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Assign a personal Board, Desk, or Room device to a user
In Control Hub you can add devices to users from either the Users tab or the Devices tab. Assigning a Board, Desk, or Room device as a personal device to someone allows them to get their Webex calls and meetings directly to their device.
Add a Cisco Room or Desk device from the Users tab
Users with a Webex Calling professional license can use their personal room system device to make (or receive) external calls using a phone number or use extension-based calling from the device.
Calls made using URI continue to be routed through the Webex App.
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From the customer view in https://admin.webex.com, go to Users, and select the user you want to assign the device to. |
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Click on the Devices tab and select Add device. |
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Copy, email, or print the 16-digit activation code and send it to the user so that they can activate their new device. If the device is in your possession, you can activate the device on the user's behalf. If the user doesn't activate the device before the code expires, they can generate a new activation code on the Webex app. For more information, see Set up Board, Desk, or Room series device as a Personal Device. |
Add a Cisco Room or Desk device from the Devices tab
User's with a Webex Calling professional license can use their personal room system device to make (or receive) external calls using a phone number or use extension-based calling from the device.
Calls made using URI continue to be routed through the Webex App.
1 |
From the customer view in https://admin.webex.com, go to Devices. |
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Click on Add Device, select Personal usage, and click Next. |
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Search for the user you'd like to assign the device to, then click Next. |
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Copy, email, or print the 16-digit activation code and send it to the user so that they can activate their new device. If the device is in your possession, you can activate the device on the user’s behalf. If the user doesn’t activate the device before the code expires, they can generate a new activation code on the Webex app. For more information, see Set up a Board, Desk or Room series device as a Personal Device. |