Meetings Started without a Host, End One Hour after the Scheduled Duration

Meetings started without a host, end one hour after the scheduled duration.

The host never joined my meeting and it ended automatically.

My meeting host never joined and my meeting ended automatically one hour after the scheduled duration.

Meetings ran without a host are ending one hour after the scheduled meeting duration.

Attendees receive prompt advising the meeting will end in 5 minutes.


Solution:

See the following for designed behavior:
 

  • To prevent any unauthorized access, Webex will automatically end the meetings at a predefined time if the host does not join.
  • If the host does not join the meeting, the meeting will end 1 hour AFTER the scheduled end time. Attendees will receive a prompt advising them that the meeting will close in 5 minutes. It is not possible for the attendees to stop the closure of the meeting after receiving this prompt. For example, if a meeting was scheduled for a 1-hour duration, attendees will receive the prompt that the meeting is closing 1 hour and 55 minutes after the scheduled start time.

 In Previous releases, meetings would continue to run without the host past the scheduled duration.

Note: This is NOT applicable for Collaboration Meeting Room (CMR) type of meetings.


Adjustable End Time for non-hosted Meetings

Although it is not a good practice to have meetings without hosts, Webex sites may be configured to allow attendees to join meetings before the host. To prevent any unauthorized access, Webex automatically ends the meetings at a predefined time if the host does not join.

A parameter is available through a provisioning request that can adjust the end time for non-hosted meetings. Contact your Customer Success Manager (CSM) to request changes to this parameter. For help see: WBX15 - How Do I Contact My Customer Success Manager (CSM)?

Workaround:

For meetings to run beyond the scheduled duration, the meeting host or an alternate host will need to join before the scheduled end time.

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