• Webex Assistant is available in Meetings and Webex Webinars (available for hosts only in webinars in webcast view).

  • In addition to Meetings and Webinars, Webex Assistant is also available for the Webex App. Meetings started or joined from a space don't support Webex Assistant.

  • Webex for Government doesn't support Webex Assistant.

  • This feature requires Cisco Webex video platform version 2.0 with joining meetings from video systems enabled. Find your Webex Meetings version number.

  • Hosts can turn on or turn off Webex Assistant during the meeting or webinar. You can automatically turn on Webex Assistant whenever you start a meeting

  • Closed captions aren’t turned on by default for the hosts or participants when Webex Assistant is turned on by the hosts. Webex remembers if you used automated captions or not in your previous meeting or webinar. Closed captions automatically turn on or off for your next one, depending on your last usage.

  • Webex site admins can turn off automatic postmeeting emails to prevent cluttering inboxes. To turn these postmeeting emails on or off, contact your Webex site admin.

  • You can generate the following types of transcripts:

    • A transcript embedded with the video recording. This transcript supports English transcription only.
    • A transcript that's available on the postmeeting site page for the duration that recording is on AND Webex Assistant or closed captions is on. This transcript and any Webex Assistant highlights support transcription in all spoken languages (see Show real-time translation and transcription in meetings and webinars to see which languages are available to you).

      • To access this transcript, sign in your Webex account, click Calendar, then select Review.

When you create a highlight, the text highlights in blue in the Captions tab and appears in the Highlights tab of the Captions & Highlights panel. Highlights are time stamped and labeled according to what type of highlight gets created. Labels include Action item, Agenda, Decision, Note, Parking lot, Reminder, and Summary.
1

Create a highlight by doing one of the following:

  • In the Captions & Highlights panel, hover over the caption that you want to save as a meeting or webinar highlight and select Highlight.

    If you want to highlight part of a caption only, select that text and select Highlight. If you highlight something by mistake, hover over it and select Unhighlight.

  • Use a voice command to create a highlight.
  • Speak naturally and the Webex Assistant listens for keyword triggers and capture moments during the meeting or webinar.
2

To delete a highlight, select Highlights in the Captions & Highlights panel and select Delete highlight next to the highlight that you want to delete.

When you create a highlight, the text highlights in blue in the Captions tab and appears in the Highlights tab of the Captions and Highlights page. Highlights get stamped and labeled according to the type of highlight created. Labels include Action item, Agenda, Decision, Note, Parking lot, Reminder, and Summary.
1

Create a highlight by doing one of the following:

  • If you're the host, turn on Webex Assistant and select View Captions and Highlights. Then, go to the Captions tab and tap and hold the caption that you want to save as a highlight. Tap Highlight.
  • If you joined a meeting or webinar from the Meetings app or a full-featured meeting from the Webex App and the host has turned on Webex Assistant, tap More options > Closed Captions > View Captions and Highlights. Then, go to the Captions tab and tap and hold the caption that you want to save as a highlight. Tap Highlight.
  • Use a voice command to create a highlight.
  • Speak naturally and the Webex Assistant listens for keyword triggers and capture moments during the meeting.
2

Delete a highlight by doing one of the following:

  • If you're the host, you can turn on Webex Assistant and select View Captions and Highlights. Then, go to the Highlights tab, swipe left on the highlight that you want to delete, and tap Delete Delete.
  • If you joined a meeting or webinar from the Meetings app or a full-featured meeting from the Webex App and the host has turned on Webex Assistant, tap More options > Closed Captions > View Captions and Highlights. Then, go to the Highlights tab, swipe left on the highlight that you want to delete, and tap Delete Delete.