Video Requirements

Webex video works with any computer that complies with the standard Webex Meetings, Webex Training, or Webex Support requirements. To be able to reach the video resolution of 360p, PCs must meet the following minimum requirements:

To be able to send or receive high-definition video (720p), PCs must meet the following minimum requirements:

  • CPU—Windows platform must meet one of the following specifications:

    The physical core is a quad-core processor. (Recommended)

    Both the physical and virtual processors are dual core CPUs with a frequency of 1.6Ghz or greater. (Minimum)

    The physical core is a dual-core CPU and the virtual core is a single-core CPU, both with a frequency of 2.8Ghz or greater. (Minimum)

  • CPU—Mac platform must meet one of the following specifications:

    The physical core is a quad-core processor. (Recommended)

    Both the physical and virtual processors are dual core CPUs with a frequency of 1.2Ghz or greater. (Minimum)

    The physical core is a dual-core CPU and the virtual core is a single-core CPU, both with a frequency of 2.4Ghz or greater. (Minimum)

  • RAM: 1 GB RAM

    We recommend 2–4 GB.

  • Camera: a high-definition video supported USB-based web camera, see High-Definition Video Supported Cameras.

Some client GPUs can help with video decoding processing. The following GPU chipsets are capable:

  • Windows(DXVA):

    • NVIDIA GeForce 9800GT

    • NVIDIA GeForce GT 430

    • NVIDIA GeForce GTS 450

    • NVIDIA GeForce GTX 275

    • NVIDIA GeForce GTX460

    • NVIDIA GeForce GTX560

    • NVIDIA GeForce GTX560Ti

    • NVIDIA GeForce GT520

    • ATI Radeon HD 6950

  • Mac OS X(VDA):

    • NVIDIA GeForce9400M

    • NVIDIA GeForce320M

    • NVIDIA GeForce330M

Video Feature Support

Feature

Description

Webex Meetings

Webex Events

Webex Training

Webex Support

Up to high-definition resolution (720p)

Video resolution can go up to high-definition 720p resolution (1280x720).

Yes

Yes

Yes

No

Up to high-quality resolution (360p)

Video resolution can go up to high-quality 360p resolution (640x360).

Yes

Yes

Yes

Yes

Full-screen video view

Full-screen video view with high-definition or high-quality video display (depending on monitor size) and five video thumbnails.

Yes

Yes

Yes

Yes (but does not include video thumbnails)

Expanded full-screen video view

Expand the active speaker to the whole screen, which also allows high-definition video to be received.

Yes

Yes

Yes

No

Active speaker video display in full-screen sharing view

Floating active speaker video display when sharing in full-screen view.

Yes

Yes

Yes

In full-screen view, the CSR views video in a separate panel; the customer views video in an embedded area of the customer console.

Video self-view in full-screen sharing view

View self-view video in the main video display when sharing in full-screen view. Start or stop sending video from the self-view video window.

Yes

Yes

Yes

No

Active speaker switching

Automatic video switching to the loudest active speaker.

Yes

Yes

Yes

No

Video thumbnails

Video-based participant list with video thumbnails.

Yes

Yes

Yes

No

Auto-adjust Video

Automatic configuration of participants' video quality according to available network bandwidth.

Yes

Yes

Yes

Yes

Camera hot plug-in

Attendees can connect and switch web cams while in a meeting.

Yes

Yes

Yes

Yes

Lock video

Presenter can determine whose video will be displayed to all participants.

Yes

Yes

Yes

No

High-definition video decode offloading to GPU

Supported GPU chipsets can offload decode processing from the host CPU.

Yes

Yes

No

No

High-Quality Video-Supported Cameras

Most PC-compatible cameras should work with Webex. The following cameras were tested by Webex for high-quality video:

  • Cisco Precision HD

  • Cisco VT Camera II

  • Cisco VT Camera III

  • Logitech HD Pro Webcam C910

  • Logitech HD Webcam C920

  • Logitech QuickCam C905

  • Logitech QuickCam Orbit AF

  • Logitech QuickCam Pro 9000

  • Logitech QuickCam S7500

  • Microsoft LifeCam Cinema

  • Microsoft LifeCam HD

  • Microsoft LifeCam NX-6000

  • Microsoft LifeCam VX-1000

  • Microsoft LifeCam VX-3000

  • Microsoft LifeCam VX-6000

High-Definition Video-Supported Cameras

The following cameras were tested by Webex for high-definition video:

  • Logitech HD Webcam C310

  • Logitech HD Webcam C500

  • Logitech HD Webcam C510

  • Logitech HD Webcam C905/B905

  • Logitech HD Pro Webcam C910/B910

  • Logitech HD Webcam C920

  • Microsoft LifeCam HD-5000/HD-5001

  • Microsoft LifeCam HD-6000

  • Microsoft LifeCam Cinema

  • Microsoft LifeCam Studio

  • Cisco Precision HD

  • Cisco VT Camera III

  • Apple iSight HD