is 50 MB, which is different from the native Windows size.
-
The Citrix Workspace App for Linux connection bar overlaps the remote video or share screen.
-
Hardware acceleration on AMD chips is not supported on Linux-based or MacOS thin clients.
-
Hardware acceleration on Intel chips is not supported on Linux-based thin clients.
- Local recording is not supported
September, Webex App VDI version 43.8.0.27181
We've refreshed the VDI version of Webex App 43.8 and the associated plugins.
This update includes fixes for several internal and customer issues.
These are the 43.8 thin client plugin versions:
-
43.8.0.27181 (Windows)
-
43.8.0.27181 (MacOS)
-
43.8.0.27181 (Linux)
August, Webex App VDI version 43.8.0.27002
We've released the VDI version of Webex App 43.8 and the associated plugins.
These are the 43.8 thin client plugin versions:
-
43.8.0.27002 (Windows)
-
43.8.0.27002 (MacOS)
-
43.8.0.27002 (Linux)
New release of Thin or Fat Client OS
eLux RP 6 2302 LTSR CU 1
Features
For newly supported features, see the June and August 2023 release information in Webex App | What's New.
Limitations
-
Webex App VDI only supports to accept immersive sharing (Windows or MacOS thin clients)
-
Citrix App Protection affects screen sharing in UCM Calling (blank screen)
-
Optimize for my voice is not supported on Linux-based thin clients
-
Optimize for all voices is not supported on Linux-based thin clients
-
Directional audio is not supported on Linux-based thin clients
-
Animated virtual background is not supported on Linux-based thin clients
-
Azure Virtual Desktop (Linux and MacOS thin clients are not supported)
-
The Webex App VDI plugin for Linux thin clients does not automatically upgrade
-
MacOS security prevents the launch of VMWare Horizon client app if the Webex App VDI plugin is copied to the Horizon client folder before the first launch of the Horizon client
-
911 Wireless Location Reporting (CER) (Linux thin client is not supported)
-
Automatically Optimize Shared Content (Linux thin client is not supported)
-
Video boosting for camera (Linux thin client is not supported)
-
Customized animated virtual background is not supported
-
ICE support for media optimization for UCM calling (Linux thin client is not supported)
-
ICE support for media optimization for Webex calling
- Share computer audio only works on Windows thin clients (Linux and MacOS thin clients are not supported)
-
Music Mode (Linux thin client is not supported)
-
Proximity Pair
-
The maximum size of animated virtual background files under VDI is 50 MB, which is different from the native Windows size.
-
The Citrix Workspace App for Linux connection bar overlaps the remote video or share screen.
-
Hardware acceleration on AMD chips is not supported on Linux-based or MacOS thin clients.
-
Hardware acceleration on Intel chips is not supported on Linux-based thin clients.
- Local recording is not supported.
July 11, Webex App VDI version 43.6.0.26643
We've refreshed the VDI version of Webex App 43.6 and the associated plugins.
This update includes fixes for several internal issues and new VDI infrastructure support.
These are the 43.6 thin client plugin versions:
-
43.6.0.26643 (Windows)
-
43.6.0.26643 (MacOS)
-
43.6.0.26643 (Linux)
June 27, Webex App VDI version 43.6.0.26456
We've released the VDI version of Webex App 43.6.0.26456
These are the 43.6 thin client plugin versions:
-
43.6.0.26456 (Windows)
-
43.6.0.26456 (MacOS)
-
43.6.0.26456 (Linux)
Added VDI support
Support for new release of VDI infrastructure:
-
Citrix Virtual Applications & Desktops 7 CR 2305
-
Citrix Virtual Applications & Desktops 7 LTSR 2203 Cu3
-
VMware Horizon Agent 8 2306 (8.10)
Features
For newly supported features, see the May and June 2023 release information in Webex App | What's New.
Limitations
-
Webex App VDI only supports to accept immersive sharing (Windows or MacOS thin clients)
-
Citrix App Protection affects screen sharing in UCM Calling (blank screen)
-
Optimize for my voice is not supported on Linux-based thin clients
-
Optimize for all voices is not supported on Linux-based thin clients
-
Directional audio is not supported on Linux-based thin clients
-
Animated virtual background is not supported on Linux-based thin clients
-
Azure Virtual Desktop (Linux and MacOS thin clients are not supported)
-
The Webex App VDI plugin for Linux thin clients does not automatically upgrade
-
MacOS security prevents the launch of VMWare Horizon client app if the Webex App VDI plugin is copied to the Horizon client folder before the first launch of the Horizon client
-
911 Wireless Location Reporting (CER) (Linux thin client is not supported)
-
Automatically Optimize Shared Content (Linux thin client is not supported)
-
Video boosting for camera (Linux thin client is not supported)
-
Customized animated virtual background is not supported
-
ICE support for media optimization for UCM calling (Linux thin client is not supported)
-
ICE support for media optimization for Webex calling
- Share computer audio only works on Windows thin clients (Linux and MacOS thin clients are not supported)
-
Music Mode (Linux thin client is not supported)
-
Proximity Pair
-
The maximum size of animated virtual background files under VDI is 50 MB, which is different from the native Windows size.
-
The Citrix Workspace App for Linux connection bar overlaps the remote video or share screen.
-
Hardware acceleration on AMD chips is not supported on Linux-based or MacOS thin clients.
-
Hardware acceleration on Intel chips is not supported on Linux-based thin clients.
- Local recording is not supported.
April 21, Webex App VDI version 43.4.0.25959
We've refreshed the VDI version of Webex App 43.4 and the associated plugins.
This update for Webex App on Windows and Mac includes some improvements for pronouns and translations.
These are the plugin versions:
-
43.4.0.25959 (Windows)
-
43.4.0.25959 (MacOS)
-
43.4.0.25959 (Linux)
April 5, Webex App VDI version 43.4.0.25788
We've released the VDI version of Webex App 43.4.
These are the 43.4 thin client plugin versions:
-
43.4.0.25788 (Windows)
-
43.4.0.25788 (MacOS)
-
43.4.0.25788 (Linux)
Features
For newly supported features, see the March and April 2023 release information in Webex App | What's New.
Added VDI support
Support for new release of VDI infrastructure:
-
Citrix Virtual Apps and Desktops 7 CR 2303
-
Citrix Virtual Apps and Desktops 7 LTSR 1912 Cu7
-
VMware Horizon 8 2303 (8.9)
Support for new release of Thin or Fat Client OS
-
Dell ThinOS 9.4
-
Unicon eLux RP 6 2302 LTSR
-
Ubuntu 22.04
Support for new OS on Hosted Virtual Desktop
Microsoft Windows 11
Limitations
-
Webex App VDI only supports to accept immersive sharing (Windows or MacOS thin clients)
-
Citrix App Protection affects screen sharing in UCM Calling (blank screen)
-
Optimize for my voice is not supported on Linux-based thin clients
-
Optimize for all voices is not supported on Linux-based thin clients
-
Directional audio is not supported on Linux-based thin clients
-
Animated virtual background is not supported on Linux-based thin clients
-
Azure Virtual Desktop (Linux and MacOS thin clients are not supported)
-
The Webex App VDI plugin for Linux thin clients does not automatically upgrade
-
MacOS security prevents the launch of VMWare Horizon client app if the Webex App VDI plugin is copied to the Horizon client folder before the first launch of the Horizon client
-
911 Wireless Location Reporting (CER) (Linux thin client is not supported)
-
Automatically Optimize Shared Content (Linux thin client is not supported)
-
Video boosting for camera (Linux thin client is not supported)
-
Customized animated virtual background is not supported
-
ICE support for media optimization for UCM calling (Linux thin client is not supported)
-
ICE support for media optimization for Webex calling
- Share computer audio only works on Windows thin clients (Linux and MacOS thin clients are not supported)
-
Music Mode (Linux thin client is not supported)
-
Proximity Pair
-
Ringer/Alerts volume control in Audio Settings Page (only works on Windows plugin with Citrix)
-
The maximum size of animated virtual background files under VDI is 50 MB, which is different from the native Windows size.
-
The Citrix Workspace App for Linux connection bar overlaps the remote video or share screen.
-
Hardware acceleration on AMD chips is not supported on Linux-based or MacOS thin clients
-
Hardware acceleration on Intel chips is not supported on Linux-based thin clients
February 14, Webex App VDI version 43.2.0.25211
We've refreshed the VDI version of Webex App 43.2.
This version fixes a cloud calling issue that was in the previous version of 43.2.
These are the 43.2 thin client plugin versions:
-
43.2.0.25211 (Windows)
-
43.2.0.25211 (MacOS)
-
43.2.0.25211 (Linux)
February 10, Webex App VDI version 43.2.0.25157
We've released the VDI version of Webex App 43.2.
These are the 43.2 thin client plugin versions:
-
43.2.0.25157 (Windows)
-
43.2.0.25157 (MacOS)
-
43.2.0.25157 (Linux)
Features
For newly supported features, see the January and February 2023 release information in Webex App | What's New.
Added VDI support
Support for new release of VDI Infrastructure:
-
Citrix Virtual Apps and Desktops 7 CR 2212
-
Citrix Virtual Apps and Desktops 7 LTSR 2203 Cu2
-
VMware Horizon 8 2212 (8.8.0)
Cisco Unified Communications Manager
To enable VDI "Device Mobility Support", the minimum required version of Cisco Unified Communications Manager is 12.5(1)SU7a
Minimum hardware requirements for virtual background on Linux-based thin clients
With AMD processors
-
Model Rayzen 5: 4 CPUs, 4 GB memory
-
Model Other: 6 CPUs, 4 GB Memory
With Intel processors:
-
Model Core i3, i5, i7, i9: 4th Generation, 4 CPUs, 4 GB Memory
-
Model Celeron: 4 CPUs, 4 GB Memory
-
Model Pentium(R): Silver (Brand), 4 CPUs, 4 GB Memory
With Other processors:
8 CPUs, 4 GB Memory
Limitations
-
Citrix App Protection affects screen sharing in UCM Calling (blank screen)
-
Optimize for my voice is not supported on Linux-based thin clients
-
Optimize for all voices is not supported on Linux-based thin clients
-
Directional audio is not supported on Linux-based thin clients
-
Hardware acceleration for video is not supported on Linux-based or MacOS thin clients
-
Hardware acceleration for sharing is not supported on Linux-based or MacOS thin clients
-
Animated virtual background is not supported on Linux-based thin clients
-
Azure Virtual Desktop (Linux and MacOS thin clients are not supported)
-
The Webex App VDI plugin for Linux thin clients does not automatically upgrade
-
MacOS security prevents the launch of VMWare Horizon client app if the Webex App VDI plugin is copied to the Horizon client folder before the first launch of the Horizon client
-
911 Wireless Location Reporting (CER) (Linux thin client is not supported)
-
Automatically Optimize Shared Content (Linux thin client is not supported)
-
Video boosting for camera (Linux thin client is not supported)
-
Customized animated virtual background is not supported
-
ICE support for media optimization (Linux thin client is not supported)
- Share computer audio only works on Windows thin clients (Linux and MacOS thin clients are not supported)
-
Music Mode (Linux thin client is not supported)
-
Proximity Pair
-
Ringer/Alerts volume control in Audio Settings Page (only works on Windows plugin with Citrix)
-
The maximum size of animated virtual background files under VDI is 50 MB, which is different from the native Windows size.
-
The Citrix Workspace App for Linux connection bar overlaps the remote video or share screen.
December 8, Webex App VDI version 42.12.0.24485
We've released the VDI version of Webex App 42.12.
These are the 42.12 thin client plugin versions:
-
42.12.0.24485 (Windows)
-
42.12.0.24485 (MacOS)
-
42.12.0.24485 (Linux)
Features
For newly supported features, see the November 2022 and December 2022 release information in Webex App | What's New.
Added VDI support
Support for new release of VDI Infrastructure:
-
Citrix Virtual Desktops and Applications 7 LTSR 1912 Cu6
-
VMware Horizon 8 2209
Support for operating systems:
-
Apple MacOS 13 Ventura
-
HP Thinpro 8.0
-
Dell ThinOS 9.3
Support for Apple devices with M2 chips.
Limitations
-
Citrix App Protection affects screen sharing in UCM Calling (blank screen)
-
Optimize for my voice is not supported on Linux-based thin clients
-
Optimize for all voices is not supported on Linux-based thin clients
-
Directional audio is not supported on Linux-based thin clients
-
Hardware acceleration for video is not supported on Linux-based or MacOS thin clients
-
Hardware acceleration for sharing is not supported on Linux-based or MacOS thin clients
-
Azure Virtual Desktop (Linux and MacOS thin clients are not supported)
-
The Webex App VDI plugin for Linux thin clients does not automatically upgrade
-
MacOS security prevents the launch of VMWare Horizon client app if the Webex App VDI plugin is copied to the Horizon client folder before the first launch of the Horizon client
-
911 Wireless Location Reporting (CER) (Linux thin client is not supported)
-
Automatically Optimize Shared Content (Linux thin client is not supported)
-
Background noise reduction (Linux thin client is not supported)
-
Blur and virtual background (Linux thin client is not supported)
-
Video boosting for camera (Linux thin client is not supported)
-
Customized animated virtual background is not supported
-
ICE support for media optimization (Linux thin client is not supported)
- Share computer audio only works on Windows thin clients (Linux and MacOS thin clients are not supported)
-
Music Mode (Linux thin client is not supported)
-
Proximity Pair
-
Ringer/Alerts volume control in Audio Settings Page (only works on Windows plugin with Citrix)
-
The maximum size of animated virtual background files under VDI is 50 MB, which is different from the native Windows size.
-
The Citrix Workspace App for Linux connection bar overlaps the remote video or share screen.
October 10, Webex App VDI version 42.10.0.23814
We've released the VDI version of Webex App 42.10.
These are the 42.10 thin client plugin versions:
-
42.10.0.23814 (Windows)
-
42.10.0.23814 (MacOS)
-
42.10.0.23814 (Linux)
Features
For newly supported features, see the September 2022 and October 2022 release information in Webex App | What's New.
Added VDI support
New release of VDI Infrastructure:
-
Citrix Virtual Desktops and Applications 7 CR 2209
Limitations
-
Citrix App Protection affects screen sharing in UCM Calling (blank screen)
-
Optimize for my voice is not supported on Linux-based thin clients
-
Directional audio is not supported on Linux-based thin clients
-
Hardware acceleration for video is not supported on Linux-based or MacOS thin clients
-
Hardware acceleration for sharing is not supported on Linux-based or MacOS thin clients
-
Azure Virtual Desktop (Linux and MacOS thin clients are not supported)
-
The Webex App VDI plugin for Linux thin clients does not automatically upgrade
-
MacOS security prevents the launch of VMWare Horizon client app if the Webex App VDI plugin is copied to the Horizon client folder before the first launch of the Horizon client
-
911 Wireless Location Reporting (CER) (Linux thin client is not supported)
-
Automatically Optimize Shared Content (Linux thin client is not supported)
-
Background noise reduction (Linux thin client is not supported)
-
Blur and virtual background (Linux thin client is not supported)
-
Video boosting for camera (Linux thin client is not supported)
-
Customized animated virtual background is not supported
-
ICE support for media optimization (Linux thin client is not supported)
- Share computer audio only works on Windows thin clients (Linux and MacOS thin clients are not supported)
-
Music Mode (Linux thin client is not supported)
-
Proximity Pair
-
Ringer/Alerts volume control in Audio Settings Page (only works on Windows plugin with Citrix)
-
The maximum size of animated virtual background files under VDI is 50 MB, which is different from the native Windows size.
-
The Citrix Workspace App for Linux connection bar overlaps the remote video or share screen.
August 25, Webex App VDI version 42.8.0.23281
We've refeshed the VDI version of Webex App 42.8.
This Webex App version fixes an issue where users who had calling disable would occasionally see missing or blank chats.
These are the refreshed 42.8 thin client plugin versions:
-
42.8.0.23281 (Windows)
-
42.8.0.23281 (MacOS)
-
42.8.0.23281 (Linux)
August 12, Webex App VDI version 42.8.0.23214
We've released VDI version of Webex App 42.8.
These are the 42.8 thin client plugin versions:
-
42.8.0.23214 (Windows)
-
42.8.0.23214 (MacOS)
-
42.8.0.23214 (Linux)
Features
For newly supported features, see the July 2022 and August 2022 release information in Webex App | What's New.
Added VDI support
New release of VDI Infrastructure:
-
Citrix Virtual Apps and Desktops 7 2203 LTSR CU1
-
Citrix Virtual Apps and Desktops 7 CR 2206
If you deploy Citrix Virtual Apps and Desktops 7 CR 2206, you must upgrade to Webex App version 42.8 on the hosted virtual desktop (HVD). This ensures the virtual channel continues working normally. -
VMware Horizon 8 2206
Limitations
-
Citrix App Protection affects screen sharing in UCM Calling (blank screen)
-
Optimize for my voice is not supported on Linux-based thin clients
-
Hardware acceleration for video is not supported on Linux-based or MacOS thin clients
-
Hardware acceleration for sharing is not supported on Linux-based or MacOS thin clients
-
Azure Virtual Desktop (Linux and MacOS thin clients are not supported)
-
The Webex App VDI plugin for Linux thin clients does not automatically upgrade
-
MacOS security prevents the launch of VMWare Horizon client app if the Webex App VDI plugin is copied to the Horizon client folder before the first launch of the Horizon client
-
911 Wireless Location Reporting (CER) (Linux thin client is not supported)
-
Automatically Optimize Shared Content (Linux thin client is not supported)
-
Background noise reduction (Linux thin client is not supported)
-
Blur and virtual background (Linux thin client is not supported)
-
Video boosting for camera (Linux thin client is not supported)
-
Customized animated virtual background is not supported
-
ICE support for media optimization (Linux thin client is not supported)
-
Music Mode (Linux thin client is not supported)
-
Proximity Pair
-
Remote Desktop Control over direct 1:1 call
-
Ringer/Alerts volume control in Audio Settings Page (only works on Windows plugin with Citrix)
-
The maximum size of animated virtual background files under VDI is 50 MB, which is different from the native Windows size.
-
The Citrix Workspace App for Linux connection bar overlaps the remote video or share screen.
June 17, Webex App VDI version 42.6.0.22645
We've refeshed the VDI version of Webex App 42.6.
These are the refreshed 42.6 thin client plugin versions:
-
42.6.0.22645 (Windows)
-
42.6.0.22645 (MacOS)
-
42.6.0.22645 (Linux)
This version fixes the issue related to proxy settings that could prevent the plugin from starting up on some Linux thin clients.
June 9, Webex App VDI version 42.6.0.22565
We've released VDI version of Webex App 42.6.
These are the 42.6 thin client plugin versions:
-
42.6.0.22565 (Windows)
-
42.6.0.22565 (MacOS)
-
42.6.0.22565 (Linux)
Features
For newly supported features, see the May 2022 and June 2022 release information in Webex App | What's New.
Added VDI support
New release of VDI Infrastructure: VMware Horizon 8 2203 (8.5)
Features in Webex App
The VDI solution is aligned with new features of the Webex windows client (UCF Meetings and Calling). The following features are implemented and verified in VDI environment.
Unified CM calling
-
[Multi call] Barge for shared line
-
[Multi call] Message waiting indicator (MWI) and missed call counter per line
-
[Multi call] "Always Visible" Shared Line/Multi-line support + Privacy toggle
-
In the main window & Quick Call, hide phone numbers in the line selection drop down list
Full-featured meetings
-
Resize the CC box
-
In-meeting options: Reactions, Share, Plist toggle
-
Video boosting for camera video from video sender
-
PSTN audio connection enhancements
-
PSTN users now able to see the active speaker
Limitations
-
Optimize for my voice is not supported on Linux-based thin clients
-
Hardware acceleration for video is not supported on Linux-based or MacOS thin clients
-
Hardware acceleration for sharing is not supported on Linux-based or MacOS thin clients
-
Azure Virtual Desktop (Linux and MacOS thin clients are not supported)
-
The Webex App VDI plugin for Linux thin clients does not automatically upgrade
-
MacOS security prevents the launch of VMWare Horizon client app if the Webex App VDI plugin is copied to the Horizon client folder before the first launch of the Horizon client
-
911 Wireless Location Reporting (CER) (Linux thin client is not supported)
-
Automatically Optimize Shared Content (Linux thin client is not supported)
-
Background noise reduction (Linux thin client is not supported)
-
Blur and virtual background (Linux thin client is not supported)
-
Video boosting for camera (Linux thin client is not supported)
-
Customized animated virtual background is not supported
-
Citrix App Protection affects screen sharing (blank screen)
-
ICE support for media optimization (Linux thin client is not supported)
-
Music Mode (Linux thin client is not supported)
-
Proximity Pair
-
Remote Desktop Control over direct 1:1 call
-
Ringer/Alerts volume control in Audio Settings Page (only works on Windows plugin with Citrix)
-
Scrollbar is not supported (even it is visible) while sharing contents are zoomed in.
-
The maximum size of animated virtual background files under VDI is 50 MB, which is different from the native Windows size.
-
The Citrix Workspace App for Linux connection bar overlaps the remote video or share screen.
June 14, Webex VDI plugins for Linux
We refreshed the following Webex VDI thin client plugins:
- Linux plugin for Ubuntu and ThinPro: new version 42.4.1.22585
This version fixes the issue related to proxy settings that could prevent the plugin from starting up on these Linux thin clients.
April 6, Webex App VDI version 42.4.0.21893
We've released VDI version of Webex App 42.4.
These are the 42.2 thin client plugin versions:
-
42.4.0.21893 (Windows)
-
42.4.0.21893 (MacOS)
-
42.4.0.21893 (Linux)
Features
For newly supported features, see the March 2022 and April 2022 release information in Webex App | What's New.
Added VDI support
-
Stratodesk NoTouch thin client and OS support
Webex VDI now supports the Stratodesk NoTouch OS and thin client.
-
New release of VDI Infrastructure:
-
Citrix Virtual Apps and Desktops 7 1912 Long Term Service Release (LTSR) Cumulative Update (CU) 5
-
Citrix Virtual Apps and Desktops 7 2203 Long Term Service Release (LTSR)
-
New hosted virtual desktop (HVD) OS
VDI now supports Windows Server 2022.
FIPS support
FIPS support on Webex VDI (Ubuntu, eLux, ThinPro, iGel, 10Zig)
Limitations
-
Optimize for my voice is not supported on Linux-based thin clients
-
Hardware acceleration for video is not supported on Linux-based or MacOS thin clients
-
Hardware acceleration for sharing is not supported on Linux-based or MacOS thin clients
-
Azure Virtual Desktop (Linux and MacOS thin clients are not supported)
-
The Webex App VDI plugin for Linux thin clients does not automatically upgrade
-
MacOS security prevents the launch of VMWare Horizon client app if the Webex App VDI plugin is copied to the Horizon client folder before the first launch of the Horizon client
-
911 Wireless Location Reporting (CER) (Linux thin client is not supported)
-
Automatically Optimize Shared Content (Linux thin client is not supported)
-
Background noise reduction (Linux thin client is not supported)
-
Blur and virtual background (Linux thin client is not supported)
-
Customized animated virtual background is not supported
-
Citrix App Protection affects screen sharing (blank screen)
-
ICE support for media optimization (Linux thin client is not supported)
-
Music Mode (Linux thin client is not supported)
-
Proximity Pair
-
Remote Desktop Control over direct 1:1 call
-
Ringer/Alerts volume control in Audio Settings Page (only works on Windows plugin with Citrix)
-
Scrollbar is not supported (even it is visible) while sharing contents are zoomed in.
-
The maximum size of animated virtual background files under VDI is 50 MB, which is different from the native Windows size.
-
The Citrix Workspace App for Linux connection bar overlaps the remote video or share screen.
June 14, Webex VDI plugins for Linux
We refreshed the following Webex VDI thin client plugins:
- Linux plugin for Ubuntu and ThinPro: new version 42.2.0.22584
This version fixes the issue related to proxy settings that could prevent the plugin from starting up on these Linux thin clients.
February 2, Webex App VDI version 42.2.0.21338
We've released VDI version of Webex App 42.2.
These are the 42.2 thin client plugin versions:
-
42.2.0.21338 (Windows)
-
42.2.0.21338 (MacOS)
-
42.2.0.21338 (Linux)
Features
For newly supported features, see the January 2022 and February 2022 release information in Webex App | What's New.
Added VDI support
-
Added intelligence to the automatic upgrade of Webex App on the virtual desktop.
Webex App does not upgrade itself with every monthly release. It automatically upgrades when a new virtual desktop version becomes available (every second month).
-
Added automatic upgrade for the VDI plugins.
You can configure the plugins to automatically upgrade, by setting a registry key on the virtual desktop. This feature helps you to keep the plugins synchronized with the Webex App version. See Upgrade management in the Deployment guide for Webex App for Virtual Desktop Infrastructure (VDI).
The plugins associated with App version 42.2.0.21338 are:
-
42.2.0.21338 (Windows)
-
42.2.0.21486 (MacOS)
-
42.2.0.21338 (Linux: eLux)
-
42.2.0.22584 (Linux: Ubuntu, HP Thinpro)
-
-
Enabled roaming call history.
Call history is now in the roaming profile, which means that a Webex VDI user's call history can be independently preserved across different hosts, or non-persistent sessions.
-
Improved the version mismatch warning.
User is only warned if the plugin is incompatible with the Webex App on the virtual desktop. Previously, a user could see the warning even if the plugin was compatible with the Webex App.
Features in Webex App
-
New Share button to help users change sharing source.
-
New option to change camera quality mode to improve performance.
-
Enabled Direct 3D flip mode, to improve performance of the Webex App on Windows.
Full featured meetings
-
Administrator can manage virtual background images.
-
Host can stop a participant's video.
-
Before the meeting, the user gets a warning about microphone permissions in case they prevented apps from accessing the microphone.
-
During meeting on Windows version of Webex App, users can receive warnings about microphone or speaker errors.
-
Added beep tones to notify user when other people join the meeting.
-
Users get a voice prompt to press 1 to join, when getting a call back to connect to meeting audio
Limitations
-
Optimize for my voice is not supported on Linux-based thin clients
-
Hardware acceleration for video is not supported on Linux-based or MacOS thin clients
-
Hardware acceleration for sharing is not supported on Linux-based or MacOS thin clients
-
Azure Virtual Desktop (Linux and MacOS thin clients are not supported)
-
The Webex App VDI plugin for Linux thin clients does not automatically upgrade
-
MacOS security prevents the launch of VMWare Horizon client app if the Webex App VDI plugin is copied to the Horizon client folder before the first launch of the Horizon client
-
911 Wireless Location Reporting (CER) (Linux thin client is not supported)
-
Automatically Optimize Shared Content (Linux thin client is not supported)
-
Background noise reduction (Linux thin client is not supported)
-
Blur and virtual background (Linux thin client is not supported)
-
Customized animated virtual background is not supported
-
Citrix App Protection affects screen sharing (blank screen)
-
FIPS certification (Dell ThinOS and IGEL OS are not supported)
-
ICE support for media optimization (Linux thin client is not supported)
-
Music Mode (Linux thin client is not supported)
-
Proximity Pair
-
Remote Desktop Control over direct 1:1 call
-
Ringer/Alerts volume control in Audio Settings Page (only works on Windows plugin with Citrix)
-
Scrollbar is not supported (even it is visible) while sharing contents are zoomed in.
-
The Citrix Workspace App for Linux connection bar overlaps the remote video or share screen.
Features
For newly supported features, see the December 2021 release information in What's new for Webex App.
Added VDI support
-
Thin client plugin—Single (Bundled) Installer for Webex App VDI Client Plugin and Meetings VDI Client Plugin (Windows & macOS)
-
Connection broker—Citrix Virtual Apps and Desktops 7 LTSR 1912 Cu4
-
Thin client—macOS 12 (Monterey) and Windows 11
Limitations
-
Optimize for my voice is not supported on Linux-based thin clients
-
Hardware acceleration for video is not supported on Linux-based or MacOS thin clients
-
Hardware acceleration for sharing is not supported on Linux-based or MacOS thin clients
-
Azure Virtual Desktop (Linux and MacOS thin clients are not supported)
-
911 Wireless Location Reporting (CER) (Linux thin client is not supported)
-
Automatically Optimize Shared Content (Linux thin client is not supported)
-
Background noise reduction (Linux thin client is not supported)
-
Blur and virtual background (Linux thin client is not supported)
-
Citrix App Protection affects screen sharing (blank screen)
-
FIPS certification (Dell ThinOS and IGEL OS are not supported)
-
ICE support for media optimization (Linux thin client is not supported)
-
Music Mode (Linux thin client is not supported)
-
Proximity Pair
-
Remote Desktop Control over direct 1:1 call
-
Ringer/Alerts volume control in Audio Settings Page (only works on Windows plugin with Citrix)
-
Scrollbar is not supported (even it is visible) while sharing contents are zoomed in.
-
The Citrix Workspace App for Linux connection bar overlaps the remote video or share screen.
Features
For newly supported features, see the October 2021 release information in What's New for Webex.
Added VDI Support
-
MacOS VDI plugin
-
XenApp and XenDesktop (7.15 LTSR up to Cu8)
-
Citrix Virtual Apps and Desktops 7 CR 2109
Limitations
-
Optimize for my voice is not supported on Linux-based thin clients
-
Hardware acceleration for video is not supported on Linux-based or MacOS thin clients
-
Hardware acceleration for sharing is not supported on Linux-based or MacOS thin clients
-
911 Wireless Location Reporting (CER) (Linux thin client is not supported)
-
Automatically Optimize Shared Content (Linux thin client is not supported)
-
Background noise reduction (Linux thin client is not supported)
-
Blur and virtual background (Linux thin client is not supported)
-
Citrix App Protection affects screen sharing (blank screen)
-
FIPS certification (Dell ThinOS and IGEL OS are not supported)
-
ICE support for media optimization (Linux thin client is not supported)
-
Music Mode (Linux thin client is not supported)
-
Proximity Pair
-
Remote Desktop Control over direct 1:1 call
-
Ringer/Alerts volume control in Audio Settings Page (only works on Windows plugin with Citrix)
-
Scrollbar is not supported (even it is visible) while sharing contents are zoomed in.
-
The Citrix Workspace App for Linux connection bar overlaps the remote video or share screen.
Features
For newly supported features, see the August 2021 release information in What's New for Webex.
Added VDI Support
-
Citrix Virtual Apps an Desktop CR version 7 2106
-
eLux RP6 2104 LTSR
-
VMware Horizon 8 2106
Limitations
-
Hardware acceleration for video is not supported on Linux-based or MacOS thin clients
-
Hardware acceleration for sharing is not supported on Linux-based or MacOS thin clients
-
911 Wireless Location Reporting (CER) (Linux thin client is not supported)
-
Automatically Optimize Shared Content (Linux thin client is not supported)
-
Background noise reduction (Linux thin client is not supported)
-
Blur and virtual background (Linux thin client is not supported)
-
Citrix app protection mode
-
FIPS certification (Dell ThinOS and IGEL OS are not supported)
-
ICE support for media optimization (Linux thin client is not supported)
-
Music Mode (Linux thin client is not supported)
-
Proximity Pair
-
Remote Desktop Control over direct 1:1 call
-
Ringer/Alerts volume control in Audio Settings Page (only works on Windows plugin with Citrix)
-
Scrollbar is not supported (even it is visible) while sharing contents are zoomed in.
-
Silent Monitoring (Contact Center)
-
Whisper Announcement (Contact Center)
-
The Citrix Workspace App for Linux connection bar overlaps the remote video or share screen.
HVD version: 41.6.1.19162
Thin client version: 41.6.1.19187
Before this release, the Webex App app for VDI released every three months. From this release onward, the release frequency will change to every two months. We will also support the latest release and the previous three releases (N-3)—see the Version Support section for more information.
This release is rebranded for the New Webex Suite. For more information, see the New Webex Suite and Branding announcement.
Features
Calling:
-
Blur and virtual backgrounds (Windows)—Blurring your background makes your surroundings appear out of focus so people can't see what's going on behind you. Or maybe you just want to make it look like you're on a beach soaking up the sun. You can replace your surroundings with one of the preset backgrounds or an image of your own.
-
Call recording—Your administrator determines how much control you have over recording your calls. Depending on your setup, your incoming and outgoing calls may be recorded automatically or you may be able to decide which calls you want to record. When a call is being recorded, that recording continues whether you move the call to another device, merge the call with another active call, or make a conference call. You're presented with a visual indicator letting you know when a call is being recorded.
-
Move a call into a meeting—When you're in a call with someone who's internal or external to your organization, you can take advantage of advanced meetings features such as transcriptions, real-time translations, notes, action items, recordings, and whiteboarding. Just move that call into a full-featured meeting. Before moving the call into a meeting, you can even invite other people into the discussion.
-
Troubleshooting just got easier—You can now access detailed diagnostic information such as memory and CPU usage, configuration information about meetings, calling, and devices, as well as call statistics. You can share that information with your administrator so they can help resolve any issues you may be experiencing.
-
Preview of shared content—When you share content, you now see a preview of the content. You're able to make sure that you’re sharing only what you want and that everyone can see it. We also enhanced the Share content screen, making it easier for you to find the content that you want to share.
-
Shared content is automatically optimized (Windows)—We’ll automatically optimize your shared content for text, image, or video. Or you can choose to optimize for text and images or motion and video. It’s all up to you.
Added VDI Support
-
10ZiG thin client
-
Federal Information Processing Standards (FIPS) certification
-
32-bit Windows 10 thin clients (Citrix and VMWare)
Limitations
-
Hardware acceleration for video is not supported on Linux-based or MacOS thin clients
-
Automatically Optimize Shared Content (Linux thin client)
-
Background noise reduction (Linux thin client)
-
FIPS certification (Dell ThinOS and IGEL OS)
-
911 Wireless Location Reporting (CER) (Linux thin client)
-
Blur and virtual background (Linux thin clients)
-
Citrix App Protection affects screen sharing (blank screen)
-
ICE support for media optimization (Linux thin client)
-
Music Mode (Linux thin client)
-
Proximity Pair
-
Ringer/Alerts volume control in Audio Settings Page (only works on Windows plugin with Citrix)
-
Scrollbar is not supported (even it is visible) while sharing contents are zoomed in.
-
Silent Monitoring (Contact Center)
-
The Citrix Workspace App for Linux connection bar overlaps the remote video or share screen.
Features
Built into Webex:
-
Annotate
-
Background noise reduction (Windows thin client)
-
Standard ringback tone for calls on Webex
Webex Calling and Unified CM:
-
Standard call progress tones
Unified CM:
-
911 Wireless Location Reporting (CER) (Windows thin client)
-
Contact Center support (CTI-Servitude)
-
Zip Tone for Call Auto Answer
Added VDI Support
-
BroadWorks
-
Coexistence of Jabber Softphone for VDI and Webex for VDI
-
Notify users when VDI plugin is not installed or a version mismatch is detected
-
Registry Setting to Force Running in VDI Optimized Mode
-
VMWare Horizon client version 8.x (2103) is supported from the Webex VDI plugin version 41.4 onward.
Limitations
-
Automatically Optimize Shared Content (Linux thin client)
-
Background noise reduction (Linux thin client)
-
911 Wireless Location Reporting (CER) (Linux thin client)
-
Blur and virtual background (Windows and Linux thin clients)
-
Citrix App Protection affects screen sharing (blank screen)
-
ICE support for media optimization (Linux thin client)
-
Music Mode (Linux thin client)
-
Proximity Pair
-
Ringer/Alerts volume control in Audio Settings Page (only works on Windows plugin with Citrix)
-
Scrollbar is not supported (even it is visible) while sharing contents are zoomed in.
-
Silent Monitoring (Contact Center)
-
The Citrix Workspace App for Linux connection bar overlaps the remote video or share screen.
From this release onward, "Webex Teams" is rebranded to "Webex."
We now use the same version scheme as Webex Meetings. To avoid issues, please uninstall any previous 3.0.xxxxx.x Webex Teams Thin Client build and then install the latest 41.1.0.xxxxx Webex Thin Client build.
Features
-
Built into Webex:
-
Call controls that are consistent with meetings
-
Music Mode (Windows thin client)
-
Progress indicator while upgrading Cisco Headset firmware
-
Test speaker and microphone
-
-
Webex Calling:
-
G.722.1 audio codec support
-
Mute call notifications
-
Unified CM:
-
G.722.1 audio codec support
-
ICE support for media optimization (Windows thin client)
-
Indication in health check if MRA deployment is not available
-
Mobile and Remote Access support for Dual NIC
-
Mobile and Remote Access support for un-NATed
Added VDI Support
-
Mode Selection for Webex VDI Fallback
-
Single-session OS Support for VM Hosted Applications
-
VMware Cloud HVD Deployments
-
Virtual Channel Details in VDI Health Checker
-
Dell Wyse ThinOS 9.1
Limitations
-
Annotate
-
Blur and virtual background (Windows and Linux thin clients)
-
ICE support for media optimization (Linux thin client)
-
Music Mode (Linux thin client)
-
Proximity Pair
-
Ringer/Alerts volume control in Audio Settings Page (only works on Windows plugin with Citrix)
-
Scrollbar is not supported (even it is visible) while sharing contents are zoomed in.
-
Silent Monitoring (Contact Center)
-
The Citrix Workspace App for Linux connection bar overlaps the remote video or share screen.
Known defects, or bugs, have a severity level that indicates the priority of the defect. These release notes include the following bug types:
-
All severity level 1 or 2 bugs
-
Significant severity level 3 bugs
-
All customer-found bugs except severity level 6 enhancement requests
|
Severity Level |
Description |
|---|---|
|
1 Catastrophic |
Reasonably common circumstances cause the entire system to fail, or a major subsystem to stop working, or other devices on the network to be disrupted. No workarounds exist. |
|
2 Severe |
Important functions are unusable and workarounds do not exist. Other functions and the rest of the network is operating normally. |
|
3 Moderate |
Failures occur in unusual circumstances, or minor features do not work at all, or other failures occur but low-impact workarounds exist. This is the highest level for documentation bugs. |
|
4 Minor |
Failures occur under very unusual circumstances, but operation essentially recovers without intervention. Users do not need to install any workarounds and performance impact is tolerable. |
|
5 Cosmetic |
Defects do not cause any detrimental effect on system functionality. |
|
6 Enhancement |
Requests for new functionality or feature improvements. |
To search for bugs not listed here, use the Bug Search Tool.
| 1 |
To access the Bug Search Tool, go to https://tools.cisco.com/bugsearch/search. |
| 2 |
Sign in with your Cisco.com user ID and password. |
| 3 |
To look for information about a specific problem, enter the bug ID number in the Search for field, then press Enter. Alternatively, you can search by product and release. For more information, select Help at the top right of the Bug Search page. |
Resolved caveats
Resolved caveats
There are no resolved caveats with this release.
Resolved caveats
|
Caveat ID Number |
Severity |
Description |
|---|---|---|
| CSCwm34619 |
3 |
Outbound calling issue through Webex VDI app 44.8 |
Resolved caveats
There are no resolved caveats with this release.
Resolved caveats
|
Caveat ID Number |
Severity |
Description |
|---|---|---|
| CSCwk06929 |
3 |
Cisco headset can't mute Webex meetings on VDI |
Resolved caveats
There are no resolved caveats with this release.
Resolved caveats
|
Caveat ID Number |
Severity |
Description |
|---|---|---|
| CSCwi92634 |
3 |
Guest users get disconnected when joining a Webex meeting on Webex App VDI 43.12.0.28141. |
Resolved caveats
|
Caveat ID Number |
Severity |
Description |
|---|---|---|
| CSCwi18155 | 3 | VDI Linux TC Citrix virtual channel connection issues - thread synchronisation dead-lock. |
Resolved caveats
|
Caveat ID Number |
Severity |
Description |
|---|---|---|
| CSCwh35745 | 3 | Webex App is loosing the Webex App VDI connection periodically. Errors shown in
the Webex App: "There is no VDI Plugin available" "There is no VDI Plugin installed" |
| CSCwf83721 |
2 |
Multiple users report sudden call disconnects |
Resolved caveats
|
Caveat ID Number |
Severity |
Description |
|---|---|---|
| CSCwf63987 |
3 |
Headphone connected to Webex App VDI (Citrix) continues to ring even when the app stops ringing. |
Resolved caveats
|
Caveat ID Number |
Severity |
Description |
|---|---|---|
| CSCwe31374 |
2 |
[42.10] It is very slow to get audio and video during share (after SDP Renegotiation). |
| CSCwe53652 |
3 |
Teamsvdi.service is not started / enabled in Thinpro 7.2 after installation. |
| CSCwe79452 |
3 |
Corrected case sensitivity on user identity (email address). |
Resolved caveats
There are no resolved caveats with this release.
Resolved caveats
There are no resolved caveats with this release.
Resolved caveats
There are no resolved caveats with this release.
Resolved caveats
|
Caveat ID Number |
Severity |
Description |
|---|---|---|
| CSCwc18652 |
3 | Fixed an issue where the presenter's screen sharing border persisted even after the call ended. |
Resolved caveats
|
Caveat ID Number |
Severity |
Description |
|---|---|---|
|
3 |
Fixed an issue where the Webex app would fail to connect to phone services after staying closed for an extended period of time (approximately 2 hours or more). | |
|
3 |
Fixed an issue where, beginning with version 42.2 of the Webex app for VDI environments, the application would re-alert about previously-acknowledged missed calls on every launch of the application. Clearing the entire call history wouldn't solve the issue. The alert indicator still triggered. | |
|
4 |
Fixed an issue with Webex teams version 42.2 where the app would not work with the Thinpro 7.2 OS. |
Resolved Caveats
|
Caveat ID Number |
Severity |
Description |
|---|---|---|
|
3 |
Webex team app and VDI plugin both keep crashing within a few seconds when broadcloud calling is enabled. |
Resolved caveats
There are no resolved caveats with this release.
Resolved caveats
|
Caveat ID Number |
Severity |
Description |
|---|---|---|
|
3 |
No Ring tone when dialing on VDI client only | |
|
3 |
[41.12][MacOS][Citrix] vdi plugin does not work after CWA upgrades to 21.11 | |
|
4 |
[ThinOS] only the half ring back tone and then no other ring back tones | |
|
6 |
Need to improve WebEx VDI plugin installtion logic. |
Resolved caveats
|
Caveat ID Number |
Severity |
Description |
|---|---|---|
|
3 |
no audible over Webex Teams softphone call | |
|
3 |
No Ringback on Webex Calls Over VDI | |
|
3 |
WebEx app starts with 360p resolution randomly |
Resolved Caveats
|
Caveat ID Number |
Severity |
Description |
|---|---|---|
|
3 |
Webex VDI 41.1.0.17621: No Audio (bi-directional) when call is placed or answered in VDI Client | |
|
3 |
webex VDI, phone services fail to reconnect when reconnecting to HVD through MRA | |
|
3 |
Outbound calling fails using Webex desktop application within end-user's Citrix | |
|
3 |
VDI - Webex app camera not working during locus calling |
Resolved Caveats
|
Caveat ID Number |
Severity |
Description |
|---|---|---|
|
3 |
On 32bit Windows, the 32bit ThinClient webex plugin |
December 2023
Webex App for Amazon WorkSpaces - Windows and Mac VDI
Webex App offers extended support for virtual desktops with a dedicated plug-in for Amazon WorkSpaces. The plug-in optimizes your audio and video experience when you use Webex App with an Amazon WorkSpaces on Windows and Mac clients.
For an overview, read Webex by Cisco and AWS announce two new synergies for collaboration and customer experience.
