On your device, go to Settings > Webex to check the iOS permissions you've granted the app.

Here is a partial list of the permissions Webex App uses:

  • Calendars—Allows the app to read, add, or remove calendar events stored on your device.

  • Photos—Requests permission only when you try to share photos in a space.

  • Microphone—Allows you to make calls and connect with Webex App room devices. The app only records sounds to transmit them but doesn't store them.

  • Camera—Lets you make video calls, take photos, and share them in spaces.

  • Notifications—Sends messages and calls from Webex App even when the app is closed and your screen is locked.

  • Background App Refresh—Updates data while the app is running in the background.

See Cisco Online Privacy Statement Summary for more information about privacy and permissions for other device platforms.

When changing permissions for Webex App, go to Settings > Apps, Applications, or Applications Manager > Webex App Permissions .

For Android 6.x or later, when you deny the app permissions on your device, you can still change the permissions individually.

This table shows the difference between permissions required for Android 7.x and earlier operating systems:

SettingPurposeAndroid 6.x and 7.xEarlier OS
Accounts/Identity Finds email accounts and automatically updates email addresses.NoYes
Apps that appear on top or Draw over apps Minimizes the app's video call window when opening other apps.YesYes
CalendarAllows the app to read, add, or remove calendar events stored on your device.YesYes
CameraLets you make video calls, take photos, and share them in spaces.YesYes
ContactsLets the app show your contacts when adding people to a space. Your contact list is not sent to our servers.NoYes
Phone or Device ID and call information This permission gives us access to your phone number, and lets us know what kind of cellular network you're connected to (3G or 4G, for example) to improve call performance.YesYes
MicrophoneAllows you to make calls and connect with Cisco Webex room devices. The app doesn't use the microphone to record anything.YesYes
NotificationsSends messages and calls from Webex App even when the app is closed and your screen is locked.YesYes
StorageProvides storage read and write permissions, allows you to upload content into spaces, and stores content on your device for faster performance. Doesn't modify or delete existing files or photos on your device. YesYes
LocationLets the app access your location.YesNo

For more information about Android permissions, see Change app permissions on your Android phone. For more information about privacy and other device platforms, see Cisco Online Privacy Statement Summary.