Hvala na povratnim informacijama.
Definicije alarma statusa kontrolnog čvorišta
Povratne informacije?|
Threshold value |
Definicija |
|---|---|
|
0 |
Notification is triggered by UC Apps default threshold value. |
|
N. p. |
There’s no significance for threshold here. All such events are notified. (Example: Insufficient Licenses, Unified CM Service failure and so on) |
|
Specific numbers like 10/60/90 |
The threshold value is set for the notification to be triggered. |
We monitor ungraceful shutdown notifications on Dedicated Instance applications and will automatically clear the notifications after validating the applications. A support case isn’t required to address these notifications.
We periodically monitor and fix the cross-launch failures on Dedicated Instance applications. A support case isn’t required to address these notifications.
| Rule severity | Prioritetno |
|---|---|
| Niski | Ispravno |
| Srednji | Obaveštenje |
| Srednji | Minor |
| Visoko | Major |
| Visoko | Kritično |
|
Alarm |
Alarm definition |
Prag | Prioritetno |
Proizvod |
|---|---|---|---|---|
|
Cisco: Control Hub Cross Launch Failure Alert |
This alert periodically monitors the cross-launch of UC apps from Control Hub: Unified CM, Cisco Unified IM and Presence, Cisco Unity Connection, Cisco Emergency Responder, Expressway nodes and notifies the customer in case failure is detected. |
Cross-Launch connectivity checks are triggered every 2 hours and alerts are generated if failure is detected from any node. |
Obaveštenje |
Unified CM, Cisco Unified IM and Presence, Cisco Unity Connection, Cisco Emergency Responder and Expressway |
|
Cisco: Peering Connectivity Alert Available for Dedicated Instance only. |
This alert monitors the peering connectivity between router on Cisco end and router on customer end per data center, used by different types of peering (VPN, customer, partner). |
Connectivities to these routers are monitored from each Dedicated Instance data center every 5 minutes. If a connectivity issue is observed for 2 consecutive failures, an alert is generated. |
Kritično | Unified CM |
|
Cisco: Cloud Connectivity Alert Available for Dedicated Instance only. |
This alert monitors the connectivity of cloud services such as APNS, Office 365, and Redsky. |
Connectivity to these cloud services is monitored from each DI data center every 5 minutes. If a connectivity issue is observed for 2 consecutive failures, an alert is generated. |
Kritično | Unified CM, Cisco Unity Connection, Cisco Emergency Responder |
|
Cisco: Expressway-E Connectivity Alert Available for Dedicated Instance only. |
This alert is generated when the public IP of Expressway-E isn’t accessible from the public internet. |
Connectivity checks are performed every 5 minutes, and an alert is generated if failure is observed for 2 consecutive times. |
Kritično | Expressway-E |
|
Cisco: CUCM Phone Registration Anomaly Alert |
This alert monitors phone registration and deregistration across all Unified CM nodes, promptly notifying the customer of any device drop within 5-10 minutes |
Device registration counts are collected periodically and analyzed against past data patterns to spot irregularities in device drop rates. |
Obaveštenje | Unified CM |
|
Cisco: Neuspeh CUCM prenosa ograničenja poziva je visok |
Neuspeh prenosa poziva |
0 |
Obaveštenje |
Unified CM |
|
Cisco: Neuspeh zajedničke linije ograničavanja poziva CUCM-a je visok |
Greška deljene linije |
0 |
Obaveštenje |
Unified CM |
|
Cisco: Neuspeh u preuzimanju ograničenja poziva CUCM-a je visok |
Neuspeh funkcije preuzimanja poziva |
0 |
Obaveštenje |
Unified CM |
|
Cisco: Neuspeh u pronalaženju parka ograničavanja poziva CUCM-a je visok |
Neuspeh povrata parkiranih poziva |
0 |
Obaveštenje |
Unified CM |
|
Cisco: CUCM Call Restriction Mid-Call Failures High |
Failing during a midcall |
0 |
Obaveštenje |
Unified CM |
|
Cisco: CUCM Call Restriction Meet Me Conference Faultures High |
Nađimo se na konferenciji Neuspeh |
0 |
Obaveštenje |
Unified CM |
|
Cisco: Neuspeh logičke particije ograničenja poziva CUCM Total High |
Greška logičke particije | 0 | Obaveštenje |
Unified CM |
| Cisco: Neuspeh u prosleđivanju ograničenja poziva CUCM-a je visok | Neuspešno prosleđivanje poziva | 0 | Obaveštenje |
Unified CM |
| Cisco: Neuspeh osnovnog poziva ograničavanja CUCM-a Visok | Osnovne greške u pozivu | 0 | Obaveštenje |
Unified CM |
| Cisco: CUCM lokacije LBM % video propusnost se koristi visoko | Upravljanje propusnim opsegom lokacije - video propusni opseg premašuje prag | 90 | Obaveštenje |
Unified CM |
| Cisco: Lokacije CUCM-a LBM % Immersive Bandwidth Used High | Menadžer propusnog opsega lokacije - potapanje propusnog opsega premašuje prag | 90 | Obaveštenje |
Unified CM |
| Cisco: Lokacije CUCM-a LBM % audio propusni opseg koji se koristi visoko | Upravljanje propusnim opsegom lokacije - audio propusni opseg premašuje prag | 90 | Obaveštenje |
Unified CM |
| Cisco: CUCM H323 Trunk Calls Completed are Outside Normal Range | H.323 Kršenje praga kvara poziva u prtljažniku | 60 | Minor |
Unified CM |
| Cisco: CUCM H323 Pozivi u prtljažniku odbijeni zbog visokog gušenja IKT | H.323 Kršenje praga poziva odbijenih u prtljažniku | 0 | Minor |
Unified CM |
| Cisco: CUCM H323 Niska stopa završetka poziva u prtljažniku | H.323 Pozivi u prtljažniku niži od praga | 3 | Minor |
Unified CM |
| Cisco: SIP prtljažnik je registrovan | Svi udaljeni vršnjaci su u službi za ovaj SIP prtljažnik | N.P. |
Ispravno |
Unified CM |
| Cisco: SIP prtljažnik delimično registrovan | Neki udaljeni vršnjaci nisu u funkciji i ne mogu da podnesu pozive za ovaj SIP prtljažnik | N.P. | Minor |
Unified CM |
| Cisco: SIP prtljažnik neregistrovan | Svi udaljeni vršnjaci nisu u funkciji i ne mogu da podnesu pozive za ovaj SIP prtljažnik | N.P. | Major |
Unified CM |
| Cisco: CUCM SIP pozivi u prtljažniku su završeni van normalnog opsega | SIP Trunk je obavio pozive niže od praga | 50 | Minor |
Unified CM |
| Cisco: CUCM SIP Stopa završetka poziva je niska | SIP je obavio pozive niže od praga | 3 | Minor |
Unified CM |
| CMS: CUCM MGCP pristupnik neregistrovan | Cisco MGCP previously registered gateway has gone out of service | N.P. | Minor |
Unified CM |
| Cisco: CUCM Bri portal nije registrovan | Cisco ISDN gateway has gone out of service | N.P. | Minor |
Unified CM |
| Cisco: CUCM BRI D kanal OOS | D-kanal naznačen ovim alarmom je isključen | N.P. | Minor |
Unified CM |
| Cisco: CUCM BRI B kanal OOS | B-kanal naznačen ovim alarmom je isključen | N.P. | Minor |
Unified CM |
| Cisco: CUCM T1 CAS pozivi su završeni van normalnog opsega | T1 Cas završeni pozivi niži od praga | 90 | Minor |
Unified CM |
| Cisco: CUCM T1 CAS Kanal Visoka upotreba | T1 Povreda praga korišćenja CAS kanala | 3 | Obaveštenje |
Unified CM |
| Cisco: CUCM % Web Dialer Servlet Calls Successful is Low | Web Dialer Servlet successful calls % below threshold | 90 | Minor |
Unified CM |
| Cisco: CUCM % Web Dialer App Calls Successful is Low | Web Dialer App successful calls % below threshold | 90 | Minor |
Unified CM |
| Cisco: CUCM CTI tačka rute nije registrovana | Prethodno registrovana CTI tačka rute je izašla iz upotrebe | N.P. | Major |
Unified CM |
| Cisco: CUCM CTI port neregistrovan | Prethodno registrovani CTI Port je izašao iz upotrebe | N.P. | Major |
Unified CM |
| Cisco: Konfliktni most CUCM video-zapisa bez velikog broja resursa | Video konferencijski most - nije moguće iskoristiti proboj praga COUNT | 0 | Obaveštenje |
Unified CM |
| Cisco: Konfuzni most CUCM video % resursa koji se koriste visoko | Most video konferencije - kršenje praga korišćenja resursa | 90 | Obaveštenje |
Unified CM |
| Cisco: Konferencije CUCM video-konf. mosta % korišćene visoko | Most video konferencije - proboj praga iskorišćenja | 90 | Obaveštenje |
Unified CM |
| Cisco: Visok CUCM MTP van broja resursa | MTP resource - not in use % threshold breach | 0 | Obaveštenje |
Unified CM |
| Cisco: Prekoračeno korišćenje CUCM MTP-a | Hardversko korišćenje medijumskih resursa visoka indikacija korišćenja portova | N.P. | Obaveštenje |
Unified CM |
| Cisco: CUCM transkoder bez velikog broja resursa | Transkoder - nije moguće koristiti proboj praga COUNT | 0 | Obaveštenje |
Unified CM |
| Cisco: Visoka upotreba CUCM transkodera | Transkoder - proboj praga korišćenja resursa | 90 | Obaveštenje |
Unified CM |
| Cisco: CUCM moh % moh Unicast resursi koji se koriste visoko | Moh Unicast - iskorišćenje resursa % Visoko | 90 | Obaveštenje |
Unified CM |
| Cisco: CUCM MOH % MOH višestruko korišćeni resursi | MOH Multicast - iskorišćenje resursa % Visoko | 90 | Obaveštenje |
Unified CM |
| Cisco: CUCM pozivi menadžera poziva su završeni van normalnog opsega | Završetak poziva van opsega | 3 | Obaveštenje |
Unified CM |
| Cisco: CUCM video bez resursa | Predstavlja ukupan broj pokušaja menadžera za komunikacije da dodeli resurse za konferenciju sa ovog Cisco Telepresence MCU uređaja za konferencijski most i nije uspeo. | N.P. | Obaveštenje |
Unified CM |
| Cisco: CUCM VCB van konferencija | Predstavlja ukupan broj pokušaja menadžera za komunikacije da dodeli resurse za konferenciju sa ovog Cisco Telepresence MCU uređaja za konferencijski most i nije uspeo. | N.P. | Obaveštenje |
Unified CM |
| Cisco: CUCM drugi stanični uređaji su imali pad registracije | Represents the drop in the number of station devices other than Cisco hardware IP phones that are currently registered in the system (for example, Cisco IP softphone, CTI port, CTI route point, Cisco voice mail port). | N.P. | Minor |
Unified CM |
| Cisco: CUCM Registered Analog Access Drop Exceeded Threshold | Predstavlja pad registrovanih Cisco Analog Access gateway-a preko konfigurisanog praga. | N.P. | Major |
Unified CM |
| Cisco: CUCM MTP bez resursa | Predstavlja ukupan broj pokušaja Menadžera komunikacija da, ali nije uspeo da dodeli MTP resurs sa jednog od MTP uređaja koji je registrovan kod ovog Menadžera komunikacija. To takođe znači da nijedan transkoder nije bio dostupan da deluje kao MTP. | N.P. | Obaveštenje |
Unified CM |
| Cisco: CUCM Moh bez resursa | Predstavlja ukupan broj pokušaja Menadžera za komunikacije da dodeli resurs muzike na čekanju i nije uspeo. | N.P. | Obaveštenje |
Unified CM |
| Cisco: CUCM MCU van resursa | Predstavlja ukupan broj pokušaja menadžera za komunikacije da dodeli resurse za konferenciju sa ovog Cisco Telepresence MCU uređaja za konferencijski most i nije uspeo. | N.P. | Obaveštenje |
Unified CM |
| Cisco: CUCM HW Konferencije bez resursa | Hardversko korišćenje medijumskih resursa visoka indikacija korišćenja portova | N.P. | Obaveštenje |
Unified CM |
| Cisco: CUCM niska stopa završetka poziva | Stopa završetka poziva je niska | 0 | Minor |
Unified CM |
| Cisco: Visoko odbijeni žetoni CUCM SIP stanice | Predstavlja ukupan broj token zahteva koji su odbijeni od poslednjeg ponovnog pokretanja Cisco komunikacionog menadžera. CCM rejects the token request if the number of outstanding tokens is greater than the number specified in the Cisco Communications Manager service parameter Maximum Phone Fallback Queue Depth. | 0 | Obaveštenje |
Unified CM |
| Cisco: CUCM SIP stanica Nove registracije odbijene visoke | Predstavlja ukupan broj novih zahteva za REGISTRACIJU koji su odbijeni sa odgovorom 486 Busy Here i nisu stavljeni u red čekanja za NewRegistration od poslednjeg ponovnog pokretanja Cisco komunikacionog menadžera. Zahtevi za REGISTRACIJU se odbijaju ako red za NewRegistration premaši programiranu veličinu. | 0 | Obaveštenje |
Unified CM |
| Cisco: CUCM SIP Station DB Timeout High | Predstavlja broj novih registracija koje nisu uspele zbog isteka vremena prilikom pokušaja preuzimanja konfiguracije uređaja iz baze podataka. | 0 | Minor |
Unified CM |
| Cisco: Pozivi CUCM-a odbijeni zbog visokog nivoa prigušivanja IKT-a | Predstavlja ukupan broj poziva odbijenih od početka usluge Cisco Communications Manager zbog prigušenja poziva Intercluster Trunk (IKT). | 0 | Minor |
Unified CM |
| Cisco: CUCM HW Conf out of Resource Count High | Konferencija o hardveru nije u upotrebi - proboj praga COUNT | 0 | Obaveštenje |
Unified CM |
| Cisco: Visoka upotreba CUCM HW Conf % | Konferencija o hardveru % Proboj praga korišćenja | 90 | Obaveštenje |
Unified CM |
| Cisco: CUCM medijski resurs neregistrovan | Hardversko korišćenje medijumskih resursa visoka indikacija korišćenja portova | N.P. | Minor |
Unified CM |
| Cisco: CUCM FXS pristupnik neregistrovan | Cisco MGCP FXS uređaj je neregistrovan. | N.P. | Major |
Unified CM |
| Cisco: CUCM pri Gateway neregistrovan | Cisco ISDN gateway je izašao iz upotrebe. | N.P. | Major |
Unified CM |
| Cisco: CUCM pri Završeni pozivi u prtljažniku su van normalnog opsega | PRI Trunk poziva na kršenje praga neuspeha završetka | 3 | Obaveštenje |
Unified CM |
| Cisco: Visoka upotreba CUCM pri | Kršenje praga korišćenja pri | 90 | Obaveštenje |
Unified CM |
| Cisco: UC_JAVAAPPLICATIONS-3-CiscoDirSyncProcessFailedRetry: Proces LDAPSinhronizacije nije uspeo | LDAPSync process failed to sync user data on the configured agreement ID | N.P. | Minor |
Unified CM |
| Cisco: UC_JAVAAPPLICATIONS-3-CiscoDirSyncProcessConnectionFailed: Dirsync nije uspeo da se poveže sa LDAP serverom | Proces LDAPSinhronizacije nije uspeo da se poveže sa LDAP hostom | N.P. | Minor |
Unified CM |
| Cisco: UC_JAVAAPPLICATIONS-2-CiscoDirSyncProcessFailToStart: DirSync Synchronization Failed to Start | Proces LDAPSinhronizacije nije uspeo da se pokrene na konfigurisanom ID-u sporazuma. | N.P. | Minor |
Unified CM |
| Cisco: UC KABL ANALOGNIH POSUDA PONOVO POSTAVLJEN NA PORT | Kabl za LONCE ponovo umetnut u analogni prolaz | N.P. | Ispravno |
Unified CM |
| Cisco: UC KABL ANALOGNIH POSUDA UKLONJEN NA PORTU | Kabl za LONCE uklonjen u analognom prolazu | N.P. | Minor |
Unified CM |
| Cisco: UC VGW MGCP OBUSTAVA PROCESA | Gašenje MGCP procesa na glasovnom prolazu | N.P. | Major |
Unified CM |
| Cisco CMS VoS CertValidLessthanADay | The Validity of the Certificate indicated in the notification message is less than 24 hours. | N.P. | Minor | Voice Operating System |
| Cisco CMS VoS CertValidfor7days | Važenje sertifikata naznačenog u obaveštenju manje od 7 dana. | N.P. | Minor | Voice Operating System |
| Cisco CMS VoS cup-xmpp CertValidLessthanADay | The Validity of the Certificate indicated in the notification message is less than 24 hours. | N.P. | Minor | Voice Operating System |
| Cisco CMS VoS cup-xmpp CertValidfor7days | Važenje sertifikata naznačenog u obaveštenju manje od 7 dana. | N.P. | Minor | Voice Operating System |
| Cisco CMS VoS Tomcat CertValidLessthanADay | The Validity of the Certificate indicated in the notification message is less than 24 hours. | N.P. | Minor | Voice Operating System |
| Cisco CMS VoS Tomcat CertValidfor7days | Važenje sertifikata naznačenog u obaveštenju manje od 7 dana. | N.P. | Minor | Voice Operating System |
| Cisco CUCM RTMT:PrekomerniGlasKvalitetIzveštajiNormalno | This alert gets generated when the number of QRT problems that are reported during the configured time interval exceed the configured value. The default threshold specifies 0 within 60 minutes. | Within threshold | Ispravno |
Unified CM |
| Cisco CUCM RTMT: Izveštaji o prekomernoj kvaliteti glasa | This alert gets generated when the number of QRT problems that are reported during the configured time interval exceed the configured value. The default threshold specifies 0 within 60 minutes. | Exceeds threshold | Major |
Unified CM |
| Cisco CUCM RTMT: BrojregistrovanihDevicesExceeded | Number of Registered Devices Exceeded on subscriber than the configured threshold | N.P. | Kritično |
Unified CM |
| Cisco CUCM RTMT:MediaListIscrpljenoNormalno | Media List Exhausted clearing Alarm | N.P. | Ispravno |
Unified CM |
| Cisco CUCM RTMT:MediaListIscrpljen | The requested device type isn’t found in the media resource list or default list or the configured devices aren’t registered | N.P. | Obaveštenje |
Unified CM |
| Cisco CUCM RTMT:RouteListIscrpljenoNormalno | Route List Exhausted clearing Alarm | N.P. | Ispravno |
Unified CM |
| Cisco CUCM RTMT:RouteListIscrpljen | An available route couldn’t be found in the indicated route list | N.P. | Obaveštenje |
Unified CM |
| Cisco CUCM RTMT: Prolaz za snimanjeRegistracijaOdbačena | Gateway rejected registration request | N.P. | Minor |
Unified CM |
| Cisco CUCM RTMT:SnimanjeSesijaTerminatedNeočekivano | Podešavanje sesije snimanja nije uspelo | N.P. | Obaveštenje |
Unified CM |
| Cisco CUCM RTMT: Neuspela sesija za pristup snimanju | Cause value indicates the reason the recording session terminated unexpectedly | N.P. | Major |
Unified CM |
| Cisco CUCM RTMT: CDRFileDelideliveryFailed | (s)FTP delivery of CDR files to the Billing Server outside of the cluster failed because of timeout or other reasons. An email alert will be sent to the admin. | N.P. | Major |
Unified CM |
| CISCO CMS CUCM:TranConnError | Veza je uspostavljena i prekinuta neposredno pre završetka registracije. Nepotpuna registracija može značiti da se uređaj ponovo pojavljuje usred registracije. | N.P. | Obaveštenje |
Unified CM |
| CISCO CMS CUCM: duplikatUčeniuzorak | Servis Call Control Discovery (CCD) koji je zahtevao isti hostovani DN dobio je od više kontrolnih subjekata poziva kao što su Unified CM Express ili drugi Unified CM klaster. | N.P. | Minor |
Unified CM |
| CISCO CMS CER: Call Failure to PSAP | Call redirection to certain PSAP failed | N.P. | Kritično | Cisco Emergency Responder |
| CISCO CMS CER: Failed to call security | Call redirection to Onsite Alert failed | N.P. | Kritično | Cisco Emergency Responder |
| CISCO CMS CER:CTI port neregistrovan | CTI port: <PORT_NUMBER> is in OUTOFSERVICE, trying after 10 seconds | N.P. | Major | Cisco Emergency Responder |
| CISCO CMS CER:CTI tačka rute nije registrovana | CTI Route Point is in OUTOFSERVICE, trying after 10 seconds | N.P. | Major | Cisco Emergency Responder |
| CISCO CMS CER:PSAP neuspeh povratnog poziva | Call from PSAP to phone failed | N.P. | Minor | Cisco Emergency Responder |
| CISCO CMS CER:Neuspešno pozivanje obezbeđenja | Neuspeh poziva u vezi sa bezbednošću | N.P. | Kritično | Cisco Emergency Responder |
| CISCO CMS CER: Neuspeh poziva PSAP-u | Neuspeh poziva na PSAP | N.P. | Kritično | Cisco Emergency Responder |
| CISCO CMS CER:PSAP neuspeh povratnog poziva | Neuspeh poziva iz PSAP-a | N.P. | Kritično | Cisco Emergency Responder |
| CISCO CMS CER:Uređaj (prekidač/ccm) je SNMP nedostupan | CER not able to poll snmp to Switch/Unified CM node | N.P. | Minor | Cisco Emergency Responder |
| Cisco: IM&P klaster čvor A greška | Dynamic Alarm for node A failure in IM & Presence Cluster | N.P. | Major | IM & Presence |
| Cisco: Greška IM&P klastera više čvorova | Dynamic Alarm for IM & Presence Cluster in Unhealthy state | N.P. | Kritično | IM & Presence |
| Cisco: Greška IM&P čvora klastera B | Dynamic Alarm for node B failure in IM & Presence Cluster | N.P. | Major | IM & Presence |
| Cisco: CUCM SW Konferencije van resursa | Soft konferencije bez resursa | N.P. | Obaveštenje |
Unified CM |
| Cisco: CUCM medijski resurs nije registrovan | Media Resource out-of-service alarm | N.P. | Minor |
Unified CM |
| Cisco CMS VoS Tomcat CertValidLessTanMonth | The Validity of the Certificate indicated in the notification message is less than 30 days. | N.P. | Minor | Voice Operating System |
| Cisco CMS VoS cup-xmpp CertValidLessThanMonth | The Validity of the Certificate indicated in the notification message is less than 30 days. | N.P. | Minor | Voice Operating System |
| CallAttemptBlockedByPolicy | Call attempt blocked by a policy server, Customer owns the polict server! There may be other policy server alarms required | N.P. | Obaveštenje | Unified CM |
| EMCCFailedInLocalCluster | EMCC Customer responsibility: UC_EXTENSIONMOBILITY-3-EMCCFailedInLocalCluster | N.P. | Obaveštenje | Unified CM |
| EMCCFailedInRemoteCluster | EMCC Customer responsibility: UC_EXTENSIONMOBILITY-4-EMCCFailedInRemoteCluster | N.P. | Obaveštenje | Unified CM |
| ILSDuplicateURI | ILS Customer responsibility: UC_CALLMANAGER-4-ILSDuplicateURI | N.P. | Obaveštenje | Unified CM |
| ILSHubClusterUnreachable | ILS Customer responsibility: RTMT -UC_ILS-3-ILSHubClusterUnreachable | N.P. | Major | Unified CM |
| ILSPeerLimitApproachingWarning | ILS Customer responsibility: RTMT - UC_ILS-4-ILSPeerLimitApproachingWarning | N.P. | Major | Unified CM |
| ILSPeerLimitExceeded | ILS Customer responsibility: RTMT -UC_ILS-3-ILSPeerLimitExceeded | N.P. | Major | Unified CM |
| ILSPwdAuthenticationFailed | ILS Customer responsibility: RTMT- UC_ILS-3-ILSPwdAuthenticationFailed | N.P. | Major | Unified CM |
| ILSTLSAuthenticationFailed | ILS Customer responsibility: RTMT - UC_ILS-3-ILSTLSAuthenticationFailed | N.P. | Major | Unified CM |
| RecordingGatewayRegistrationTimeout | Recording customer owned: RTMT - UC_CALLMANAGER-3-RecordingGatewayRegistrationTimeout | N.P. | Major | Unified CM |
| RecordingResourcesNotAvailable | Recording is customer owned:RTMT- UC_CALLMANAGER-4-RecordingResourcesNotAvailable | N.P. | Major | Unified CM |
| DuplicateDirectoryURI | DuplicateDirectoryURI - IMP | N.P. | Obaveštenje | IM & Presence |
| DuplicateUserid | DuplicateUserid - IMP | N.P. | Obaveštenje | IM & Presence |
| InvalidDirectoryURI | InvalidDirectoryURI -IMP | N.P. | Obaveštenje | IM & Presence |
| RemoteSurvivableNodeNotReachable | Customer is responsible for reachability UC_Survivability-2-RemoteSurvivableNodeNotReachable | N.P. | Major | Unified CM |
| LocationOutOfResource | Location setting are customer responsibility. UC_RTMT-4-RTMT_ALERT: LocationOutOfResource | N.P. | Obaveštenje | Unified CM |
| NumberOfRegisteredGatewaysDecreased | Gateways and media resources will be customer owned. The ALERT cannot show a number but shows they registering and de-registeringUC_RTMT-2-RTMT_ALERT: NumberOfRegisteredGatewaysDecreased | N.P. | Minor | Unified CM |
| NumberOfRegisteredGatewaysIncreased | Gateways and media resources will be customer owned. The ALERT cannot show a number but shows they registering and de-registeringUC_RTMT-2-RTMT_ALERT: NumberOfRegisteredGatewaysIncreased | N.P. | Ispravno | Unified CM |
| NumberOfRegisteredMediaDevicesDecreased | Gateways and media resources will be customer owned. The ALERT cannot show a number but shows they registering and de-registeringUC_RTMT-2-RTMT_ALERT: AlertName=NumberOfRegisteredMediaDevicesDecreased | N.P. | Minor | Unified CM |
| NumberOfRegisteredMediaDevicesIncreased | Gateways and media resources will be customer owned. The ALERT cannot show a number but shows they registering and de-registeringUC_RTMT-2-RTMT_ALERT: NumberOfRegisteredMediaDevicesIncreased | N.P. | Ispravno | Unified CM |
|
Cisco: Obaveštenje o kritičnoj usluzi |
This alert periodically monitors the critical services status on UC apps and notifies the customer in case if the critical service is down. The critical services are as follows:
|
The critical service checks are performed every 15 minutes. If a service is down, an alert will be raised for each affected service. |
Kritično |
Unified CM, Cisco Unified IM and Presence, Cisco Unity Connection, Cisco Emergency Responder |
|
Cisco: Unity Alerts |
This alert periodically monitors the following scenarios on Unity nodes:
|
The alerts are captured every 6 hours and notified to the customer every 24 hours. |
Obaveštenje |
Cisco Unity Connection |
Refer to Cisco Troubleshooting Guide and Web RTMT logs for further troubleshooting.
